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Terms of uses and conditions

Terms of uses and Conditions

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, pasWhen you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.sword, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

 

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

 

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.

 

 

How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

How do we communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

 

How do we use cookies and other tracking tools?
Standard uses for browser cookies

Website servers set cookies to help authenticate the user if the user logs in to a secure area of the website. Login information is stored in a cookie so the user can enter and leave the website without having to re-enter the same authentication information over and over. More information

Session Cookies are also used by the server to store information about user page activities so users can easily pick up where they left off on the server's pages. By default, web pages really don't have any 'memory'. Cookies tell the server what pages to show the user so the user doesn't have to remember or start navigating the site all over again. Cookies act as a sort of “bookmark” within the site. Similarly, cookies can store ordering information needed to make shopping carts work instead of forcing the user to remember all the items the user put in the shopping cart.

Persistent or tracking Cookies are also employed to store user preferences. Many websites allow the user to customize how information is presented through site layouts or themes. These changes make the site easier to navigate and/or lets user leave a part of the user's “personality” at the site. For Information on session and persistent and tracking cookies, see here

Cookie security and privacy issues

Cookies are NOT viruses. Cookies use a plain text format. They are not compiled pieces of code so they cannot be executed nor are they self-executing. Accordingly, they cannot make copies of themselves and spread to other networks to execute and replicate again. Since they cannot perform these functions, they fall outside the standard virus definition.

Cookies CAN be used for malicious purposes though. Since they store information about a user's browsing preferences and history, both on a specific site and browsing among several sites, cookies can be used to act as a form of spyware. Many anti-spyware products are well aware of this problem and routinely flag cookies as candidates for deletion after standard virus and/or spyware scans.See here for some privacy issues and concerns.

The way responsible and ethical web developers deal with privacy issues caused by cookie tracking is by including clear descriptions of how cookies are deployed on their site. If you are a web developer and need advice on implementation of cookies and a privacy policy, you can contact us by the enquiry form at the bottom of the page. These privacy policies should explain what kind of information is collected and how the information is used. Organizations utilising and displaying a proper and useful cookie's policy and privacy policy include: LinkedIn Networkadvertising.org and Dealspotr

Most browsers have built in privacy settings that provide differing levels of cookie acceptance, expiration time, and disposal after a user has visited a particular site. Backing up your computer can give you the peace of mind that your files are safe.

Other cookie-based threats

Since identity protection is highly valued and is every internet users right , it pays to be aware of what threat cookies can pose.

As cookies are transmitted back and forth between a browser and website, if an attacker or unauthorized person gets in between the data transmission, the sensitive cookie information can be intercepted. Although relatively rare, this can happen if the browser is connecting to the server using an unencrypted network like an non-secured WiFi channel.Internet security is only attainable if you regualrly use a anti-virus protection programme.See our anti virus protection section.

Other cookie-based attacks involve exploiting faulty cookie-setting systems on servers. If a website doesn't require browsers to use encrypted channels only, attackers can use this vulnerability to trick browsers into sending sensitive information over insecure channels. The attackers then siphon off the sensitive data for unauthorized access purposes.

New Laws for the use of cookies and other technologies that store online user information.

On May 26th 2011, new rules governing the use of cookies by websites comes into force in Europe.

Rather than the "Opt out" option for website visitors, websites will need to specifically gain the consent of their visitor and they must "Opt In" to be able to store cookies on their computer or other devices.This is expected to be difficult to manage and enforcement will more than likely be done subtlely and with encouragement rather than with the threat of fines and penalties.

Businesses in the EU have some great resources that can help them with their cookie compliance. The European Union has a internet handbook that explains to businesses their requirements under the legislation and has a 'cookie kit" to help them comply.

 

 

What does the new law say?
The new requirement is essentially that cookies can only be placed on machines where the user or subscriber has given their consent.
6 (1) Subject to paragraph (4), a person shall not store or gain access to information stored, in the terminal equipment of a subscriber or user unless the requirements of paragraph (2) are met.
(2) The requirements are that the subscriber or user of that terminal equipment--
(a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and
(b) has given his or her consent.
(3) Where an electronic communications network is used by the same person to store or access information in the terminal equipment of a subscriber or user on more than one occasion, it is sufficient for the purposes of this regulation that the requirements of paragraph (2) are met in respect of the initial use.
“(3A) For the purposes of paragraph (2), consent may be signified by a subscriber who amends or sets controls on the internet browser which the subscriber uses or by using another application or programme to signify consent.
(4) Paragraph (1) shall not apply to the technical storage of, or access to, information--
(a) for the sole purpose of carrying out the transmission of a communication over an electronic communications network; or
(b) where such storage or access is strictly necessary for the provision of an information society service requested by the subscriber or user.

 

 

More information on the new changes can be found here.

Key tips for safe and responsible cookie-based Web browsing
Due to their flexibility and the fact that many of the largest and most-visited websites use cookies by default, cookies are almost unavoidable. Disabling cookies will lock a user out of many of the most widely-used sites on the Internet like Youtube, Gmail, Yahoo mail, and others. Even search settings require cookies for language settings. Here are some tips you can use to ensure worry-free cookie-based browsing:

Customize your browser's cookie settings to reflect your comfort level with cookie security or use our guide to delete cookies.

If you are very comfortable with cookies and you are the only person using your computer, you may want to set long expiration time frames for storing your personal access information and browsing history.

If you share access on your computer, you may want to set your browser to clear private browsing data every time you close your browser. While not as secure as rejecting cookies outright, this option lets you access cookie-based websites while deleting any sensitive information after your browsing session.

 

 

Install and keep antispyware applications updated

Many spyware detection, cleanup applications, and spyware removers include attack site detection. They block your browser from accessing websites designed to exploit browser vulnerabilities or download malicious software.

Make sure your browser is updated

If you haven't already, set your browser to update automatically. This eliminates security vulnerabilities caused by outdated browsers. Many cookie-based exploits are based on exploiting older browsers' security shortcomings.

Cookies are everywhere and can't really be avoided if you wish to enjoy the biggest and best websites out there. With a clear understanding of how they operate and how they help your browsing experience, you can take the necessary security measures to ensure that you browse the Net confidently.

 

 

How can visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at thomas-v-admin@gemscreationart.com or send us mail to: gems.crea.art.be@gmail.com

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

 

 

 

 

PRIVACY POLICIES

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NOW GONNA HOOVER ALL YOU PRIVACY POLICIES THROUGH OURS THIRD PARTY APPLICATIONS , APPLIED TO IMPROVE THE FLOW , THE WORKFLOW, THE SHARING , THE ANALIZES OF DATA PROMPTLY ACCEPTED BY TH USER OF OUR WEBSITE .
PLEASE TAKE A TIME TO READ AND UNDERSTAND ALL WHAT ITS DESCRIBE HERE .

DON'T FORGET THAT THE ONLY ACT TO ENTER IN OUR WEBSITE IS TAKE AS A SIGNATURE AND ACCEPTING ALL OF THAT CONDITIONS AND POLICIES

AFTER ALL THE PARAGRAPHS FOR THIRD PARTY APPS , WE GONNA GO HOOVER THE PRIVACY POLICIES OF THE MAIN WEBSITE OWN BY

"GEMS CREATION ART®" ™

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GOOGLE ANALITYCS FULL DESCRIBE OF UPDATE SOME INTRA DATA IN THE SITE 

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  • Google Measurement Controller-Controller Data Protection Terms

  • The Measurement Services customer agreeing to these terms (“Customer”) has entered into an agreement with either Google or a third party reseller (as applicable) for the provision of the Measurement Services (as amended from time to time, the “Agreement”) through which services user interface Customer has enabled the Data Sharing Setting.

  • These Google Measurement Controller-Controller Data Protection Terms (“Controller Terms”) are entered into by Google and Customer. Where the Agreement is between Customer and Google, these Controller Terms supplement the Agreement. Where the Agreement is between Customer and a third party reseller, these Controller Terms form a separate agreement between Google and Customer.

  • For the avoidance of doubt, the provision of the Measurement Services is governed by the Agreement. These Controller Terms set out the data protection provisions relating to the Data Sharing Setting only but do not otherwise apply to the provision of the Measurement Services.

  • Subject to Section 8.2 (Processor Terms), these Controller Terms will be effective, and replace any previously applicable terms relating to their subject matter, from the Terms Effective Date.

  • If you are accepting these Controller Terms on behalf of Customer, you warrant that: (a) you have full legal authority to bind Customer to these Controller Terms; (b) you have read and understand these Controller Terms; and (c) you agree, on behalf of Customer, to these Controller Terms. If you do not have the legal authority to bind Customer, please do not accept these Controller Terms.

  • Please do not accept these Controller Terms if you are a reseller. These Controller Terms set out the rights and obligations that apply between users of the Measurement Services and Google.


  • 1. Introduction

  • These Controller Terms reflect the parties’ agreement on the processing of Controller Personal Data pursuant to the Data Sharing Setting.


  • 2. Definitions and Interpretation


  • 2.1

  • In these Controller Terms:

  • “Affiliate” means an entity that directly or indirectly controls, is controlled by, or is under common control with, a party.

  • "Confidential Information" means these Controller Terms.

  • “Controller Data Subject” means a data subject to whom Controller Personal Data relates.

  • “Controller MCCs” means the terms at privacy.google.com/businesses/controllerterms/mccs, which are standard data protection clauses for the transfer of personal data to controllers established in third countries which do not ensure an adequate level of data protection, as described in Article 46 of the EU GDPR.

  • “Controller Personal Data” means any personal data that is processed by a party pursuant to the Data Sharing Setting.

  • “Data Protection Legislation” means, as applicable: (a) the GDPR; and/or (b) the Federal Data Protection Act of 19 June 1992 (Switzerland).

  • “Data Sharing Setting” means the data sharing setting which Customer has enabled via the user interface of the Measurement Services and which enables Google and its Affiliates to use personal data for improving Google’s and its Affiliates’ products and services.

  • "EU GDPR" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

  • “End Controller” means, for each party, the ultimate controller of Controller Personal Data.

  • “European Controller Personal Data” means Controller Personal Data of Controller Data Subjects located in the European Economic Area or Switzerland.

  • “GDPR” means, as applicable: (a) the EU GDPR; and/or (b) the UK GDPR.

  • “Google” means:


  • (a) where a Google Entity is party to the Agreement, that Google Entity.


  • (b) where the Agreement is between Customer and a third party reseller and:


  • (i) the third party reseller is organised in North America or in another region outside Europe, the Middle East, Africa, Asia and Oceania, Google LLC (formerly known as Google Inc.);


  • (ii) the third party reseller is organised in Europe, the Middle East or Africa, Google Ireland Limited; or


  • (iii) the third party reseller is organised in Asia and Oceania, Google Asia Pacific Pte. Ltd.

  • “Google End Controllers” means the End Controllers of Controller Personal Data processed by Google.

  • “Google Entity” means Google LLC, Google Ireland Limited or any other Affiliate of Google LLC.

  • “Measurement Services” means Google Analytics, Google Analytics 360, Google Analytics for Firebase, Google Optimize or Google Optimize 360, as applicable to the Data Sharing Setting for which the parties agreed to these Controller Terms.

  • “Policies” means the Google End User Consent Policy available at https://www.google.com/about/company/user-consent-policy.html.

  • “Processor Terms” means:


  • (a) where Google is a party to the Agreement, the processor terms available at https://privacy.google.com/businesses/processorterms/; or


  • (b) where the Agreement is between Customer and a third party reseller, such terms reflecting a controller-processor relationship (if any) as agreed between the Customer and the third party reseller.

  • “Terms Effective Date” means, as applicable:


  • (a) 25 May 2018, if Customer clicked to accept or the parties otherwise agreed to these Controller Terms before or on such date; or


  • (b) the date on which Customer clicked to accept or the parties otherwise agreed to these Controller Terms, if such date is after 25 May 2018.

  • “UK Controller Personal Data” means Controller Personal Data of Controller Data Subjects located in the UK.

  • “UK GDPR” means the EU GDPR as amended and incorporated into UK law under the UK European Union (Withdrawal) Act 2018, if in force.


  • 2.2

  • The terms “controller”, “data subject”, “personal data”, “processing” and “processor” as used in these Controller Terms have the meanings given in the GDPR, and the terms “data importer” and “data exporter” have the meanings given in the Controller MCCs.


  • 2.3

  • Any examples in these Controller Terms are illustrative and not the sole examples of a particular concept.


  • 2.4

  • Any reference to a legal framework, statute or other legislative enactment is a reference to it as amended or re-enacted from time to time.


  • 2.5

  • If these Controller Terms are translated into any other language, and there is a discrepancy between the English text and the translated text, the English text will govern.


  • 2.6

  • References in the Controller MCCs to the “Google Ads Controller-Controller Data Protection Terms” shall be deemed to mean the “Google Measurement Controller-Controller Data Protection Terms”.


  • 3. Application of these Controller Terms


  • 3.1 Application of Data Protection Legislation

  • These Controller Terms will only apply to the extent that the Data Protection Legislation applies to the processing of Controller Personal Data.


  • 3.2 Application to Data Sharing Setting

  • These Controller Terms will only apply to the Data Sharing Setting for which the parties agreed to these Controller Terms (for example, the Data Sharing Setting for which Customer clicked to accept these Controller Terms).


  • 3.3 Duration

  • These Controller Terms will apply from the Terms Effective Date and continue while Google or Customer processes Controller Personal Data, after which these Controller Terms will automatically terminate.


  • 4. Roles and Restrictions on Processing


  • 4.1 Independent Controllers

  • Subject to Section 4.4 (End Controllers), each:


  • (a) is an independent controller of Controller Personal Data under the Data Protection Legislation;


  • (b) will individually determine the purposes and means of its processing of Controller Personal Data; and


  • (c) will comply with the obligations applicable to it under the Data Protection Legislation with respect to the processing of Controller Personal Data.


  • 4.2 Restrictions on Processing

  • Section 4.1 (Independent Controllers) will not affect any restrictions on either party’s rights to use or otherwise process Controller Personal Data under the Agreement.


  • 4.3 End User Consent

  • Customer will comply with the Policies in relation to the Controller Personal Data shared pursuant to the Data Sharing Setting and at all times will bear the burden of proof in establishing such compliance.


  • 4.4 End Controllers

  • Without reducing either party’s obligations under these Controller Terms, each party acknowledges that: (a) the other party’s Affiliates or clients may be End Controllers; and (b) the other party may act as a processor on behalf of its End Controllers. The Google End Controllers are: (i) for European Controller Personal Data processed by Google, Google Ireland Limited; and (ii) for UK Controller Personal Data processed by Google, Google LLC. Each party will ensure that its End Controllers comply with the Controller Terms, including (where applicable) the Controller MCCs.


  • 5. Data Transfers


  • 5.1 Data Transfers

  • Subject to Section 5.2, either party may transfer Controller Personal Data to third countries if it complies with the provisions on the transfer of personal data to third countries in the Data Protection Legislation.


  • 5.2 Transfers of UK Controller Personal Data to Google

  • To the extent that Customer transfers UK Controller Personal Data to Google, Customer as data exporter will be deemed to have entered into the Controller MCCs with Google LLC (the applicable Google End Controller) as data importer and the transfers will be subject to the Controller MCCs, because Google LLC is established in the USA and such transfers are therefore to a third country that is not subject to an adequacy decision under the UK GDPR. For clarity, to the extent Customer transfers European Controller Personal Data to Google, the Controller MCCs are not required because Google Ireland Limited (the applicable Google End Controller) is established in Ireland and such transfers are therefore permitted under the Data Protection Legislation.


  • 5.3 Additional Commercial Clauses for the Controller MCCs

  • Sections 5.4 (Contacting Google) to 5.7 (Third Party Controllers) are additional commercial clauses relating to the Controller MCCs as permitted by Clause VII (Variation of these clauses) of the Controller MCCs. Nothing in Sections 5.4 (Contacting Google) to 5.7 (Third Party Controllers) varies or modifies any rights or obligations of the parties to the Controller MCCs.


  • 5.4 Contacting Google

  • Customer may contact Google Ireland Limited and/or Google LLC in connection with the Controller MCCs at https://support.google.com/policies/troubleshooter/9009584 or through such other means as may be provided by Google from time to time, including for the purposes of:

  • (a) Clause II(e) of the Controller MCCs, to the extent Google LLC acts as data importer and Customer acts as data exporter under the Controller MCCs; and

  • (b) requesting an Audit pursuant to Section 5.6 (a) (Reviews, Audits and Certifications of Compliance) below.


  • 5.5 Responding to Data Subject Enquiries

  • For the purpose of Clause I(d) of the Controller MCCs, the applicable data importer will be responsible for responding to enquiries from data subjects and the authority concerning the processing of applicable Controller Personal Data by the data importer.


  • 5.6 Reviews, Audits and Certifications of Compliance

  • (a) If the Controller MCCs apply under this Section 5 (Data Transfers), the applicable data importer will allow the applicable data exporter or a third party inspection agent or auditor appointed by the data exporter to conduct a review, audit and/or certification as described in Clause II(g) of the Controller MCCs (“Audit”) in accordance with this Section 5.6 (Reviews, Audits and Certifications of Compliance).

  • (b) Following receipt by the data importer of a request for an Audit, the data importer and the data exporter will discuss and agree in advance on the reasonable start date, scope and duration of, and security and confidentiality controls applicable to, the Audit.

  • (c) The data importer may charge a fee (based on the data importer’s reasonable costs) for any Audit. The data importer will provide the data exporter with further details of any applicable fee, and the basis of its calculation, in advance of the Audit. The data exporter will be responsible for any fees charged by any third party inspection agent or auditor appointed by the data exporter to execute the Audit.

  • (d) The data importer may object to any third party inspection agent or auditor appointed by the data exporter to conduct any Audit if the inspection agent or auditor is, in the data importer’s reasonable opinion, not suitably qualified or independent, a competitor of the data importer or otherwise manifestly unsuitable. Any such objection by the data importer will require the data exporter to appoint another inspection agent or auditor or conduct the Audit itself.

  • (e) The data importer will not be required either to disclose to the data exporter or its third party inspection agent or auditor, or to allow the data exporter or its third party inspection agent or auditor to access:

  • (i) any data of any customers of the data importer or any of its Affiliates;

  • (ii) any internal accounting or financial information of the data importer or any of its Affiliates;

  • (iii) any trade secret of the data importer or any of its Affiliates;

  • (iv) any information that, in the data importer’s reasonable opinion, could: (A) compromise the security of any systems or premises of the data importer or any of its Affiliates; or (B) cause the data importer or any Affiliate of the data importer to breach its obligations under the Data Protection Legislation or its security and/or privacy obligations to the data exporter or any third party; or

  • (v) any information that the data exporter or its third party inspection agent or auditor seeks to access for any reason other than the good faith fullfilment of the data exporter’s obligations under the Data Protection Legislation.


  • 5.7 Third Party Controllers

  • To the extent Google LLC acts as data importer and Customer acts as data exporter under the Controller MCCs under Section 5.2 (Transfers of UK Controller Personal Data to Google), Google notifies Customer for the purpose of Clause II(i) that UK Controller Personal Data may be transferred to the third party data controllers described in applicable Help Centre articles for the Measurement Services.


  • 6. Liability


  • 6.1 Liability Cap

  • If Google is:


  • (a) party to the Agreement and the Agreement is governed by the laws of:


  • (i) a state of the United States of America, then, notwithstanding anything else in the Agreement, the total liability of either party towards the other party under or in connection with these Controller Terms will be limited to the maximum monetary or payment-based amount at which that party’s liability is capped under the Agreement (for clarity, any exclusion of indemnification claims from the Agreement’s limitation of liability will not apply to indemnification claims under the Agreement relating to the Data Protection Legislation); or


  • (ii) a jurisdiction that is not a state of the United States of America, then the liability of the parties under or in connection with these Controller Terms will be subject to the exclusions and limitations of liability in the Agreement; or


  • (b) not party to the Agreement, to the extent permitted by applicable law, Google will not be liable for Customer’s lost revenues or indirect, special, incidental, consequential, exemplary or punitive damages, even if Google or its Affiliates have been advised of, knew or should have known that such damages do not satisfy a remedy. Google’s (and its Affiliates’) total cumulative liability to Customer or any other party for any loss or damages resulting from claims, damages or actions arising out of or relating to these Controller Terms will not exceed $500 (USD).


  • 6.2 Liability if the Controller MCCs Apply

  • If the Controller MCCs apply under Section 5 (Data Transfers), then: (a) if Google is party to the Agreement, the total combined liability of: (i) Google and Google LLC towards Customer; and (ii) Customer towards Google, Google LLC and Google Ireland Limited; under or in connection with the Agreement and the Controller MCCs combined will be subject to Section 6.1(a) (Liability Cap). Clause III(a) of the Controller MCCs will not affect the previous sentence.

  • (b) if Google is not party to the Agreement, the total combined liability of: (i) Google and Google LLC towards Customer; and (ii) Customer towards Google, Google LLC and Google Ireland Limited; under or in connection with these Controller Terms and the Controller MCCs combined will be subject to Section 6.1(b) (Liability Cap). Clause III(a) of the Controller MCCs will not affect the previous sentence.


  • 7. Third Party Beneficiaries

  • Where Google LLC is not a party to the Agreement but is a party to the Controller MCCs, Google LLC will be a third-party beneficiary of Sections 4.4 (End Controllers), 5.2 (Transfers of UK Controller Personal Data to Google) to 5.7 (Third Party Controllers), and 6.2 (Liability if the Controller MCCs Apply). To the extent this Section 7 conflicts or is inconsistent with any other clause in the Agreement, this Section 7 will apply.


  • 8. Priority


  • 8.1 Effect of these Controller Terms

  • If Google is party to the Agreement and there is any conflict or inconsistency between the Controller MCCs, the Additional Terms for Non-European Data Protection Legislation, and the remainder of these Controller Terms and/or the remainder of the Agreement then, subject to Sections 4.2 (Restrictions on Processing) and 8.2 (Processor Terms), the following order of precedence will apply: (a) the Controller MCCs; (b) the Additional Terms for Non-European Data Protection Legislation; (c) the remainder of these Controller Terms; and (d) the remainder of the Agreement. Subject to the amendments in these Controller Terms, the Agreement between Google and Customer remains in full force and effect.


  • 8.2 Processor Terms

  • These Controller Terms will not replace or affect any Processor Terms. For the avoidance of doubt, if Customer is party to the Processor Terms in connection with the Measurement Services, the Processor Terms will continue to apply to the Measurement Services notwithstanding that these Controller Terms apply to Controller Personal Data processed pursuant to the Data Sharing Setting.


  • 9. Changes to these Controller Terms


  • 9.1 Changes to Controller Terms

  • Google may change these Controller Terms if the change:


  • (a) is required to comply with applicable law, applicable regulation, a court order or guidance issued by a governmental regulator or agency; or


  • (b) does not: (i) seek to alter the categorisation of the parties as independent controllers of Controller Personal Data under the Data Protection Legislation; (ii) expand the scope of, or remove any restrictions on, either party’s rights to use or otherwise process Controller Personal Data; or (iii) have a material adverse impact on Customer, as reasonably determined by Google.


  • 9.2 Notification of Changes

  • If Google intends to change these Controller Terms under Section 9.1(a) and such change will have a material adverse impact on Customer, as reasonably determined by Google, then Google will use commercially reasonable efforts to inform Customer at least 30 days (or such shorter period as may be required to comply with applicable law, applicable regulation, a court order or guidance issued by a governmental regulator or agency) before the change will take effect. If Customer objects to any such change, Customer may switch off the Data Sharing Setting.


  • 10. Additional Provisions


  • 10.1

  • This Section 10 (Additional Provisions) will only apply where Google is not party to the Agreement.


  • 10.2

  • Each party will comply with its obligations under these Controller Terms with reasonable skill and care.


  • 10.3

  • Neither party will use or disclose the other party's Confidential Information without the other's prior written consent except for the purpose of exercising its rights or performing its obligations under these Controller Terms or if required by law, regulation or court order; in which case, the party being compelled to disclose Confidential Information will give the other party as much notice as is reasonably practicable prior to disclosing the Confidential Information.


  • 10.4

  • To the fullest extent permitted by applicable law, except as expressly provided for in these Controller Terms, Google makes no other warranty of any kind whether express, implied, statutory or otherwise, including without limitation warranties of merchantability, fitness for a particular use and non-infringement.


  • 10.5

  • Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control.


  • 10.6

  • If any term (or part of a term) of these Controller Terms is invalid, illegal, or unenforceable, the rest of these Controller Terms will remain in effect.


  • 10.7

  • (a) Except as set forth in section (b) below, these Controller Terms will be governed by and construed under the laws of the state of California without reference to its conflict of law principles. In the event of any conflicts between foreign law, rules and regulations, and California law, rules and regulations, California law, rules and regulations will prevail and govern. Each party agrees to submit to the exclusive and personal jurisdiction of the courts located in Santa Clara County, California. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply to these Controller Terms.

  • (b) Where the Agreement is between Customer and a third party reseller, and the third party reseller is organised in Europe, the Middle East or Africa, these Controller Terms will be governed by English law. Each party agrees to submit to the exclusive jurisdiction of the English courts in relation to any dispute (whether contractual or non-contractual) arising out of or in connection with these Controller Terms.

  • (c) In the event the Controller MCCs apply and provide for governing law that differs from the laws outlined in sections (a) and (b) above, the governing law set forth in the Controller MCCs will apply solely with respect to the Controller MCCs.

  • (d) The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply to these Controller Terms.


  • 10.8

  • All notices of termination or breach must be in English, in writing and addressed to the other party’s Legal Department. The address for notices to Google’s Legal Department is legal-notices@google.com. Notice will be treated as given on receipt, as verified by written or automated receipt or by electronic log (as applicable).


  • 10.9

  • No party will be treated as having waived any rights by not exercising (or delaying the exercise of) any rights under these Controller Terms. No party may assign any part of these Controller Terms without the written consent of the other, except to an Affiliate where: (a) the assignee has agreed in writing to be bound by the terms of these Controller Terms; (b) the assigning party remains liable for obligations under these Controller Terms if the assignee defaults on them; (c) in the case of Customer, the assigning party has transferred its Measurement Services account(s) to the assignee; and (d) the assigning party has notified the other party of the assignment. Any other attempt to assign is void.


  • 10.10

  • The parties are independent contractors. These Controller Terms do not create any agency, partnership, or joint venture between the parties. These Controller Terms do not confer any benefits on any third party unless they expressly state that they do.


  • 10.11

  • To the extent permitted by applicable law, these Controller Terms state all terms agreed between the parties. In entering into these Controller Terms no party has relied on, and no party will have any right or remedy based on, any statement, representation or warranty (whether made negligently or innocently), except those expressly stated in these Controller Terms.

  •  


  • Appendix 1: Additional Terms for Non-European Data Protection Legislation

  • The following Additional Terms for Non-European Data Protection Legislation supplement these Controller Terms:


  • LGPD Controller Addendum to the Google Ads Controller-Controller Data Protection Terms (“LGPD Controller Addendum”)

  • For the purposes of these Controller Terms:


  • (a) references in the LGPD Controller Addendum to the Google Ads Controller-Controller Data Protection Terms shall be deemed to be references to these Google Measurement Controller-Controller Data Protection Terms; and where Customer has entered into an agreement with a third party reseller for the provision of the Measurement Services then, notwithstanding any contrary provision in the LGPD Controller Addendum, the LGPD Controller Addendum will supplement these Controller Terms that form a separate agreement between Google and Customer and will not affect any agreement between: (i) Google and the third party reseller, or (ii) the third party reseller and Customer.

  • Google Measurement Controller-Controller Data Protection Terms, Version 1.4

  •  

  • 16 August, 2020


  • Previous versions

  • 12 August, 2020

  • 4 November, 2019

​

PRIVACY POLICIES GOOGLE'S APPS
facebook -Terms of service
Terms of service #3rd party App sections

Welcome to Facebook!

 

  • Facebook develops technologies and services that connect everyone, create communities and grow businesses. These Terms govern your use of Facebook, Messenger, and other products, features, applications, services, technologies, and software that we offer (Facebook Products or Products), except where we expressly state that separate conditions (not these) apply. These products are provided by Facebook Ireland Limited.

  •  

  • We do not charge you for the use of Facebook or any other products and services included in these Terms. Instead, companies and organizations pay us to show you advertisements for their products and services. By using our Products, you agree that we will show you advertisements that we believe are relevant to you based on your interests. We use your data to define which ads to show you.

  •  

  • We do not sell your data to advertisers or share directly identifying information (such as your name, email address, or any other contact information) with advertisers unless expressly authorized by you. Instead, advertisers give us information, such as the type of audience they want to show their ads to, and we show those ads to people who might be interested. We send advertisers reports on the performance of their ads to help them understand how people interact with their content. Check out Section 2 below for more information.

  •  

  • Our Data Use Policy explains how we collect and use your data to define the ads you see and provide you with all the services described below. You can also access your Settings at any time to review the privacy options available to you regarding our use of your data.

  •  

  • Coming back to the top

  • 1.

  • The services we provide

  •  

  • Our mission is to allow everyone to create a community and bring the world together. To advance this mission, we provide you with the products and services described below:

  •  

  • We provide you with a personalized experience:

  •  

  • your Facebook experience is unlike anyone else's. Whether it's posts, news, events, ads, and other content you see in News Feed or on our video platform, or Pages you subscribe to and other features you can use, such as Frontpage, Marketplace, and Search. We use the data we have, for example about the connections you make, the options and settings you select, and what you share and do on and off our products, to customize your experience.

  • ​

  • We put you in touch with the people and organizations that matter to you:

  •  

  • We help you find and contact the people, groups, businesses, organizations, and others that matter to you on all of the Facebook Products you use. We use the data we have to suggest to you and others, such as groups to join, events to attend, Pages to subscribe to or send a message to, programs to watch, and people you might want to be friends with. Real communities are based on strong connections and we believe that our services are most useful when people are connected to the people, groups, and organizations that matter to them.

  •  

  • We give you the means to express yourself and communicate about what matters to you:

  •  

  • There are many ways to express yourself on Facebook and communicate with friends, family, and others about what matters to you, such as sharing statuses, photos, videos, and stories through the Facebook Products you use, sending messages to a friend or more, creating events or groups, or adding content to your profile. We have also developed new ways to use technology, such as augmented reality and 360 videos, to create and share more expressive and engaging content on Facebook, and we continue to explore this path.

  •  

  • We help you discover content, products, and services you may be interested in:

  •  

  • We'll show you ads, offers and other sponsored content to help you discover content, products, and services that are provided by the many companies and organizations that use Facebook and other Facebook products. Section 2 below provides more detailed explanations.

  •  

  • Tackling harmful behavior and protecting and supporting our community:

  •  

  • People will only create a community on Facebook if they feel safe. We employ dedicated teams around the world and develop advanced technical systems to detect misuse of our products, harmful behaviors toward others, and situations in which we may be able to support or protect our community. If such content or behavior is brought to our attention, we will take appropriate action, for example by offering our help, deleting content, blocking access to certain features, disabling an account, or contacting legal authorities. We share data with other Facebook Entities when we detect misuse or harmful behavior by someone using one of our Products.

  •  

  • We use and develop advanced technologies to provide secure and functional services for all:

  •  

  • we use and develop advanced technologies, such as artificial intelligence, machine learning systems, and augmented reality, so that people can use our Products safely, regardless of physical ability or geographic location. For example, such technologies help visually impaired people understand whom people or things are in photos or videos shared on Facebook or Instagram. We are also creating sophisticated network and communication technology to help more users connect to the Internet in areas with limited access. Finally, we are developing automated systems to improve our ability to detect and remove abusive and dangerous activities that could harm our community and the integrity of our Products.

  •  

  • We are looking at ways to improve our services:

  •  

  • we are involved in research to develop, test, and improve our products. This includes analyzing the data we have about our users and understanding how people use our Products, for example, by conducting surveys and testing and solving problems that arise in new features. Our Data Use Policy explains how we use data to support research to develop and improve our services.

  •  

  • We provide seamless and seamless experiences across all Facebook entities' products:

  •  

  • Our Products help you find and connect with people, groups, businesses, organizations, and others that matter to you. We design our systems so that your experience is seamless and seamless across all the different Products of the Facebook entities you use. For example, we use data about the people you interact with on Facebook to facilitate your communications with them on Instagram or Messenger, and we allow you to contact through Messenger a company you subscribe to on Facebook.

  •  

  • Allowing international access to our services:

  •  

  • For our global service to work, we need to store and distribute content and data in our data centers and systems around the world, including outside your home country. This infrastructure may be operated or controlled by Facebook, Inc., Facebook Ireland Limited, or their subsidiaries.

  •  

  • Coming back to the top

  •  

  • 2. How our services are funded

  •  

  • Instead of paying for the use of Facebook and the other products and services we offer, using the Facebook Products included in these Terms, you agree that we show you the ads paid for by companies and organizations so that we promote them on and off Facebook entities' products. We use your data, such as information about your business and interests, to show you ads that are more relevant to you.

  •  

  • Privacy is at the heart of the design of our advertising system. This means that we can show you relevant and useful advertisements without informing advertisers about your identity. We do not sell your data. We allow advertisers to give us information, such as their business purpose and the type of audience they want to show their ads to (for example, people aged 18 to 35 who love cycling). Then we show their advertisements to people who might be interested.

  •  

  • In addition, we send advertisers reports on the performance of their ads to help them understand how people interact with their content on and off Facebook. For example, we will provide advertisers with general information about demographics and interests (for example, an advertisement was seen by a woman between the age of 25 and 34 who lives in Madrid and loves computer engineering) to help them better understand their audience. We do not share any information that directly identifies you (information such as your name or email address that, in itself, can be used to contact or identify you) without your specific permission. Find out how Facebook ads work here.

  •  

  • We collect and use your data to provide you with the services described above. To learn more about how we collect and use your data, see our Data Use Policy. You can control the types of ads and advertisers you see and the types of information we use to define the ads we show you. Learn more.

  •  

  • Coming back to the top

  •  

  • 3. Your commitments to Facebook and our community

  •  

  • We provide these services to you and others to advance our mission. In exchange, we need you to make the following commitments:

  •  

  • 1. Who can use Facebook

  •  

  • When people respond to their opinions and actions, our community is safer and more accountable. For this reason, you must:

  •  

  • Use the same name you use daily

  •  

  • Provide accurate information about you

  •  

  • Create a single account (yours) and use your log for personal use

  • don't share your password, allow others to access your Facebook account, or transfer your account to anyone (without our permission).

  • We try to make Facebook widely accessible to everyone, but you can't use Facebook if:

  • You are under the age of 13

  • You are a convicted sex offender

  • We have previously deactivated your account for non-compliance with our Terms and Conditions or Regulations;

  • you are not allowed to receive our products, services, or software under applicable laws.

  • 2. What you can share and do on Facebook

  • We want people to use Facebook to express themselves and share content that matters to them, but not at the expense of the safety and well-being of others or the integrity of our community. You, therefore, agree not to act in the manner described below (or to encourage or support others to do so):

  • You cannot use our Products to make or share anything:

  • Which violates these Terms, Our Community Standards, and other terms and conditions and regulations applicable to your use of Facebook;

  • which is illegal, misleading, discriminating, or fraudulent;

  • infringing or violating third-party rights, including intellectual property rights.

  • You cannot import viruses or malicious code or act in a way that could disable, overload, or prevent the proper functioning or appearance of our Products.

  • You must not collect data about our Products or access such data through automated means (without our prior permission), or attempt to access data that you are not allowed to access.

  • We can remove or block content that violates these provisions.

  • If we remove content that you have shared because it violates our Community Standards, we will inform you and explain the options available to you to request a review, unless you seriously or repeatedly violate these Terms or if this involves our legal responsibility or that of a third party, is detrimental to our user community. , or compromises or impairs the integrity or operation of our services, systems, or products, or in case of technical restrictions or when we are prohibited from doing so for legal reasons.

  • To help us support our community, we encourage you to report any content or behavior that you believe violates your rights (including your intellectual property rights) or our terms and regulations.

  • We may also remove or limit access to your content, services, or information if we believe this is reasonably necessary to avoid or mitigate negative legal or regulatory effects on Facebook.

  •  

  • 3. The permissions you grant us

  • We need certain permissions from you to be able to provide our services:

  • Permission to use the content you create and share: content you share or import, such as photos or videos, may be protected by intellectual property rights.

  • You own the intellectual property rights (such as copyrights and trademarks) of all the content you create and share on Facebook and other Products of the Facebook entities you use. No provision in these Terms deprives you of the rights you have over your content. You are free to share your content with anyone, wherever you want.

  • However, for us to provide our services, you must grant us certain legal permissions (called "licenses") to use this content. This is only to provide and improve our products and services, as described in Section 1 above.

  • In particular, when you share, publish or import IP-protected content on or related to our Products, you grant us a non-exclusive, transferable, sub-licensable, free, and global license to host, use, distribute, edit, execute, copy, publicly represent or publicly display, translate and create works derived from your content (by your privacy and application settings). This means, for example, that if you share a photo on Facebook, you allow us to store, copy and share it with others (again, as a set), such as service providers that support our service or other Facebook products you use.

  • This license ends when your content is removed from our systems.

  • You can delete your content individually or all of a sudden by deleting your account. Learn how to delete your account. You can download a copy of your data at any time before deleting your account.

  • ​

  • When you delete content, it is no longer visible to other users. However, it can continue elsewhere, in our systems, when:

  • Immediate deletion is not possible due to technical restrictions (in which case, your content will be removed within a maximum of 90 days from the time you delete it);

  • Your content has been used by third parties by the license, and they have not deleted it (in which case, this license continues to apply until the content is removed); Yes

  •  

  • when immediate deletion would limit our ability:

  • Identify or investigate illegal activities or violations of our conditions and regulations (e.g., identify or investigate misuse of our products or systems);

  • comply with a legal obligation, such as the preservation of evidence; Yes

  • respect the request of judicial or administrative authority, a law enforcement authority, or a government agency;

  • in which case, the content will not be retained any longer than is necessary for the purposes for which it was kept (the exact duration varies on a case-by-case basis).

  • ​

  • In each of the cases mentioned above, the license lasts until the content is completely deleted.

  • Permission to use your name, profile picture, and information about your actions related to advertisements and sponsored content: you allow us to use your name and profile picture and information about the actions you have taken on Facebook as a result of, or related to, or related to ads, offers and other sponsored content that we post through our Products, without paying you any compensation. For example, we can show your friends that you're interested in a promoted event or that you liked a Page created by a brand that paid us to display its ads on Facebook. This type of ad is only visible to the people who allow seeing the actions you've taken on Facebook. Learn more about your settings and ad preferences.

  • ​

  • Permission to update the software you use or download: If you download or use our software, you allow us to download and install software updates if any.

  •  

  • 4. Limits on the use of our intellectual property

  • If you use content covered by intellectual property rights that we own and make available in our Products (for example, images, drawings, videos, or sounds that we provide and add to content you create or share on Facebook), we retain all rights to that content (but not yours). You may only use our copyrights or trademarks (or any other similar trademark) in cases expressly authorized by our Trademark Use Rules or after receiving written authorization from us. You must obtain our written permission (or permission as part of an open source license) to edit, create derivative works, decompile or otherwise attempt to extract our source code.

  • Coming back to the top

  •  

  • 4. Additional provisions

  • 1. Updated terms

  • We strive to continually improve our services and develop new features to deliver better products to you and our community. As a result, we are likely to update these Terms from time to time to properly reflect our services and practices. We will only amend them if the provisions are no longer adequate or incomplete, and if the amendments are reasonable and take your interests into account.

  • We will notify you (for example, by email or through our Products) at least 30 days before amending these Terms and will allow you to review them before they come into effect unless any changes are required by law. Once the terms are revised, you will be bound by them if you continue to use our Products.

  • We hope you will continue to use our Products, but if you don't agree with our revised Terms and no longer want to be part of the Facebook community, you can delete your account at any time.

  • 2. Suspension or termination of an account

  • We want to make Facebook a warm and secure place where everyone can express themselves and share their opinions and ideas.

  • If it turns out that you have, seriously, or repeatedly violated our Terms or Regulations, including our Community Standards, we may permanently suspend or disable access to your account. We may also suspend or deactivate your account if you repeatedly infringe third party intellectual property rights or if required by law.

  • If we do so, we will inform you and explain the options available to you to request a review, unless it may involve our legal liability or that of a third party, harm our user community, or compromise or impair the integrity or operation of our services, systems or products, or in the event of technical restrictions or where we are prohibited from doing so for legal reasons.

  • Learn more about what you can make if your account has been deactivated and how to contact us if you feel we have deactivated your account by mistake.

  • If you delete or disable your account, these Terms will end and no longer form an agreement between you and us, but the following provisions will remain in effect: 3.3.1, 4.2-4.5.

  • 3. Liability limits

  • None of the provisions of these Terms are intended to exclude or limit our liability in the event of death, physical injury, or misrepresentation due to our negligence, or to infringe your legal rights.

  • We will do professional diligence to provide you with our products and services and maintain a safe and error-free environment. Subject to professional care, we do not accept any liability for losses not due to our violation of these Terms or any other activity on our part; losses that are reasonably unpredictable by you or us after these Terms; and events outside our reasonable control.

  • 4. Litigation

  • We try to provide clear rules so that we can limit or hopefully avoid disputes between you and us. If a dispute arises, however, it is helpful to know in advance where it can be resolved and what laws will apply.

  • If you are a consumer and you usually reside in a Member State of the European Union, the laws of that Member State will apply to any claim, cause of action, or dispute against us, which arises from, or is related to, the following conditions or Facebook Products ("claim"), and you can resolve your claim before any court in that Member State which has jurisdiction to rule on the claim. In all other cases, you agree that the claim must be resolved before a competent court of the Republic of Ireland and that The Irish Law will govern these Terms and all claims, regardless of the conflict of law provisions.

  • 5. Other

  • These Terms (formerly known as the Declaration of Rights and Responsibilities) are the entire agreement between you and Facebook Ireland Limited regarding your use of our Products. They replace any previous agreement.

  • Some of the products we offer are also subject to additional conditions. If you use one of these products, you will have the opportunity to accept these additional conditions that will be an integral part of our agreement with you. For example, if you use our Products or access them for commercial or business purposes, such as buying ads, selling products, developing applications, managing a group or Page for your business, or using our measurement services, you must accept our Terms and Conditions. If you post or share content containing music, you must abide by our Music Rules. To the extent that the additional conditions conflict with these Terms, the additional conditions will prevail to the extent of the conflict.

  • If any of these Terms are found to be unenforceable, the remaining portion will remain fully in effect. If we fail to enforce one of these Terms, this cannot be considered a waiver. Any amendment to these Terms or derogations must be written down and signed by us.

  • You will not transfer your rights or obligations under these Terms without our consent to a third party.

  • You can designate a person (called "legacy contact") to manage your account if it is turned into a memorial account. Only your legatee contact or someone you have identified in a valid will or similar document clearly stating that you consent to disclose your contents in the event of death or incapacity will be able to request disclosure of your account after it has been turned into a memorial account.

  • These Terms do not confer any rights on third-party beneficiaries. All of our rights and obligations under these Terms are freely payable by us in connection with a merger, acquisition, or sale of our assets, or by law or otherwise.

  • You should be aware that we may change the username associated with your account in certain circumstances (for example, when someone else claims the username and the username appears to be irrelevant to the name you use daily). We will inform you in advance if we need to do so and explain why.

  • We are always happy to receive your input and other suggestions about our products and services. Please be aware, however, that we can use them without any restrictions or obligations of remuneration, and that we are not required to keep them confidential.

  •  

Coming back to the top

​

5. Other conditions and policies that may apply to you

 

Community Standards: These guidelines set out our standards for the content you post on Facebook and your activities on Facebook and other Facebook products.

 

Business Terms: These conditions apply if you also access our Products or use them for commercial or business purposes, such as advertising, operating an application on our Platform, using our measurement services, managing a group or Page for business activity, or selling goods or services.

 

Advertising rules: These rules specify the types of advertising content allowed by partners that advertise across all Facebook Products.

 

Self-service ad terms and conditions: These conditions apply when you use self-service advertising interfaces to create, submit or run an ad, or commercial or sponsored activity or content.

 

Pages, Groups, and Events Rules: These guidelines apply if you create or administer a Facebook Page, group, or event, or if you use Facebook to communicate or administer a promotion.

 

Facebook Platform Policy: These guidelines outline policies that apply to your use of our Platform (for example, for developers or operators of an app or website on the Platform, or if you use social plugins).

 

Developer Payment Terms: These conditions apply to app developers who use the Facebook Payments service.

 

Community Payment Conditions: These conditions apply to payments made on or through Facebook.

 

Trade policy: These guidelines outline the rules that apply when you offer products and services for sale on Facebook.

 

Facebook Brand Resources: These guidelines outline policies for the use of Facebook trademarks, logos and screenshots.

 

Music rules: These guidelines set out the rules that apply if you post or share music-containing content on Facebook.

 

Live Content Rules: These rules apply to all content broadcast on Facebook through Facebook Live.

​

 

Last review date: October 22, 2020

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instagram - terms of uses
Terms of uses and Conditions
# 3rd party section
​
Terms of uses instagram#
  • These conditions will come into effect on December 20, 2020. To preview the new version before it comes into effect
  • Welcome to Instagram!

  • These Terms of Use govern your use of Instagram and provide information about the Instagram Service, as outlined below. By creating an Instagram account or using Instagram, you accept these Terms.

  • The Instagram Service is one of the Facebook products provided by Facebook Ireland Limited. Therefore, these Terms of Use are an agreement between you and Facebook Ireland Limited.


  • The Instagram Service

  • We agree to provide you with the Instagram Service. The Service includes all of the Products, Features, Apps, Services, Technologies and Instagram Software we provide to you to fulfill Instagram's mission: to connect you to the people and things you love. The Service includes the following (the "Service"):


  • Provide personalized opportunities to create, communicate, connect, discover and share


  • Every person is different. We want to strengthen your relationships through shared experiences that matter to you. So we create systems that try to determine who and what interests matter to you and others, and we use that information to help you create, find, live and share experiences that are important to you. This includes highlighting content, features, offers and accounts you may be interested in, and offering you a variety of ways to use Instagram based on what you and others do on and off Instagram.


  • Creating a positive, inclusive and safe environment


  • We develop and use tools, and provide resources to members of our community to help make their experiences positive and inclusive, including when we think they may need our help. We also have teams and systems that work to combat abuses and violations of our Terms and Policies, as well as harmful and deceptive behaviour. We use all the information at our disposal, including yours, to try to keep our platform safe. We may also share information about misuse or harmful content with other Facebook Entities or with the authorities. Learn more about the Data Use Policy.


  • Develop and use technologies that enable us to consistently provide services to our growing community


  • Managing and analyzing information for our growing community is essential to our service. A big part of our service is to create and use state-of-the-art technologies that can customize, protect and enhance our Service on a very large scale for a large global community. Technologies such as artificial intelligence and machine learning give us the ability to apply complex processes to our entire Service. Automated technologies also enable us to ensure the operation and integrity of our Service.


  • Providing seamless and seamless experiences on other Facebook Entities Products


  • Instagram is part of Facebook Entities, which share technologies, systems, statistics and information, including information about you we have (learn more in the Data Use Policy), to provide better, safer and more secure services. We also offer different ways to interact among the Products of the Facebook entities you use and we've designed systems that offer seamless and seamless experiences across Facebook's entity products.


  • Ensure a stable global infrastructure for our Service


  • In order to provide our Service internationally, we need to store and transfer data across our systems worldwide, including outside your country of residence. This infrastructure may be owned or operated by Facebook, Inc., Facebook Ireland Limited or their subsidiaries.


  • Connect to brands, products and services in the best way for you


  • We use data from Instagram and other Facebook entities' products, as well as third-party partners, to show you ads, offers and other sponsored content that we think will interest you. We do our best to make this content as relevant as your other experiences on Instagram.


  • Research and innovation

  • We use the information at our disposal to study our Service and collaborate with third parties on research, with the aim of improving our service and contributing to the well-being of our community.


  • The Data Use Policy

  • The provision of our Service requires the collection and use of your information. The Data Use Policy explains how we collect, use and share information through Facebook Products. It also shows the different ways you can control your information, including in Instagram's Security and Privacy Settings.

  •  


  • Your commitments


  • In exchange for our commitment to provide you with the Service, we ask you to make the following commitments to us.


  • Who can use Instagram. We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure and in compliance with the law. Therefore, we need you to commit to some restrictions in order to be part of the Instagram community.


  • You must be at least 13 years old.


  • You should not be prohibited from benefiting from any aspect of our service under applicable laws or from using payment services if you are on an applicable blacklist.


  • Your account must not have already been deactivated for violating the law or our policies.


  • You must not be a convicted sex offender.


  • Prohibited use of Instagram. Providing an open and secure service to a large community requires everyone to contribute to it.


  • You cannot impersonate others or provide false information.


  • You are not required to reveal your identity on Instagram, but you must provide us with accurate and up-to-date information (including registration information). You cannot impersonate someone you are not and you cannot create an account for another person unless you have their express permission.


  • You cannot do anything that is illegal, deceptive or fraudulent, or act for an unlawful or prohibited purpose.


  • You may not violate (or incite or incite others to violate) these Terms or policies, including, in particular, the Instagram Community Rules, the Instagram Platform Policy and the Music Rules. Learn how to report behavior or content in our help pages.


  • There is nothing you can do that interferes with or interferes with the planned operation of the Service.


  • You cannot attempt to create accounts, collect information or access them illegally.


  • This includes creating accounts or collecting information in an automated manner without our express permission.


  • You should not attempt to purchase, sell or transfer items from your account (including your username), nor solicit, collect or use other users' login credentials or badges.


  • You must not publish private or confidential information, and you must not do anything that violates the rights of others, including intellectual property rights.


  • Learn more here, including how to report content that you think violates your intellectual property rights.


  • You cannot use a domain name or URL in your username without our prior written consent.


  • The permissions you give us. As part of our agreement, you also grant us the necessary authorizations to provide the Service.


  • We do not claim ownership of your content, but you grant us a license to use it.


  • There are no changes to your rights to your content. We do not claim ownership of the content you post on the Service or through it. Instead, When you share, publish or import IP-protected content (such as photos or videos) on or related to our Service, you grant us a non-exclusive, royalty-free, transferable, sub-licentable and global license to host, use, distribute, edit, execute, copy, broadcast or display publicly, translate and create works derived from your content (in accordance with your privacy settings). You can terminate this license at any time by deleting your content or account. However, the content will continue to appear if you have shared it with others who have not deleted it. To learn more about how we use information and how to control or delete your content, see the Data Use Policy and Pages automatically the content and communications you and others provide to analyze the context and what they contain for the purposes described below. Learn more about how to manage people who can access the things you share.


  • Special protection data: You can choose to provide information in the fields of your Facebook profile or in key events about your religious beliefs, political views, people you are "interested" in, or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or membership in a trade union) are subject to special protections in accordance with Eu law.


  • Networks and connections. We collect information about the people, Pages, accounts, hashtags and groups you're in contact with, and how you interact with them about our products, for example, who you communicate with the most, or which groups you're part of. We also collect contact information if you choose to download, sync or import them from a device (for example, an address book, call log or SMS history), which we use, for example, to help you and others find people you may know and for other purposes listed below.


  • Your use. We collect information about how you use our Products, such as the types of content you view or interact with, the features you use, the actions you perform, the people or accounts you interact with, and the time, frequency and duration of your activities. For example, we record when you use and when you last used our Products, as well as posts, videos or other content you view on our Products. We also collect information on how you use features such as our camera.


  • Information about transactions made on our Products. If you use our Products to make purchases or other financial transactions (for example, when you make a purchase in a game or when you make a donation), we collect data about that purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, other account and authentication information, as well as billing and delivery data, and your contact information.

  • Other people's activities and the information they provide about you. We also receive and analyze the content, communications and information that other people provide when they use our Products. This may be information about you, such as when other people share or comment on a photo of you, send you a message, or download, sync or import your contact information.


  • Device information


  • As described below, we collect information from and about computers, phones, connected TVs and other web-connected devices that you use that integrate with our products, and we combine this information on the different devices you use. For example, we use the information you collect about your use of our Products on your phone to better customize the content (including advertisements) or features that appear when you use our Products on another device, such as your laptop or tablet, or to assess whether you have taken action on another device in response to an advertisement we showed you on your phone.


  • The information we get from these devices includes:


  • Device attributes: information such as the operating system, hardware and software versions, battery level, signal intensity, available storage space, browser type, name and type of applications and files, and plugins.


  • Activities on the device: information about operations and behaviors on the device, for example, when a window is placed in the foreground or background, as well as mouse movements (allowing to differentiate humans from bots).


  • Identifiers: unique identifiers, device identifiers and other identifiers, including those from games, apps or accounts you use, and family device identifiers (or other Facebook device product identifiers associated with the same device or account).


  • Device signals: Bluetooth signals and information about nearby Wi-Fi hotspots, beacons and telecommunications towers.


  • Data from device settings: The information you allow us to receive through the device settings you activate, including access to your GPS location, camera or photos.


  • Network and connection: information such as the name of your mobile operator or Internet service provider, your language, your time zone, your mobile phone number, your IP address, your connection speed and, in some cases, information about other devices located near or on your network so that we can, among other things, help you broadcast a video from your phone on your TV.

  • Cookie data: data from cookies stored on your device, including cookie identifiers and settings. To learn more about our use of cookies, see Facebook's Cookie Use Policy and Instagram's Cookie Use Policy.


  • Information provided by partners.


  • Advertisers, app developers and publishers can send us information through the Facebook Business Tools they use, including our social plugins (such as the Like button), Facebook Login, our APIs and SDKs, or the Facebook pixel. These partners share information about your activities outside of Facebook (including information about your device, the websites you visit, the purchases you make, the ads you see and your use of their services), whether or not you have a Facebook account or whether you are connected to Facebook or not. For example, a game developer could use our API to let us know what games you're playing, or a company might inform us of a purchase you made in their store. We also receive information about your online and offline actions and purchases from third-party data providers authorized to give us this information.


  • Partners receive your data either when you visit or use their services, or through third parties they work with. We require that each partner be legally authorized to collect, use and share your data before providing it to us. Learn more about the types of partners we receive data from.

  • To learn more about our use of cookies in connection with Facebook's business tools, see the Facebook Cookie Use Policy and the Instagram Cookie Use Policy.

  •  


  • II. How do we use this information?


  • We use the information at our disposal (based on the choices you make) in the manner described below to provide and support the Facebook Products and related services described in Facebook's Terms of Use and Instagram's Terms of Use. Here's how:


  • Propose, customize and enhance our products.


  • We use the information at our disposal to provide our products, including customizing their features and content (including your News Feed, Instagram News Feed, Instagram Stories and ads) and to make suggestions (such as groups or events that might be of interest to you or topics you might want to follow) about our Products and outside. To create unique and relevant custom products, we use your connections, preferences, interests and activities from the data we collect, information you or others provides, and other information (including data with special protections that you choose to give us and for which you have given your explicit consent); We also use data on how you use and interact with our products; as well as data about the people, places or things you are connected to or who interest you on and off our products. Learn more about our use of information about you to customize your Facebook and Instagram experiences, including features, content and recommendations in Facebook Products. You can also learn more about how we choose the ads you see.


  • All Facebook Products and Devices Information: We link your activities on different Facebook Products and Devices to provide you with a more personalized and consistent experience across all of the Facebook Products you use, regardless of the medium you use them on. For example, we may suggest you join a Facebook group that brings together people you follow on Instagram or who you communicate with using Messenger. We can also make your experience smoother, for example by automatically filling in your registration information (including your phone number) from a Facebook Product when you create an account on another Product.


  • Geographic information: We use geographic information (such as your current location, where you live, where you like to go, and nearby businesses and people) to offer, customize and enhance our products, including ads, for you and others. This geographic information may come from the precise location of the devices (if you have allowed us to collect them), IP addresses and information about your use (and that of others) of Facebook Products (including your visits or the events in which you participate).


  • Product Research and Development: We use the information at our disposal to develop, test and improve our products, including conducting surveys and research, and testing and troubleshooting new products and features.


  • Facial recognition: If you've enabled this feature, we use facial recognition technology to identify you in photos, videos and visual experiences. The facial recognition models we create are data with special protections under EU law. To learn more about our use of facial recognition technology or how to control our use of facial recognition, visit Facebook Settings. If we incorporate facial recognition technology into your Instagram experience, we'll let you know beforehand and you can decide if we can use this technology for you.

  • Advertisements and other sponsored content: We use the information about you at our disposal (including information about your interests, actions and connections) to select and customize the ads, offers and other sponsored content we show you. To learn more about how we select and customize ads, and what choices are available to you about the data we use to select ads and other sponsored content for you, check out Facebook Settings and Instagram Settings.


  • Provide measurements, analysis and other professional services.

  • We use the information at our disposal (including your non-product activity, such as the websites you visit and the ads you view) to help advertisers and other partners measure the effectiveness and delivery of their ads and services and understand the types of people who use their services and how they interact with their websites , their applications and services. Find out how we share information with these partners.


  • Promote safety, integrity and safety.

  • We use the information at our disposal to verify accounts and activities, to combat dangerous behavior, to detect and prevent unwanted content and other negative experiences, to preserve the integrity of our Products and to promote safety and security on and off Facebook Products. For example, we use the data at our disposal to examine any suspicious activity or violation of our conditions or regulations, or to detect if a person needs help. For more information, visit Facebook's security help pages and Instagram security tips.


  • Communicate with you.

  • We use the information at our disposal to send you business communications, tell you about our Products and let you know our terms and regulations. We also use your information to respond when you contact us.


  • Do research and innovate for social well-being.

  • We use the information at our disposal (including those of research partners with whom we collaborate) to guide and support research and innovation on topics of general social well-being, technological advancement, public interest, health and well-being. For example, we analyze the information available to us about migration patterns during crises to facilitate relief operations. Learn more about our research programs.

  •  


  • III. How is this information shared?


  • Your information is shared with others in the following ways:


  • Sharing on Facebook Products


  • People and accounts you communicate with and share content with


  • When you share and communicate using our Products, you have the option to choose the audience that is allowed to see what you share. For example, when you post on Facebook, you select your post's audience by choosing a group, all your friends, everyone or a personalized list of people. Similarly, when you use Messenger or Instagram to communicate with people or companies, they can see the content you're sending. Your network can also see what you've done on our products, including how you interact with ads and sponsored content. We also allow other accounts to see people who have viewed their Facebook news or Instagram Stories.


  • Public information can be seen by everyone, on our products or outside, even by people who do not have an account. This includes your Instagram username, any public information you share with everyone, information in your public profile on Facebook, and content you share on a Facebook Page, a public Instagram account or another public forum, such as Facebook Marketplace. You, others using Facebook and Instagram, and we may grant access to public information or send such information to anyone about our products or outside, including other Facebook entities products, in search results or through tools and APIs. It is also possible to view, share or download public information through third-party services, including search engines, APIs and offline media such as television, and through applications, websites and other services embedded in our Products.


  • Find out what information is public and how to control your visibility on Facebook and Instagram.


  • Content about you shared or shared by others


  • You need to think about the people you choose to share content with, because those people who can see your activity on our Products can then share it with other people on and off our products, including with individuals and companies outside the audience with which you share your content. For example, when you share a post with or send them a message, they can download, screenshot or share that content with others on our Products or outside, in person or as part of virtual reality experiences such as Facebook Spaces. In addition, when you comment on another person's publication or react to its content, your comment or reaction is visible to all individuals who may see that other person's content, and the other person may change the audience later.


  • People can also use our Products to create and share content about you with the audience of their choice. For example, these people may share a photo of you in a news story, mention or identify you in a place in a post, or share information about you in their posts or messages. If you're bothered by what other people have shared about you about our Products, find out how to report content.


  • Information about your active status or presence on our Products.


  • Members of your network can see signals telling them whether or not you are active on our Products, including if you are currently active on Instagram, Messenger or Facebook, or when you last used our Products.


  • Applications, websites and third-party services integrated with our Products or using our Products.


  • When you choose to use apps, websites or other third-party services that use or are integrated into our Products, they may receive information about what you post or share. For example, when you play a game with your Facebook friends or use the Comment or Share Facebook button on a website, the game developer or website may receive information about your in-game activities or receive a comment or link that you share from its website on Facebook. In addition, when you download or use these third-party services, they can access your public profile on Facebook and any information you share with them. The apps and websites you use can receive your Facebook friends list if you choose to share it with them. However, the apps and websites you use won't be able to receive any further information from you about your Facebook friends or Instagram followers (except, of course, if your friends and followers choose to share this information). The information collected by these third-party services is governed by their respective terms and conditions and regulations, not by this policy.


  • Devices and operating systems with native versions of Facebook and Instagram will have access to all the information you choose to share with them, including information your friends share with you so they can offer you our core feature.


  • Note: Currently, we are further restricting access to developer data to better prevent abuse. For example, we'll remove developers' access to your Facebook and Instagram data if you haven't used their app for 3 months and change the connection in the next release to reduce the data requested by an app without reviewing the app to include only the name, Instagram username, bio, profile picture and email address. If the app wants to access other data, our agreement will be required.


  • New owner.

  • If the ownership rights or control of some or all of our Products or their elements change, we have the option to share your information with the new owner.


  • Sharing with third-party partners


  • We work with third-party partners who help us deliver and improve our products or use Facebook's business tools to grow their business, allowing us to operate our businesses and offer free services worldwide. We do not sell any of your information to anyone and we will never do so. We also impose strict restrictions on how partners can use and reveal the data we provide to them. Here are the types of third parties with whom we share information:


  • Partners who use the analytics service.


  • We provide aggregated statistics and insights that enable individuals and businesses to understand how people interact with their posts, ads, Pages, videos and other content on and off Facebook Products. For example, Page administrators and Instagram business profiles receive information about the number of people or accounts that have viewed or commented on their posts or reacted to them, as well as aggregated demographic information and other information that helps them understand how they interact with their Page or account.


  • Advertisers.


  • We provide advertisers with reports on the types of people who see their ads and the performance of their ads, but we do not share information that identifies you personally (information such as your name or email address that may in themselves be used to contact or identify you), unless you give us permission. For example, we will provide advertisers with general information about demographics and interests (for example, an advertisement was seen by a woman between the age of 25 and 34 who lives in Madrid and loves computer engineering) to help them better understand their audience. We also check Facebook ads that prompted you to make a purchase or take action with an advertiser.


  • Measuring partners.


  • We share information about you with companies that aggregate it to provide analysis and measurement reports to our partners.


  • Partners offering goods and services on our products.


  • When you subscribe to receive paid content, or when you make a purchase from a seller on our Products, the creator of the content or seller may receive your public information and other information you provide to them, as well as the information necessary to finalize the transaction, including your shipping information and contact information.


  • Suppliers and service providers.


  • We provide information and content to suppliers and service providers that support our business, including providing technical infrastructure services, analyzing the use of our products, providing customer service, facilitating payment processes or conducting surveys.


  • Researchers and academics.


  • We also share information and content with research partners and academics to conduct studies that advance scholarship and innovation that support our business or mission and enhance discovery and innovation in the areas of general social well-being, technological advancement, public interest, health and well-being.


  • Law enforcement or legal requests.


  • We share information with law enforcement or in response to legal requests in the circumstances described below.

  • To learn more about how to control information about you or others that you or others share with third-party partners, visit Facebook Settings and Instagram Settings.

  •  


  • Iv. How do Facebook Entities collaborate?

  • Facebook and Instagram share their infrastructure, systems and technology with other Facebook Entities (including WhatsApp and Oculus) to deliver an innovative, relevant, consistent and safe experience across all of the Facebook entity products you use. We also treat information about you about all Facebook entities for these purposes, within the limits of the applicable law and in accordance with their conditions and policies. For example, we process information from WhatsApp about accounts that send unwanted content to its service so that we can take appropriate action against those accounts on Facebook, Instagram or Messenger. We also seek to understand how people use and interact with Facebook Entities Products, including determining the number of unique users registered on different Facebook entity products.

  •  


  • V. On what legal basis do we rely to process the data?


  • We collect, use and share the data in our possession in the manner described below:


  • To the extent necessary to comply with our Facebook Terms of Use or Instagram Terms of Use;


  • Respecting your consent, which you can revoke at any time through Facebook Settings and Instagram Settings;


  • To the extent necessary to meet our legal obligations;


  • to protect your vital interests or those of others


  • To the extent necessary in the public interest;


  • to the extent necessary for our legitimate interests (or those of others), including our interests in providing an innovative, personalized, safe and beneficial service to our users and partners, unless those interests are superseded by your interests or your fundamental freedoms and rights requiring the protection of your personal data.

  • Learn more about these legal bases and how they relate to the way we process data.

  •  


  • VI. How can you exercise your rights under the General Data Protection Regulations?


  • In accordance with the General Data Protection Regulations, you have the right to view, correct, transfer and delete your data. To learn more about these rights and how you can exercise your rights, visit Facebook Settings and Instagram Settings. You also have the right to object and restrict the processing of your data. This includes:


  • The right to object to us processing your data for direct marketing purposes, which you can exercise through the "cancel subscription" link in the marketing communications in question; And

  • the right to object to us processing your data when we are conducting a mission in the public interest or by asserting our legitimate interests or those of a third party. You can exercise this right on Facebook and Instagram.

  •  


  • VII. Data retention, deactivation and deletion of an account


  • We store the data until we no longer need to provide our services and Facebook Products, or until your account is deleted, depending on the first of these contingencies. This is a case-by-case decision that depends on aspects such as the nature of the data, the reason for its collection and processing, and the legal or operational conservation needs involved. For example, when you search on Facebook, you can view and delete that search from your search history at any time, but the record of that search is only deleted after 6 months. If you send a copy of your official ID for verification of your account, we remove this copy 30 days after the examination, unless otherwise stated. Learn more about deleting the content you've shared and cookie data from social plugins.

  • When you delete your account, we remove the content you've posted, such as your photos and statuses; and you won't be able to retrieve that information after that. Information about you that others have shared is not part of your account and will not be deleted. If you don't want to delete your account, but rather no longer use Products temporarily, you can disable your account. To delete your account at any time, check Facebook Settings and Instagram Settings.

  •  


  • VIII. How do we respond to legal requests and avoid any risk of harm?


  • We access your information, store it and share it with regulators, judicial authorities or others:


  • To respond to a legal request, if we believe in good faith that the law requires it. We may also respond to legal requests when we believe in good faith that the response is required by the law of that jurisdiction, that it affects users of that jurisdiction, and that it complies with internationally recognized standards.


  • When we have reason to believe in good faith that this is necessary to detect, prevent and control fraud, unauthorized use of products, violations of our conditions or regulations, or any other dangerous or illegal activities; to protect ourselves (including our rights, property or products), you or others, including through investigations or regulatory requests; or to avoid imminent death or bodily injury. For example, where appropriate, we provide information to third-party partners and receive information from those partners about the reliability of your account to avoid fraud, abuse or other harmful activity in and outside of our Products.

  • Information about you that we receive (including financial transaction data related to purchases made with Facebook) may be accessed and retained for an extended period of time when it is the subject of a legal request or obligation, a government investigation or investigation into possible violations of our terms of use or regulations, or to avoid any other harm. We also keep account information deactivated for a minimum of one year as a result of a violation of terms of use to avoid repeated abuses or other violations of terms of use.

  •  


  • IX. How do we manage and transfer data through our international services?

  • We share information globally, both internally with Facebook Entities, and externally with our partners and with the people you connect with and share content with around the world, in accordance with this policy. Information controlled by Facebook Ireland will be transferred or transmitted, or stored and processed, in the United States or other countries outside of where you live, for the purposes described in this policy. These data transfers are required to provide the services set out in Facebook's Terms of Use and Instagram's Terms of Use, and to operate and provide you with our Products worldwide. We use standard contractual clauses approved by the European Commission and we rely on the European Commission's adequacy decisions concerning certain countries, if any, for EEA data transfers to the United States and other countries.

  •  


  • X. How do we notify you of changes to this policy?

  • We will notify you of any significant changes to this policy and will give you the opportunity to view the revised version before continuing to use our Products.

  •  


  • XI. How do I address your questions to Facebook?


  • You can learn more about privacy on Facebook and Instagram. For any questions about this policy, you can contact us in the means described below.

  • The data processing manager for your information is Facebook Ireland, which you can contact online or by email at:


  • Facebook Ireland Ltd.


  • 4 Grand Canal Square


  • Grand Canal Harbour

  • Dublin 2, Ireland

  • Contact Facebook Ireland Ltd.'s Data Protection Representative.

  • You can also file a complaint with Facebook Ireland's main supervisory authority, the Irish Data Protection Committee or your local supervisory authority.

  •  

  • Last review date: August 21, 2020

Terms of uses and conditions #4 Spotify player

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Bonjour et bienvenue dans les Conditions générales d'utilisation de Spotify (« Conditions »). Les Conditions que vous voyez ci-dessous sont importantes, car elles :

  • décrivent vos droits légaux sur Spotify

  • décrivent les droits que vous nous concédez lorsque vous utilisez Spotify

  • décrivent les règles que tout le monde doit suivre lors de l'utilisation de Spotify

  • contiennent une renonciation à une action collective et comment résoudre des litiges par arbitrage.

Veuillez lire attentivement les présentes Conditions, notre Politique de confidentialité ainsi que toute condition supplémentaire évoquée dans le présent document. Nous espérons que vous êtes assis confortablement et que vous écoutez de la bonne musique.

C'est parti…

1 Introduction

Merci d'avoir choisi Spotify (« Spotify », « nous », « notre »). Spotify fournit des services personnalisés avec des fonctionnalités sociales et interactives pour le streaming de musique et d'autres contenus ainsi que d'autres produits et services pouvant parfois être développés. En vous inscrivant ou en utilisant d'une autre manière l'un de ces services Spotify, notamment toutes les caractéristiques et fonctionnalités associées, les sites Web et les interfaces utilisateur, ainsi que tous les contenus et applications logicielles associés à nos services (collectivement, le « Service Spotify » ou le « Service »), ou en accédant à toute musique, vidéo ou autre contenu ou support mis à disposition par le Service (le « Contenu ») vous signez un contrat ayant force exécutoire avec l'entité Spotify indiquée dans la Section 25 (Nous contacter).

Le contract conclu avec nous comprend les présentes Conditions et toute condition supplémentaire que vous acceptez, tel qu'indiqué à la section Intégralité du Contrat ci-dessous, à l'exception des conditions avec des tierces parties (collectivement, les « Contrats »). Les Contrats comprennent des dispositions concernant les modifications des Contrats, le contrôle des exportations, les renouvellements automatiques, les limitations, la confidentialité, la renonciation à l'action collective et la résolution des conflits par arbitrage plutôt que devant un tribunal. Si vous souhaitez consulter les conditions des Contrats, la version en vigueur des Contrats peut être consultée sur le site Web de Spotify. Vous reconnaissez avoir lu et compris les Contrats, accepter ces Contrats, et acceptez d'être liés par eux. Si vous n'acceptez pas (ou ne pouvez pas respecter) les Contrats, vous ne pouvez alors pas utiliser le Service Spotify ni accéder au Contenu.

Afin d'utiliser le Service Spotify et d'accéder au Contenu, vous devez (1) satisfaire aux exigences relatives à l'âge dans le tableau ci-dessous, (2) avoir la capacité de conclure un contrat ayant force exécutoire avec nous et ne pas être interdit de le faire en vertu de toute législation applicable, et (3) être résident d'un pays où le Service est disponible. Vous vous engagez également à ce que toute information d'inscription que vous transmettez à Spotify soit exacte, fidèle et exhaustive, et vous convenez de faire en sorte que cela soit le cas à tout moment. Si vous êtes un résident de l'un des pays suivants, consultez ce tableau afin de connaître les restrictions d'âge spécifiques à votre pays :

Si votre pays est marqué d'un astérisque (*) dans le tableau ci-dessous et que vous devez obtenir le consentement de vos parents ou de votre tuteur, ces derniers concluront le contrat en votre nom.

Page requires

Andorre*, Argentine*, Australie, Autriche*, Bahreïn, Belgique, Bolivie*, Costa Rica*, République tchèque, Danemark*, République dominicaine, Équateur, Salvador*, Estonie, Finlande, France*, Grèce*, Guatemala*, Honduras*, Hong Kong, Islande, Inde, Irlande, Israël, Jordanie, Koweït, Lettonie, Liban, Liechtenstein, Luxembourg, Malaisie*, Malte*, Mexique*, Monaco*, Maroc, Nouvelle-Zélande, Nicaragua*, Norvège*, Oman, Palestine, Panama*, Paraguay*, Philippines*, Pologne*, Portugal*, Qatar, Arabie saoudite, Singapour, Afrique du Sud, Espagne*, Suède, Suisse, Émirats arabes unis, Turquie*, Royaume-Uni, Uruguay, VietnamDoit être âgé d'au moins 18 ans, 13 ans en ayant l'accord d'un parent ou tuteur.

AlgérieDoit être âgé d'au moins 19 ans, 13 ans en ayant l'accord d'un parent ou tuteur.

BrésilDoit être âgé d'au moins 18 ans, 16 ans en ayant l'accord d'un parent ou tuteur.

Bulgarie*, Colombie*, Chili, Hongrie, Pérou, RoumanieDoit être âgé d'au moins 18 ans, 14 ans en ayant l'accord d'un parent ou tuteur.

CanadaDoit être âgé d'au moins 13 ans pour utiliser le service gratuit. Pour les Abonnements payants, vous devez être majeur dans votre province ou territoire de résidence, ou âgé d'au moins 13 ans avec l'accord d'un parent ou tuteur.

Chypre*, Italie, Lituanie, Pays-BasPour utiliser le Service gratuit, doit être âgé d'au moins 16 ans, 13 ans en ayant l'accord d'un parent ou tuteur. Pour souscrire à un Abonnement payant, doit être âgé d'au moins 18 ans, 13 ans en ayant l'accord d'un parent ou tuteur.

Égypte, IndonésieDoit être âgé d'au moins 21 ans, 13 ans en ayant l'accord d'un parent ou tuteur.

Japon, Taïwan, ThaïlandeDoit être âgé d'au moins 20 ans, 13 ans en ayant l'accord d'un parent ou tuteur.

Slovaquie*Doit être âgé d'au moins 16 ans, 13 ans en ayant l'accord d'un parent ou tuteur.

TunisieDoit être âgé d'au moins 18 ans.

2 Modifications des Contrats

Nous pouvons occasionnellement apporter des modifications aux Contrats pour des raisons valables, telles que l'amélioration des fonctions ou caractéristiques existantes ou l'ajout de nouvelles fonctions ou caractéristiques au Service, la mise en œuvre des progrès scientifiques et technologiques et des ajustements techniques raisonnables au Service, la garantie du fonctionnement ou de la sécurité du Service, et pour des raisons légales ou réglementaires. En cas de modification substantielle de ce Contrat, nous vous en informerons par le biais de notifications adaptées, par exemple, en affichant un avis visible ou en demandant votre accord dans le Service Spotify ou en vous envoyant un e-mail. Dans certains cas, nous vous avertirons et la poursuite de votre utilisation du Service une fois les modifications apportées constituera une acceptation de ces modifications. Assurez-vous de lire attentivement ces avis. Si vous ne souhaitez pas poursuivre l'utilisation du Service aux termes de la nouvelle version des Contrats, vous pouvez résilier votre compte en nous contactant. Si vous avez reçu un Essai ou un Abonnement payant par l'intermédiaire d'une tierce partie, vous devez résilier l'abonnement payant applicable auprès de cette tierce partie.

3 Profiter de Spotify

Voici quelques informations sur les manières dont vous pouvez profiter de Spotify.

3.1 Options de service

Vous trouverez une description de nos options de Service sur notre site Web, et nous vous expliquerons quelles options de Service sont disponibles lorsque vous créez un compte Spotify. Certaines options vous sont offertes gratuitement. Le Service Spotify qui n'exige pas de paiement est actuellement appelé le « Service gratuit ». D'autres options exigent un paiement avant que vous puissiez y accéder (les « Abonnements payants »). Nous pouvons également offrir des abonnements promotionnels spéciaux, des abonnements ou des services, notamment des offres de produits et services de tierces parties conjointement au Service Spotify ou par son intermédiaire. Nous ne sommes pas responsables des produits et services fournis par ces tierces parties. Nous nous réservons le droit de modifier, de résilier ou d'amender de toute autre manière les abonnements et offres promotionnelles que nous proposons à tout moment, conformément aux présentes Conditions.

Le Service Illimité peut ne pas être disponible pour tous les utilisateurs. Nous expliquerons les services à votre disposition lorsque vous vous inscrirez aux services. Si vous résiliez votre abonnement au Service Illimité, ou si votre abonnement au Service Illimité est interrompu (par exemple, si vous modifiez vos informations de paiement), vous ne pourrez plus vous réabonner au Service Illimité. Notez que le Service Illimité peut être interrompu ultérieurement, auquel cas, vous ne serez plus facturé pour le Service.

Si vous avez acheté ou reçu un code, une carte-cadeau, une offre prépayée ou une autre offre fournie ou vendue par ou au nom de Spotify afin d'accéder à un Abonnement payant (« Code »), des conditions générales distinctes présentées avec le Code peuvent également s'appliquer à votre accès au Service et vous acceptez de respecter ces conditions générales. Vous pouvez également acheter un accès à un Abonnement payant par l'intermédiaire d'une tierce partie. Dans de tels cas, des modalités et conditions distinctes avec cette tierce partie, en plus des Contrats, peuvent s'appliquer à votre accès au Service.

3.2 Essais

De temps à autre, nous ou des tiers en notre nom pouvons offrir des essais d'Abonnements payants pendant une période spécifiée, sans paiement, ou à un prix réduit (un « Essai »). Spotify se réserve le droit de déterminer votre éligibilité à un Essai, et de retirer ou de modifier un Essai à tout moment, sans préavis ni aucune responsabilité, dans la limite autorisée par la loi en vigueur.

Pour certains Essais, nous vous demanderons de fournir vos informations de paiement afin de démarrer l'Essai. En fournissant ces informations, vous acceptez que nous puissions automatiquement commencer à vous facturer l'Abonnement payant le premier jour suivant la fin de l'Essai, sur une base mensuelle récurrente ou un autre intervalle que nous vous communiquons à l'avance. SI VOUS NE VOULEZ PAS CETTE FACTURATION, VOUS DEVEZ RÉSILIER L'ABONNEMENT PAYANT CONCERNÉ AVANT LA FIN DE L'ESSAI EN CLIQUANT ICI SI VOUS VOUS ÊTES INSCRIT À L'ESSAI SUR SPOTIFY. SI VOUS AVEZ REÇU VOTRE ESSAI PAR UNE TIERCE PARTIE, VOUS DEVEZ RÉSILIER L'ABONNEMENT PAYANT CONCERNÉ PAR L'INTERMÉDIAIRE DE LA TIERCE PARTIE.

4 Paiements, annulations et délai de réflexion
4.1 Facturation

Vous pouvez acheter un Abonnement payant directement auprès de Spotify ou par l'intermédiaire d'une tierce partie, soit (1) en payant à l'avance des frais d'abonnement sur une base mensuelle ou tout autre intervalle périodique qui vous a été communiqué avant votre achat ; soit (2) par prépaiement vous donnant accès au Service Spotify pour une période spécifique (« Période prépayée »).

Spotify peut de temps à autre modifier le prix des Abonnements payants, y compris les frais d'abonnement périodiques, de la Période prépayée (pour les périodes non encore payées), ou des Codes, et vous communiquera toute modification tarifaire à l'avance, et, le cas échéant, comment accepter ces changements. Les modifications tarifaires prendront effet à partir de la période d'abonnement consécutive à la date de modification tarifaire. Sous réserve du droit applicable, en continuant à utiliser le Service Spotify après l'entrée en vigueur de la modification tarifaire, vous acceptez le nouveau tarif. Si vous n'acceptez pas les modifications tarifaires, vous avez le droit de refuser la modification en vous désabonnant du Service Spotify avant l'entrée en vigueur de la modification tarifaire.

Si vous vous inscrivez à un Abonnement payant, vous pouvez changer d'avis pour quelque raison que ce soit et recevoir un remboursement complet de toutes les sommes payées dans les quatorze (14) jours suivant la date d'inscription au service concerné (la « Période de réflexion ») conformément à ce qui suit :

  • Si vous vous inscrivez à un Essai, vous acceptez que la période de réflexion pour l'abonnement payé pour lequel vous recevez un Essai se termine quatorze (14) jours après avoir commencé l'Essai. Si vous ne résiliez pas l'Abonnement payant avant la fin de l'Essai, vous perdez votre droit de rétractation et autorisez Spotify à vous facturer automatiquement le prix convenu chaque mois, jusqu'à ce que vous résiliiez l'Abonnement payant.

  • Si vous achetez un Abonnement payant sans Essai, vous autorisez Spotify à vous facturer automatiquement chaque mois jusqu'à votre résiliation. Vous acceptez que la Période de réflexion corresponde à quatorze (14) jours après votre achat, mais ne soit plus valable une fois que vous utilisez le Service Spotify pendant cette période.

4.2 Renouvellement et annulation

À moins que votre Abonnement payant n'ait été acheté sous forme d'une Période prépayée, votre paiement à Spotify ou à une tierce partie par laquelle vous avez acheté l'Abonnement payant se renouvellera automatiquement à la fin de la période de l'abonnement, à moins que vous ne résiliiez votre Abonnement payant avant la fin de la période d'abonnement en cours en cliquant ici si vous avez acheté l'Abonnement payant auprès de Spotify, ou, si vous avez acheté l'Abonnement payant auprès d'une tierce partie, en résiliant l'Abonnement payant auprès de cette tierce partie. La résiliation entrera en vigueur le lendemain du dernier jour de la période d'abonnement en cours, et vous serez rétrogradé au Service gratuit. Si vous avez acheté votre Abonnement payant auprès de Spotify et que vous annulez votre paiement ou l'Abonnement payant ou résiliez l'un quelconque des Contrats (1) après la fin de la Période de réflexion (le cas échéant) ou (3) avant la fin de la période d'abonnement en cours, nous ne rembourserons pas les frais d'abonnement qui nous ont déjà été payés. Si vous souhaitez recevoir le remboursement total de toutes les sommes versées avant la fin de la Période de réflexion, vous devez contacter le Support client. Lorsque nous procédons à un remboursement, nous vous rembourserons les sommes selon le mode que vous avez utilisé pour le paiement.

Si vous avez souscrit un Abonnement payant à l'aide d'un Code, votre abonnement se terminera automatiquement à la fin de la période indiquée dans le Code, ou si le solde prépayé est insuffisant pour payer le service. Si vous avez acheté votre Abonnement payant par l'intermédiaire d'une tierce partie, vous devez résilier directement auprès de cette tierce partie.

5 Utilisation de notre service

Le Service Spotify et le Contenu sont la propriété de Spotify ou des concédants de licence de Spotify. Nous vous concédons une licence limitée, non exclusive et révocable d'utiliser le Service Spotify, ainsi qu'une licence limitée, non exclusive, révocable d'avoir une utilisation personnelle, non commerciale, à des fins de divertissement du Contenu (la « Licence »). La présente Licence restera en vigueur jusqu'à sa résiliation par vous ou Spotify. Vous promettez et convenez que vous utilisez le Contenu pour votre utilisation personnelle, non commerciale, et à des fins de divertissement et que vous ne redistribuerez ni ne transférerez le Service Spotify ou le Contenu.

Les applications logicielles de Spotify ainsi que le Contenu vous sont concédés en licence, et non vendus, et Spotify ainsi que ses concédants de licence demeurent titulaires de toutes les copies des applications logicielles de Spotify et du Contenu, même après leur installation sur vos ordinateurs personnels, appareils mobiles, tablettes, appareils connectés, enceintes ou autres appareils concernés (« Appareils »).

Tous les logos, marques commerciales, marques de services, noms de marque, noms de domaines et toute autre caractéristique de la marque Spotify (« Caractéristiques de la marque Spotify ») sont la propriété exclusive de Spotify ou de ses concédants de licence. Les Contrats ne vous concèdent aucun droit d'utiliser toute Caractéristique de la marque Spotify, que ce soit pour une utilisation commerciale ou non.

Vous acceptez de vous soumettre à nos Directives applicables aux utilisateurs et de ne pas utiliser le Service Spotify, le Contenu, ni aucune de leurs parties, de toute manière non expressément autorisée par les Contrats. Sous réserve des droits qui vous sont expressément concédés dans les présents Contrats, Spotify ne vous concède aucun droit, titre, ou intérêt sur le Service Spotify ou le Contenu.

Les logiciels tiers (par exemple, les bibliothèques de logiciels libres) inclus dans le Service Spotify vous sont concédés aux termes du contrat de licence de la bibliothèque de logiciels tiers concernée, comme publié dans la section aide ou paramètres de votre ordinateur de bureau et téléphone portable ou sur notre site Web.

6 Applications et appareils tiers

Le Service Spotify est intégré ou peut interagir avec des applications, sites Web et services tiers (« Applications tierces ») ainsi que des Appareils tiers, afin de mettre le Service Spotify à votre disposition. Ces Applications et appareils tiers peuvent avoir leurs propres conditions générales d'utilisation et politiques de confidentialité, lesquelles régiront votre utilisation de ces Applications et appareils tiers. Vous comprenez et acceptez que Spotify ne valide pas et n'est pas responsable du comportement, des fonctionnalités ou du contenu de toute Application ou appareil tiers ou de toute transaction que vous pouvez conclure avec le fournisseur de ces Applications et appareils tiers, et que Spotify ne garantit pas non plus la compatibilité ou la compatibilité continue des Applications et appareils tiers avec le Service.

7 Contenu généré par l'utilisateur

Les utilisateurs de Spotify peuvent publier, télécharger ou apporter du contenu sur le Service (comme des images, du texte, des messages, des informations, des compilations de playlist, ou d'autres types de contenu) (« Contenu utilisateur »). Il est précisé que le « Contenu utilisateur » comprend le contenu publié sur la Communauté d'assistance de Spotify ainsi que sur toute autre partie du Service Spotify.

Vous vous engagez, pour tout Contenu utilisateur que vous publiez sur Spotify, (1) à avoir le droit de publier ce Contenu utilisateur, et (2) à ce que ce Contenu utilisateur, ou son utilisation par Spotify comme prévue par les Contrats, ne viole pas les stipulations des Contrats ou tout autre droit énoncé dans les Directives applicables aux utilisateurs, la loi en vigueur, les droits de propriété intellectuelle, les droits à la protection de la personnalité ou tout autre droit d'autres personnes, ni ne suggère d'affiliation avec vous ou votre Contenu utilisateur, ou d'approbation de vous-même ou de votre Contenu utilisateur par Spotify ou tout artiste, groupe, label, entité ou personne, sans l'accord écrit express de cette personne ou entité.

Spotify peut, sans en avoir l'obligation, contrôler, réviser ou éditer le Contenu utilisateur. Dans tous les cas, Spotify se réserve le droit de supprimer ou de désactiver l'accès à tout Contenu utilisateur qui, de l'avis de Spotify, à son entière discrétion, viole les Contrats. Spotify peut prendre ces mesures sans vous transmettre d'avis préalable ni à toute tierce partie. La suppression ou la désactivation de l'accès au Contenu utilisateur sera à notre entière discrétion, et nous ne promettons pas de supprimer ou de désactiver l'accès à tout Contenu utilisateur spécifique.

Vous êtes seul responsable de la totalité du Contenu utilisateur que vous publiez. Spotify n'est pas responsable du Contenu utilisateur et ne valide aucune opinion exprimée dans tout Contenu utilisateur. VOUS CONVENEZ QUE SI QUELQU'UN ENTAME DES POURSUITES À L'ENCONTRE DE SPOTIFY CONCERNANT LE CONTENU UTILISATEUR QUE VOUS PUBLIEZ, ALORS, DANS LA LIMITE AUTORISÉE PAR LA LÉGISLATION LOCALE, VOUS INDEMNISEREZ ET TIENDREZ SPOTIFY HORS DE CAUSE CONTRE TOUS LES DOMMAGES ET INTÉRÊTS, PERTES ET DÉPENSES DE TOUTE NATURE (Y COMPRIS LES FRAIS RAISONNABLES D'AVOCAT) RÉSULTANT DE CETTE POURSUITE.

8 Droits que vous nous concédez

En contrepartie des droits qui vous sont concédés aux termes des Contrats, vous nous concédez le droit (1) d'autoriser le Service Spotify à utiliser le processeur, la bande passante, et le matériel de stockage sur votre Appareil, afin de faciliter le fonctionnement du Service, (2) de vous transmettre de la publicité et d'autres informations et (3) d'autoriser nos partenaires commerciaux à faire de même. Dans toute partie du Service Spotify, le Contenu que vous affichez, comprenant sa sélection et son positionnement, peut être influencé par des considérations commerciales, comme des contrats avec des tierces parties. Une partie du Contenu sous licence ou fourni à Spotify (par exemple, les podcasts) peut contenir de la publicité comme partie intégrante dudit Contenu. Spotify mettra ce Contenu à votre disposition sans modification. Si vous transmettez des commentaires, idées ou suggestions à Spotify en relation avec le Service Spotify ou le Contenu (« Commentaires »), vous reconnaissez que les Commentaires ne sont pas confidentiels et vous autorisez Spotify à utiliser ces Commentaires sans restriction et sans vous verser de paiement. Les Commentaires sont considérés comme un type de Contenu utilisateur.

Vous concédez à Spotify une licence non-exclusive, transférable, pouvant faire l'objet d'un octroi en sous-licence, libre de droits, perpétuelle (ou dans les juridictions où cela n'est pas autorisé, pendant une durée égale à la durée des Contrats, plus vingt (20) ans), irrévocable, entièrement payée, et mondiale d'utiliser, reproduire, mettre à disposition du public (par exemple, exécuter ou afficher), publier, traduire, modifier, créer des œuvres dérivées de, et distribuer tout Contenu utilisateur vous appartenant, en relation avec le Service par l'intermédiaire de tout support, que ce soit seul ou en combinaison avec d'autres contenus ou matériels, de toute manière et par tout moyen, méthode ou technologie, connu aujourd'hui ou créé ultérieurement. En dehors des droits spécifiquement concédés aux présentes, vous demeurez titulaire de tous les droits, comprenant les droits de propriété intellectuelle sur le Contenu utilisateur. Le cas échéant, et lorsque cela est autorisé aux termes de la loi en vigueur, vous acceptez également de renoncer à tout « droit moral », tel que votre droit d'être identifié en tant qu'auteur de tout Contenu utilisateur, y compris les Commentaires, et votre droit à contester un traitement péjoratif de ce Contenu utilisateur.

9 Directives applicables aux utilisateurs

Spotify respecte les droits de propriété intellectuelle et s'attend à ce que les respectiez également. Nous avons mis en place quelques règles de base que vous devez suivre lorsque vous utilisez le Service, afin de garantir que Spotify puisse être apprécié par tout le monde. Veuillez suivre ces règles et encourager les autres utilisateurs à faire de même. Ce qui suit n'est pas autorisé, quel que soit le motif :

  1. copier, redistribuer, reproduire, « ripper », enregistrer, transférer, exécuter ou afficher au public, diffuser, ou mettre à la disposition du public, toute partie du Service Spotify ou du Contenu, ou utiliser le Service Spotify ou le Contenu de manière non expressément autorisée par les Contrats, ou la loi en vigueur, ou de toute autre manière violant les droits de propriété intellectuelle (tels que le droit d'auteur) du Service Spotify ou du Contenu, ou toute partie de celui-ci ;

  2. utiliser le Service Spotify afin d'importer ou de copier tout fichier local que vous n'avez pas le droit d'importer ou de copier de cette manière ;

  3. transférer des copies du Contenu mis en cache depuis un Appareil autorisé, vers un autre Appareil, par quelque moyen que ce soit ;

  4. faire de la rétro-ingénierie, décompiler, désassembler, modifier ou créer des œuvres dérivées basées sur le Service Spotify, le Contenu ou toute partie de celui-ci, à moins que cela ne soit autorisé par la loi. [Si la loi en vigueur vous autorise à décompiler toute partie du Service Spotify ou du Contenu lorsque cela est nécessaire pour obtenir les informations nécessaires à la création d'un programme indépendant pouvant être exploité avec le Service Spotify ou avec un autre programme, les informations que vous obtenez de ces activités (a) ne peuvent être utilisées que pour l'objectif susmentionné, (b) ne peuvent être divulguées ou communiquées sans le consentement écrit préalable de Spotify à une tierce partie à qui il n'est pas nécessaire de divulguer ou de communiquer afin d'atteindre cet objectif, et (c) ne peuvent être utilisées pour créer un logiciel ou un service dont l'expression est essentiellement similaire à toute partie du Service Spotify ou du Contenu] ;

  5. contourner toute technologie utilisée par Spotify, ses concédants de licence, ou toute tierce partie pour protéger le Contenu ou le Service ;

  6. vendre, louer, concéder en sous-licence, ou louer à bail toute partie du Service Spotify ou le Contenu ;

  7. contourner toute restriction territoriale appliquée à Spotify ou ses concédants de licence ;

  8. augmenter artificiellement le nombre de lectures, ou manipuler les Services (i) à l'aide d'un script ou autre processus automatisé ; (ii) en fournissant ou acceptant toute forme de compensation (financière ou autre), ou (iii) par tout autre moyen ;

  9. supprimer ou modifier tout droit d'auteur, marque commerciale, ou autre notification de propriété intellectuelle présent dans le Contenu ou le Service ou fourni par l'intermédiaire du Service (y compris afin de déguiser ou modifier des indications sur la qualité d'ayant droit ou de source de tout Contenu) ;

  10. contourner ou bloquer des publicités publiées sur le Service Spotify, ou créer ou distribuer des outils conçus pour bloquer les publicités du Service Spotify

  11. fournir votre mot de passe à toute autre personne ou utiliser le nom d'utilisateur et mot de passe d'une autre personne ;

  12. procéder au « crawling » (indexer) du Service Spotify ou utiliser tout moyen automatisé (comprenant des bots, scrapers, et spiders) pour consulter, accéder ou recueillir des informations auprès de Spotify ou du Service Spotify ;

  13. vendre un compte utilisateur ou une playlist, ou accepter toute indemnisation, financière ou autre, afin d'influencer le nom d'un compte ou d'une playlist ou le contenu d'un compte ou d'une playlist ; ou

  14. promouvoir artificiellement le Contenu par des moyens automatisés ou autres.

Veuillez respecter Spotify, les titulaires du Contenu, et les autres utilisateurs du Service Spotify. Ne vous engagez pas dans une activité, ne publiez aucun Contenu utilisateur, ou ne vous inscrivez pas ou n'utilisez pas de nom d'utilisateur qui est ou comporte un élément qui :

  1. est offensant, abusif, diffamatoire, pornographique, menaçant ou obscène ;

  2. est illégal, ou destiné à promouvoir ou commettre un acte illégal de quelque nature que ce soit, comprenant, sans s'y limiter, les violations des droits de propriété intellectuelle de Spotify ou d'une tierce partie ;

  3. comprend votre mot de passe ou comprend à dessein le mot de passe de tout autre utilisateur ou comprend intentionnellement les données de tierces parties, ou est destiné à solliciter ces données personnelles ;

  4. comprend du contenu malveillant, tel qu'un maliciel, des chevaux de Troie ou virus, ou interfère autrement avec l'accès de tout utilisateur au Service ;

  5. est destiné à harceler ou harcèle ou intimide les autres utilisateurs ;

  6. incarne ou représente abusivement votre affiliation avec un autre utilisateur, personne ou entité, ou est autrement frauduleux, faux ou trompeur ;

  7. implique la transmission de courriers électroniques de masse non sollicités ou autres formes de spam (« spam »), courrier indésirable, chaînes de lettres, ou similaires ;

  8. implique des activités commerciales ou de vente, telles que la publicité, les promotions, concours, loteries, ou systèmes pyramidaux, qui ne sont pas expressément autorisés par Spotify ;

  9. propose des liens vers, des références à ou promeut autrement des produits ou services commerciaux, sauf si expressément autorisé par Spotify ;

  10. interfère avec ou interrompt d'une quelconque manière le Service Spotify, falsifie, viole ou tente de sonder, scanner ou tester les vulnérabilités du Service ou les systèmes informatiques, le réseau, les règles d'utilisation de Spotify, ou l'un quelconque des composants de sécurité, mesures d'authentification ou autres mesures de protection de Spotify, applicables au Service, au Contenu ou à toute partie de ceux-ci ; ou

  11. est en conflit avec les Contrats, tel que déterminé par Spotify.

 

Vous reconnaissez et convenez que la publication de tout Contenu utilisateur qui entre en violation avec les Directives applicables aux utilisateurs (ou dont Spotify pense raisonnablement qu'il enfreint ces Directives applicables aux utilisateurs) peut entraîner la résiliation ou suspension immédiate de votre compte Spotify. Vous convenez également que Spotify peut reprendre votre nom d'utilisateur s'il est raisonnable pour nous de le faire, notamment si vous avez violé les Contrats.

Soyez attentif à la manière dont vous utilisez le Service Spotify et à ce que vous partagez. Le Service Spotify comprend des fonctionnalités sociales et interactives, dont la capacité de publier du Contenu utilisateur, de partager du contenu, et de rendre publiques certaines informations vous concernant. N'oubliez pas que les informations partagées ou publiquement disponibles peuvent être utilisées par les autres utilisateurs de Spotify ou sur le Web. Veuillez donc utiliser Spotify avec prudence et être attentif aux paramètres de votre compte. Spotify n'est en aucun cas responsable dans vos choix de publier des documents ou informations sur le Service.

Votre mot de passe protège votre compte utilisateur et il vous incombe de préserver la confidentialité et la sécurité de votre mot de passe. Vous comprenez que vous êtes responsable de toute utilisation de votre nom d'utilisateur et mot de passe sur le Service. Si votre nom d'utilisateur ou mot de passe est volé ou perdu, ou si vous pensez que votre compte a fait l'objet d'un accès non autorisé par des tierces parties, veuillez nous le faire savoir immédiatement et modifier votre mot de passe dès que possible.

10 Violation et signalement de Contenu Utilisateur

Spotify respecte les droits des détenteurs de propriété intellectuelle. Si vous pensez qu'un Contenu viole vos droits de propriété intellectuelle ou tout autre droit, veuillez consulter la Politique de droits d'auteur. Si Spotify est notifié par le détenteur d'un droit d'auteur, par le biais des formulaires fournis par Spotify, qu'un Contenu viole un droit d'auteur, Spotify peut, à son entière discrétion, supprimer ce Contenu du Service, ou prendre toute autre mesure que Spotify juge appropriée, sans notification préalable à l'utilisateur ou autre partie ayant fourni ou posté ce Contenu. Si cet utilisateur ou cette autre partie estime que le Contenu ne viole pas les droits de propriété intellectuelle, il peut soumettre une contre-notification à Spotify avec une demande visant à restaurer le contenu supprimé, que Spotify peut ou non respecter, à son entière discrétion.

Si vous pensez qu'un Contenu ne respecte pas les [Directives applicables aux utilisateurs] (#s9), veuillez remplir notre formulaire de notification.

11 Limitations et modifications du Service

Spotify fera des efforts raisonnables pour maintenir le Service Spotify opérationnel. Cependant, certaines difficultés techniques, la maintenance, les tests ou les mises à jour nécessaires pour tenir compte des modifications apportées aux lois et aux exigences réglementaires pertinentes peuvent, de temps à autre, provoquer des interruptions temporaires. Spotify se réserve le droit, périodiquement, et à tout moment, de modifier ou d'interrompre, temporairement ou définitivement, les fonctions et caractéristiques du Service Spotify, avec ou sans préavis, le tout sans encourir de responsabilité envers vous, excepté lorsque cela est interdit par la loi, pour des raisons valables telles qu'une véritable interruption, modification, ou l'interruption du Service Spotify ou de toute fonction ou caractéristique de celui-ci, ou la nécessité de réparer, entretenir ou améliorer les fonctions ou caractéristiques existantes, ou d'ajouter de nouvelles fonctions ou caractéristiques au Service, ou de mettre en œuvre des progrès scientifiques et technologiques ou d'assurer le fonctionnement ou la sécurité du Service, pour des raisons légales et réglementaires.

Nonobstant ce qui précède, si vous avez des frais prépayés pour les Abonnements payants que Spotify interrompt définitivement jusqu'à la fin de la Période prépayée (définie dans la section Paiements, annulations et délai de réflexion), Spotify vous remboursera les frais prépayés pour la Période prépayée après cette interruption. Vous comprenez, convenez et acceptez que Spotify n'a aucune obligation de maintenir, prendre en charge, mettre à niveau, ou mettre à jour le Service, ou de fournir tout ou partie de tout contenu spécifique par l'intermédiaire du Service. Spotify ou les titulaires de tout Contenu peuvent, de temps à autre, supprimer tout Contenu, sans notification. Cette section sera appliquée dans les limites autorisées par la loi en vigueur.

12 Comptes de marque

Si vous créez un compte Spotify au nom d'une société, organisation, entité ou marque (une « Marque » et ce compte étant un « Compte de marque »), les termes « vous » et « votre », tels qu'utilisés dans les Contrats, s'appliquent à la fois à vous et à la Marque, selon le cas. Si vous ouvrez un Compte de marque, vous déclarez et garantissez être autorisé à concéder toutes les autorisations et licences stipulées dans les Contrats et à lier la Marque aux Contrats.

La Marque peut uniquement suivre les utilisateurs qui au préalable suivent la Marque ; et la Marque ne peut prendre aucune mesure qui implique une validation ou une relation commerciale entre la Marque et l'utilisateur suivi, à moins que la Marque n'ait obtenu, de manière indépendante, les droits d'impliquer une telle validation. De plus, les Marques doivent être transparentes pour nos utilisateurs quant à la divulgation de toute approbation ou considération accordée à des artistes, des auteurs-compositeurs, des utilisateurs ou toute autre partie et doivent se conformer à toutes les lois, réglementations et codes de pratique en vigueur lorsqu'elles s'engagent dans les pratiques susmentionnées.

13 Communauté d'assistance de Spotify

La Communauté d'assistance de Spotify est un lieu de discussion et d'échange d'informations, astuces et autres documents liés au Service Spotify. En utilisant la Communauté d'assistance de Spotify, vous acceptez les Conditions générales de la Communauté.

14 Assistance des clients

Vous pouvez également déposer une plainte sur la plateforme en ligne pour un règlement des litiges alternatif (plateforme RLL). Vous trouverez la plateforme RLL en cliquant sur le lien suivant : https://ec.europa.eu/consumers/odr.

15 Contrôle des exportations

Les produits de Spotify peuvent être soumis aux lois et règlements des États-Unis relatifs au contrôle des exportations et réexportations, notamment aux Réglementations de l'Administration des Exportations (Export Administration Regulations, « EAR ») adoptées par le Ministère américain du Commerce, aux sanctions économiques et commerciales établies par le Bureau du contrôle des avoirs étrangers (Office of Foreign Assets Control, « OFAC ») du Département du Trésor américain, et aux Réglementations sur le trafic international d'armes (International Traffic in Arms Regulations, « ITAR ») adoptées par le Département d'État. Vous garantissez que vous (1) n'êtes pas situé dans un pays auquel les États-Unis ont imposé un embargo sur les marchandises ou appliqué des sanctions économiques ; et (2) que vous n'êtes pas une partie non autorisée comme spécifié dans toute loi ou réglementation applicable en matière d'exportation ou de réexportation ou toute loi similaire en vigueur dans d'autres juridictions.

Vous convenez de respecter toutes les lois et réglementations en vigueur en matière de contrôle des exportations et réexportations, notamment l'EAR, les sanctions économiques et commerciales établies par l'OFAC et l'ITAR. Plus précisément, vous vous interdisez, directement ou indirectement, de vendre, d'exporter, de réexporter, de transférer, de détourner ou de disposer des produits, logiciels ou technologies (y compris les produits dérivés de ou basés sur lesdites technologies) reçus de Spotify en vertu des Contrats, vers toute destination et à toute entité ou personne interdite par les lois ou réglementations des États-Unis, sans avoir obtenu l'autorisation préalable des autorités gouvernementales compétentes, tel qu'exigé par ces lois et réglementations.

16 Durée et résiliation

Les Contrats demeureront en vigueur jusqu'à leur résiliation, à votre initiative, ou à celle de Spotify.SupposeSuppose Vous convenez et reconnaissez cependant que la licence perpétuelle que vous avez concédée, en relation avec le Contenu utilisateur, comprenant les Commentaires, est irrévocable, et continuera donc après l'expiration ou la résiliation de l'un des Contrats pour quelque motif que ce soit. Spotify peut à tout moment résilier les Contrats ou suspendre votre accès au Service Spotify, y compris en cas d'utilisation non autorisée réelle ou suspectée du Service Spotify ou du Contenu, de non-respect des Contrats ou. In that case,. In that case, si nous retirons des Services ou du Contenu (auquel cas nous vous en informerons dans un délai raisonnable). En cas de résiliation des Contrats, par vous ou Spotify, ou si Spotify suspend votre accès au Service Spotify, Spotify n'assumera aucune responsabilité envers vous et ne remboursera pas les sommes que vous avez déjà payées, dans limites autorisées par la loi en vigueur. Vous pouvez résilier les Contrats à tout moment. Pour savoir comment résilier votre compte Spotify, contactez-nous à l'aide du formulaire de contact du Service client, disponible sur notre page À propos de. Cette section sera appliquée dans les limites autorisées par la loi en vigueur.

Les sections 7, 8, 9, 11, 15, 16, 17, 18, 19, 20, 21, 22, 23 et 24 des présentes, ainsi que toute autre section des Contrats, qui, explicitement, ou par leur nature, doivent demeurer en vigueur après la résiliation des Contrats, continueront à s'appliquer après la résiliation.

 
17 Garantie et exonération

 

VOUS RECONNAISSEZ ET ACCEPTEZ QUE LE SERVICE SPOTIFY EST FOURNI « EN L'ÉTAT » ET « SELON LA DISPONIBILITÉ », SANS GARANTIE EXPRESSE OU IMPLICITE OU CONDITION QUELLE QU'ELLE SOIT. SPOTIFY ET TOUS LES TITULAIRES DE CONTENU NE FONT AUCUNE DÉCLARATION ET REJETTENT TOUTE GARANTIE OU CONDITION DE QUALITÉ SATISFAISANTE, QUALITÉ MARCHANDE, ADAPTATION À UN USAGE PARTICULIER, OU D'ABSENCE DE CONTREFAÇON. NI SPOTIFY NI AUCUN TITULAIRE DE CONTENU NE GARANTIT QUE LE SERVICE SPOTIFY EST EXEMPT DE PROGRAMME MALVEILLANT OU AUTRE COMPOSANT NUISIBLE. EN OUTRE, SPOTIFY NE GARANTIT PAS ET N'ASSUME AUCUNE RESPONSABILITÉ AU TITRE DES APPLICATIONS TIERCES (OU DU CONTENU DES APPLICATIONS TIERCES), DU CONTENU UTILISATEUR, DES APPAREILS OU DE TOUT AUTRE PRODUIT OU SERVICE PROMU, PROPOSÉ OU OFFERT PAR UNE TIERCE PARTIE SUR OU PAR L'INTERMÉDIAIRE DU SERVICE SPOTIFY, PAR TOUT SITE WEB RÉFÉRENCÉ PAR LIEN HYPERTEXTE OU FIGURANT SUR UN BANDEAU PUBLICITAIRE OU AUTRE PUBLICITÉ, ET SPOTIFY N'EST PAS RESPONSABLE DE TOUTE TRANSACTION ENTRE VOUS ET DES TIERS FOURNISSEURS DE CE QUI PRÉCÈDE.

AUCUN CONSEIL OU INFORMATION, ORAL OU ÉCRIT, FOURNIS PAR SPOTIFY NE CONSTITUERA UNE QUELCONQUE GARANTIE DE LA PART DE SPOTIFY À CET ÉGARD. LORSQUE VOUS UTILISEZ LE SERVICE SPOTIFY, VOUS POUVEZ AVOIR ACCÈS À DES FONCTIONS DE FILTRAGE DE CONTENU EXPLICITE, MAIS L'UTILISATION DE CES FONCTIONS PEUT QUAND MÊME ENTRAÎNER LA DIFFUSION D'UN CONTENU EXPLICITE ET VOUS NE DEVEZ PAS VOUS FIER À CES FONCTIONS POUR FILTRER TOUT LE CONTENU EXPLICITE.

SANS LIMITER CE QUI PRÉCÈDE, AUCUNE DISPOSITION DE LA PRÉSENTE SECTION N'A POUR EFFET DE LIMITER LA RESPONSABILITÉ DE SPOTIFY EN CAS D'INEXÉCUTION TOTALE OU PARTIELLE OU D'EXÉCUTION INSUFFISANTE DE SES OBLIGATIONS ESSENTIELLES POUR FOURNIR LE SERVICE EN VERTU DES CONTRATS. LA PRÉSENTE SECTION S'APPLIQUE DANS LES LIMITES AUTORISÉES PAR LA LOI EN VIGUEUR.

CETTE SECTION N'AFFECTE PAS VOS DROITS LÉGAUX EN TANT QUE CONSOMMATEUR.

18 Limitation

VOUS CONVENEZ QUE VOTRE SEUL ET UNIQUE RECOURS POUR TOUT PROBLÈME OU INSATISFACTION CONCERNANT LE SERVICE SPOTIFY CONSISTE À DÉSINSTALLER LE LOGICIEL SPOTIFY ET À ARRÊTER D'UTILISER LE SERVICE SPOTIFY. VOUS CONVENEZ QUE SPOTIFY N'A AUCUNE OBLIGATION OU RESPONSABILITÉ DÉCOULANT D'APPLICATIONS TIERCES OU DU CONTENU DE CELLES-CI MISES À DISPOSITION VIA OU EN RELATION AVEC LE SERVICE SPOTIFY, ET BIEN QUE VOTRE RELATION AVEC CES APPLICATIONS TIERCES PUISSE ÊTRE RÉGIE PAR DES CONTRATS SÉPARÉS AVEC CES TIERCES PARTIES, VOTRE SEUL ET UNIQUE RECOURS, CONCERNANT SPOTIFY, POUR TOUT PROBLÈME OU INSATISFACTION AVEC DES APPLICATIONS TIERCES OU LEUR CONTENU, CONSISTE À DÉSINSTALLER OU À ARRÊTER D'UTILISER CES APPLICATIONS TIERCES.

SPOTIFY, SES DIRIGEANTS, ACTIONNAIRES, EMPLOYÉS, AGENTS, ADMINISTRATEURS, SOCIÉTÉS AFFILIÉES, SUCCESSEURS, AYANTS DROIT, FOURNISSEURS OU CONCÉDANTS DE LICENCE NE POURRONT EN AUCUN CAS ÊTRE TENUS RESPONSABLES DE :

(1) TOUTE PERTE OU TOUT DOMMAGE (Y COMPRIS TOUT DOMMAGE INDIRECT, SPÉCIFIQUE, ACCESSOIRE, PUNITIF OU EXEMPLAIRE) QUI N'EST PAS PRÉVISIBLE. LA PERTE OU LES DOMMAGES SONT PRÉVISIBLES S'IL EST ÉVIDENT QU'ILS SE PRODUIRONT OU SI, AU MOMENT OÙ LE CONTRAT A ÉTÉ CONCLU, VOUS ET NOUS SAVIONS QU'ILS POURRAIENT SE PRODUIRE ; (2) TOUTE : (A) PERTE D'USAGE ;

(B) PERTE DE DONNÉES ;

(C) PERTE D'ACTIVITÉ ;

(D) PERTE DE BÉNÉFICES ; OU

(E) DOMMAGES AUX APPAREILS, DANS LA MESURE OÙ VOUS AURIEZ PU ÉVITER DE TELS DOMMAGES EN SUIVANT NOS CONSEILS D'APPLIQUER DES MISES À JOUR AUX SERVICES OU AU CONTENU OU SI CES DOMMAGES SONT CAUSÉS PAR LE FAIT QUE VOUS N'AVEZ PAS SUIVI CORRECTEMENT LES INSTRUCTIONS D'INSTALLATION OU DE MISE EN PLACE LA CONFIGURATION SYSTÈME MINIMALE QUE NOUS RECOMMANDONS,

DANS TOUS LES CAS RÉSULTANT DE L'UTILISATION OU DE L'INCAPACITÉ D'UTILISER LE SERVICE SPOTIFY, LES APPAREILS, LES APPLICATIONS TIERCES OU LE CONTENU D'APPLICATIONS TIERCES, INDÉPENDAMMENT DE TOUTE THÉORIE LÉGALE INVOQUÉE, SANS TENIR COMPTE DU FAIT QUE SPOTIFY A ÉTÉ AVERTI DE LA POSSIBILITÉ DE TELS DOMMAGES, ET MÊME SI UN RECOURS N'ATTEINT PAS SON OBJECTIF ESSENTIEL

(3) LA RESPONSABILITÉ CUMULÉE POUR TOUTES LES RÉCLAMATIONS RELATIVES AU SERVICE SPOTIFY, APPLICATIONS TIERCES, OU CONTENU D'APPLICATIONS TIERCES NE PEUT DÉPASSER LES MONTANTS QUE VOUS AVEZ PAYÉS À SPOTIFY AU COURS DES DOUZE MOIS EN QUESTION ; OU

(4) L'INEXÉCUTION OU L'EXÉCUTION INADÉQUATE OU LE RETARD DANS L'EXÉCUTION DES OBLIGATIONS DÉCOULANT DES CONTRATS DUS PAR UN CAS DE FORCE MAJEURE OU TOUTE CAUSE QUI N'EST PAS RAISONNABLEMENT PRÉVISIBLE OU HORS DU CONTRÔLE RAISONNABLE DE SPOTIFY.

Rien dans les Contrats ne peut avoir pour effet d'exclure ou de limiter la responsabilité de Spotify en cas de fraude, déclarations erronées et frauduleuses, décès ou dommage corporel causés par sa négligence, et négligence grave, si la loi en vigueur l'exige.

LA PRÉSENTE SECTION S'APPLIQUE DANS LES LIMITES AUTORISÉES PAR LA LOI EN VIGUEUR. VOUS POUVEZ AVOIR DES DROITS EN VERTU DE LA LOI EN VIGUEUR DANS VOTRE JURIDICTION PRÉVOYANT DES RECOURS EN PLUS DE CEUX ÉNONCÉS CI-DESSUS.

 
19 Droits des tierces parties

Vous reconnaissez et convenez que les titulaires de Contenu et certains distributeurs (tels que les fournisseurs de magasins d'applications (app stores)) sont bénéficiaires des Contrats et ont le droit de vous opposer directement les Contrats. Sous réserve de ce qui est stipulé dans la présente section, les Contrats ne sont pas destinés à concéder des droits à quiconque excepté vous et Spotify, et en aucun cas les Contrats ne créent de droits bénéficiant à des tierces parties. En outre, les droits de résilier, révoquer, ou accepter toute variation, toute renonciation, ou tout règlement des Contrats ne sont pas soumis à l'accord de toute autre personne.

Si vous avez téléchargé l'application depuis l'App Store d'Apple, Inc. (« Apple ») ou si vous utilisez l'Application sur un appareil iOS, vous reconnaissez avoir lu, compris et accepté l'avis suivant concernant Apple. Ce Contrat est entre vous et Spotify uniquement, et non avec Apple, et Apple n'est pas responsable du Service ni de son contenu. Apple n'a aucune obligation, de quelque nature que ce soit, de fournir tout service de maintenance et de support concernant le Service. En cas d'incapacité du Service à respecter toute garantie applicable, vous pouvez alors notifier Apple qui vous remboursera le prix d'achat correspondant de l'Application ; et dans les limites autorisées par la loi en vigueur, Apple n'a pas d'autre obligation de garantie, quelle qu'elle soit, en ce qui concerne le Service. Apple n'est pas responsable de traiter toute réclamation de votre part ou de toute tierce partie concernant le Service ou votre possession ou utilisation du Service, y compris, sans limitation : (1) les réclamations en responsabilité produit ; (2) toute réclamation selon laquelle le Service n'est pas conforme à toute disposition légale ou réglementaire en vigueur ; et (3) les réclamations survenant aux termes de la législation sur la protection des consommateurs ou similaire. Apple n'est pas responsable de l'enquête, de la défense, du règlement, et de la renonciation à toute réclamation de tierce partie selon laquelle le Service ou votre possession et utilisation de l'Application viole les droits de propriété intellectuelle de cette tierce partie. Vous acceptez de respecter toute condition de tierce partie applicable lorsque vous utilisez le Service. Apple, et les filiales d'Apple, sont des bénéficiaires tiers de ce Contrat, et dès votre acceptation de ce Contrat, Apple aura le droit (et sera considéré avoir accepté le droit) de faire appliquer ce Contrat à votre encontre, en tant que bénéficiaire tiers de ce Contrat. Vous déclarez et garantissez par la présente que (1) vous n'êtes pas situé dans un pays soumis à un embargo du gouvernement des États-Unis, ou qui a été désigné par le gouvernement des États-Unis comme pays « soutenant le terrorisme » ; et (2) ne pas être mentionné sur toute liste du Gouvernement des États-Unis sur les parties interdites ou restreintes.

20 Intégralité du Contrat

Sous réserve de ce qui est stipulé dans la présente section, ou comme explicitement convenu par écrit entre vous et Spotify, les Contrats constituent la totalité des conditions générales convenues entre vous et Spotify et annulent et remplacent tout accord antérieur, écrit ou oral, en relation avec l'objet de ces Contrats.

Veuillez cependant noter que d'autres aspects de votre utilisation du Service Spotify peuvent être régis par des contrats supplémentaires. Cela peut comprendre, par exemple, l'accès au Service Spotify dans le cadre d'une carte-cadeau ou d'une Offre d'Essai à prix réduit, ou avec d'autres services. Lorsque vous recevrez une offre concernant ces aspects de votre utilisation, vous recevrez un autre contrat correspondant, et vous devrez peut-être accepter des conditions supplémentaires. Certaines de ces conditions supplémentaires sont mentionnées sur le site Web de Spotify. En cas de conflit irréconciliable entre toute condition supplémentaire et les présentes Conditions, les conditions supplémentaires prévaudront.

21 Divisibilité, renonciation et interprétation

Sauf stipulation contraire dans les Contrats, si une stipulation des Contrats est tenue pour invalide ou inapplicable pour quelque raison que ce soit, cette invalidité ou inapplicabilité n'affectera en aucune manière ni ne rendra invalide ou inapplicable les stipulations restantes des Contrats, et l'application de cette stipulation sera effectuée dans les limites autorisées par la loi.

Toute incapacité de Spotify ou de tout bénéficiaire tiers à appliquer les Contrats ou toute stipulation de ceux-ci ne constituera pas une renonciation de Spotify ou du bénéficiaire tiers à le faire.

Dans les présentes Conditions, les mots « inclure » et « y compris », et leurs variantes, seront réputés être suivis des mots « sans limitation ».

22 Cession

Spotify peut céder les Contrats et l'un quelconque de ses droits aux termes des Contrats, en totalité ou en partie, et Spotify peut déléguer l'une quelconque de ses obligations aux termes des Contrats. Vous ne pouvez céder les Contrats, en totalité ou en partie, ni transférer ou concéder en sous-licence vos droits aux termes des Contrats, à aucune tierce partie.

23 Indemnification

Vous convenez d'indemniser et de tenir Spotify hors de cause contre tous les dommages et intérêts, pertes et dépenses de toute nature (y compris les honoraires raisonnables d'avocat) résultant de : (1) votre violation des Contrats ou de l'un d'eux ; (2) tout Contenu utilisateur que vous publiez ou auquel vous contribuez ; (3) toute activité dans laquelle vous vous engagez sur ou par l'intermédiaire du Service Spotify ; et (4) votre violation de toute loi ou des droits d'une tierce partie.

24 Droit applicable, arbitrage obligatoire et lieu

24.1 Droit applicable / compétence

Sauf disposition contraire d'une loi obligatoire d'un État membre de l'Union européenne ou de toute autre juridiction, les Contrats (ainsi que tout litige/toute réclamation non contractuel(le) résultant de ou en relation avec ceux-ci) sont soumis aux lois de l'État ou du pays référencé ci-dessous, sans tenir compte des principes régissant le choix ou les conflits de droit.

De plus, vous et Spotify acceptez d'être soumis à la compétence des tribunaux mentionnés ci-dessous afin de résoudre tout litige, toute réclamation, ou tout désaccord en relation avec les Contrats (ainsi que tout litige/toute réclamation non contractuel(le) résultant de ou en relation avec ceux-ci). (Dans certains cas, cette compétence sera « exclusive » ce qui signifie qu'aucun tribunal d'un autre pays ne peut présider sur l'affaire ni être compétents. Dans d'autres cas, la compétence est « non exclusive », ce qui signifie que les tribunaux des autres pays peuvent également être compétents. Cela est également indiqué dans le tableau.)

PaysDroit applicableCompétence

Andorre, Australie, Autriche, Bahreïn, Belgique, République tchèque, Danemark, Égypte, Finlande, Grèce, Hongrie, Islande, Indonésie, Irlande, Israël, Italie, Japon, Jordanie, Koweït, Liban, Liechtenstein, Malaisie, Mexique, Maroc, Pays-Bas, Nouvelle-Zélande, Oman, Palestine, Pologne, Qatar, Roumanie, Arabie saoudite, Singapour, Afrique du Sud, Suède, Suisse, Taiwan, Thaïlande, Tunisie, Émirats arabes unis, VietnamSuèdeExclusif ; Tribunaux de Suède

Algérie, Bulgarie, Chypre, Estonie, France, Hong Kong, Lettonie, Lituanie, Luxembourg, Malte, Monaco, Norvège, Philippines, Portugal, Slovaquie, Espagne, TurquieDroit suédoisNon exclusif ; Tribunaux de Suède

BrésilDroit brésilienExclusif ; Tribunaux d'État et fédéraux de São Paulo, État de São Paulo, Brésil

CanadaNon applicable aux résidents du Québec : Lois de la province de l'Ontario

Résidents du Québec : Lois de la province de Québec, CanadaNon applicable aux résidents du Québec : Exclusif aux fins autres que l'exécution des jugements ; Tribunaux de l'Ontario, Canada

Résidents du Québec : Tribunaux du Québec, Canada

Argentine, Bolivie, Chili, Colombie, Costa Rica, République dominicaine, Équateur, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Pérou, UruguayÉtat de Californie, États-UnisExclusif ; Tribunaux d'État et fédéraux du comté de San Francisco, CA ou de New York, NY

Royaume-UniLois d'Angleterre et du Pays de GallesExclusif ; Tribunaux d'Angleterre et du Pays de Galles à Londres, Angleterre

24.2 RENONCIATION À UNE ACTION COLLECTIVE

LORSQUE CELA EST AUTORISÉ PAR LA LOI EN VIGUEUR, VOUS ET SPOTIFY CONVENEZ QUE CHACUN PEUT ENTAMER DES POURSUITES À L'ENCONTRE DE L'AUTRE, UNIQUEMENT EN VOTRE OU SA QUALITÉ INDIVIDUELLE ET NON EN TANT QUE PLAIGNANT OU MEMBRE D'UNE ACTION COLLECTIVE DANS TOUTE ACTION PRÉTENDUE COLLECTIVE OU REPRÉSENTATIVE. À moins que vous et Spotify n'en conveniez autrement, aucun arbitre ou juge ne peut regrouper les réclamations de plus d'une seule personne, ou présider toute autre forme de procédure en action représentative ou collective.

24.3 ARBITRAGE

Si vous vous trouvez, êtes basé, avez des bureaux ou exercez votre activité dans une juridiction dans laquelle la présente Section 24.3. est applicable, les présentes stipulations relatives à l'arbitrage vous sont applicables :

24.3.1 Résolution des litiges et arbitrage

Vous et Spotify convenez que tout litige, toute réclamation ou tout désaccord entre vous et Spotify survenant en relation ou d'une quelconque manière avec les présents Contrats ou votre relation avec Spotify en tant qu'utilisateur du Service (que ce soit contractuellement, délictuellement, en vertu de la loi, en raison d'une fraude, d'une déclaration abusive, ou de toute autre théorie du droit, et que les réclamations surviennent pendant ou après la résiliation des Contrats) sera soumis à un arbitrage individuel ayant force exécutoire. L'arbitrage est plus informel qu'un procès au tribunal. IL N'Y A PAS DE JUGE OU DE JURY DANS UN ARBITRAGE, ET LA RÉVISION PAR UN TRIBUNAL D'UNE DÉCISION D'ARBITRAGE EST LIMITÉE. La phase d'enquête est plus limitée que devant un tribunal. L'arbitre doit suivre ce contrat et peut attribuer les mêmes dommages et intérêts qu'un tribunal (y compris les honoraires d'avocat), sauf que l'arbitre ne peut accorder de mesure déclaratoire ni d'injonction en faveur d'une autre personne que les parties à l'arbitrage. Cette stipulation relative à l'arbitrage survivra à la résiliation des Contrats.

24.3.2 Exceptions

Nonobstant la clause (24.3.1) ci-dessus, vous et Spotify convenez tous deux que rien aux présentes ne sera considéré renoncer, empêcher ou autrement limiter l'un ou l'autre de nos droits, à tout moment, de (1) intenter une action individuelle dans un tribunal des petites créances américain, (2) obtenir des mesures d'application par le biais d'agences fédérales, d'État, ou locales américaines lorsque ces actions sont disponibles, (3) demander une injonction auprès d'un tribunal, ou (4) intenter un procès dans un tribunal pour traiter des réclamations de violation des droits de propriété intellectuelle.

24.3.3 Règles d'arbitrage

Vous pouvez ou nous pouvons entamer des procédures d'arbitrage. Tout arbitrage entre vous et Spotify sera définitivement réglé conformément aux Règles d'arbitrage de la Chambre de Commerce Internationale (la « CCI ») alors en vigueur (les « Règles de la CCI ») par un ou plusieurs arbitres nommés conformément aux Règles de la CCI, tel que modifié par ces Contrats, et sera administré par la Cour internationale d'arbitrage de la CCI.

Tout arbitrage se déroulera en langue anglaise et, sauf disposition contraire d'une loi impérative d'un État membre de l'Union européenne ou de toute autre juridiction, la loi applicable dans tout arbitrage sera celle de [l'État ou le pays concerné énuméré à la clause 24.1], sans égard au choix ou aux conflits de principes juridiques.

24.3.4 Délai de dépôt

Tout arbitrage doit être introduit par le dépôt d'une demande d'arbitrage dans un délai d'UN (1) AN après la date à laquelle la partie faisant valoir la réclamation prend connaissance pour la première fois ou devrait raisonnablement avoir connaissance de l'acte, de l'omission, ou du défaut donnant lieu à la réclamation ; et il n'y aura aucun droit à tout recours pour toute réclamation non déposée dans ce délai. Si la loi en vigueur interdit une période de limitation d'un an pour faire valoir les réclamations, toute réclamation doit être déposée dans la plus courte période possible autorisée par la loi en vigueur.

24.3.5 Notification ; Processus

Une partie prévoyant de demander un arbitrage doit au préalable envoyer un avis écrit du litige à l'autre partie, par courrier recommandé, ou Federal Express (signature requise), ou si nous n'avons pas d'adresse physique enregistrée pour vous, par courrier électronique (« Notification »). L'adresse de Spotify pour la Notification est : [Spotify, À l'attention de : General Counsel, 45 W. 18th Street, 7th Floor, New York, New York 10011, USA]. La Notification doit (1) décrire la nature et la base de la réclamation ou du litige ; et (2) stipuler le recours spécifique recherché (« Demande »). Nous convenons d'effectuer de bonne foi des démarches afin de résoudre directement la réclamation, mais si nous ne parvenons pas à un accord dans un délai de 30 jours après la réception de la Notification, vous ou Spotify pouvez commencer une procédure d'arbitrage. Pendant l'arbitrage, le montant de toute offre de règlement faite par vous ou Spotify ne sera pas divulgué à l'arbitre avant que l'arbitre n'ait rendu un jugement et pris une décision définitive, le cas échéant. Si notre litige est finalement résolu par le biais d'un arbitrage en votre faveur, Spotify vous paiera (1) le montant déterminé par l'arbitre, le cas échéant, (2) le dernier montant de règlement écrit offert par Spotify en règlement du litige avant la décision de l'arbitre ; ou (3) 1 000 $, quel que soit le montant le plus élevé. La confidentialité de tous les documents et informations divulgués dans le cadre de l'arbitrage sera strictement préservée par le destinataire et ceux-ci ne seront pas utilisés par le destinataire pour quelque autre fin que ce soit en dehors de l'arbitrage ou de l'application du jugement et de la décision d'arbitrage et ne seront pas divulgués excepté, en confidence, à des personnes ayant une nécessité de les connaître à ces fins, ou tel que requis par la loi en vigueur. Excepté tel que requis pour appliquer le jugement et la décision de l'arbitre, ni vous ni Spotify ne ferez d'annonce publique ou de commentaire public ou ne serez à l'origine de toute publicité concernant l'arbitrage, y compris, sans s'y limiter, le fait que les parties sont en litige, l'existence de l'arbitrage ou tout jugement ou décision de l'arbitre.

24.3.6 Modifications

Si Spotify apporte une modification ultérieure à cette stipulation relative à l'arbitrage (autre qu'une modification de l'adresse de Notification de Spotify), vous pouvez refuser cette modification en nous envoyant une notification écrite dans un délai de 30 jours suivant la modification de l'adresse de Notification de Spotify, auquel cas votre compte auprès de Spotify sera immédiatement résilié et cette stipulation relative à l'arbitrage, telle qu'en vigueur immédiatement avant les amendements que vous rejetez, survivra.

24.3.7 Applicabilité

Si la renonciation à l'action collective de la Section 24.2 s'avère inapplicable dans un arbitrage ou si l'intégralité de la présente Section 24 s'avère inapplicable, alors l'intégralité de cette Section 24.3 sera nulle et non avenue, et, dans ce cas, les parties acceptent que la compétence et le lieu exclusifs décrits dans la Section 24.1 régissent toute action résultant de ou en relation avec les Contrats.

25 Nous contacter

Si vous avez des questions concernant le Service Spotify ou les Contrats, veuillez contacter le Service client de Spotify en consultant la section À propos de notre site Web.

Merci d'avoir lu nos Conditions générales. Nous espérons que vous apprécierez Spotify !

Entité contractante : Spotify AB
Regeringsgatan 19, SE-111 53 Stockholm
Sweden
SE556703748501

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Privacy Policies #4 Spotify player

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Spotify - Terms of uses

Privacy Policies #4 Spotify player

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1. Introduction

Merci d’avoir choisi Spotify !

Chez Spotify, nous souhaitons vous offrir la meilleure expérience possible afin que vous profitiez pleinement de notre service. Pour ce faire, nous avons besoin de comprendre vos habitudes d’écoute afin de pouvoir vous offrir un service exceptionnel et personnalisé, spécialement conçu pour vous. La confidentialité et la sécurité de vos données à caractère personnel est, et restera, une priorité des plus importantes pour nous. Nous souhaitons donc vous expliquer de manière transparente comment et pourquoi nous collectons, conservons, partageons et utilisons vos données à caractère personnel. Nous vous présenterons également les outils de contrôle et de choix dont vous disposez pour déterminer quand et comment vous partagez vos données à caractère personnel.

Tel est notre objectif, et la présente Politique de confidentialité (« la Politique ») précisera notre propos ci-après.

2. À propos de cette Politique

La présente Politique énonce des informations essentielles relatives à l’utilisation de vos données à caractère personnel par Spotify AB. Elle s’applique à l’ensemble des services Spotify et aux services associés (appelés le « Service Spotify »). Les conditions régissant votre utilisation du Service Spotify sont énoncées dans nos Conditions Générales d’Utilisation (les « Conditions Générales d’Utilisation »).

De temps en temps, nous développons et proposons de nouveaux services ou des services supplémentaires. Si l’introduction de ces nouveaux services ou services supplémentaires entraîne une modification matérielle de la façon dont nous collectons et traitons vos données à caractère personnel, nous vous fournirons de plus amples informations ou des conditions ou politiques complémentaires. Sauf indication contraire, lorsque nous vous proposons des nouveaux services ou des services supplémentaires, ceux-ci seront soumis à la présente Politique.

Le but de la présente Politique est de :

  1. S’assurer que vous comprenez quelles données à caractère personnel nous collectons vous concernant, dans quel but nous les collectons et les utilisons, et avec qui nous les partageons ;

  2. Préciser la façon dont nous utilisons les données à caractère personnel que vous nous partagez afin de vous offrir une expérience optimale lors de votre utilisation du Service Spotify ; et

  3. Expliquer vos droits et choix relatifs aux données à caractère personnel que nous collectons et traitons vous concernant, et vous expliquer comment nous protégerons votre vie privée.

Nous espérons que la présente Politique vous aidera à comprendre nos engagements en faveur de la protection de votre vie privée. Pour plus d’informations sur les termes utilisés dans la présente Politique, visitez notre Centre de confidentialité sur spotify.com. Pour nous contacter en cas de questions ou de problèmes, consultez l’Article 13 « Nous contacter » ci-dessous. Si vous n’êtes pas d’accord avec le contenu de la présente Politique, libre à vous d'utiliser le Service Spotify ou non.

3. Vos droits et préférences : Vous donner le choix et le contrôle

Le Règlement Général sur la Protection des Données ou « RGPD », accorde aux personnes certains droits à l'égard de leurs données à caractère personnel. En conséquence, nous sommes heureux de proposer la transparence et des contrôles d’accès afin d’aider les utilisateurs à bénéficier de ces droits. Sauf limitations imposées par la législation applicable et sous réserve d'applicabilité, les droits suivants sont accordés aux personnes :

  • Droit d’accès : le droit d’être informé et d'obtenir l’accès aux données à caractère personnel que nous traitons vous concernant ;

  • Droit de rectification : le droit d'obtenir que nous rectifions ou mettons à jour vos données à caractère personnel lorsqu’elles sont inexactes ou incomplètes ;;

  • Droit à l’effacement : le droit d'obtenir que nous effacions vos données à caractère personnel ;

  • Droit à la limitation du traitement : le droit d'obtenir que nous cessions temporairement ou définitivement le traitement de tout ou partie de vos données à caractère personnel ;;

  • Droit d'opposition :-

    • le droit de vous opposer à tout moment au traitement de vos données à caractère personnel pour des raisons tenant à votre situation particulière ;;

    • le droit de vous opposer au traitement de vos données à caractère personnel à des fins de marketing;

  • Droit à la portabilité des données : le droit de demander une copie de vos données à caractère personnel au format électronique et le droit de transmettre ces données à caractère personnel en vue d'une utilisation par un service tiers ; et

  • Droit de vous opposer à la prise de décision automatisée : le droit de ne pas faire l'objet d'une décision fondée exclusivement sur un traitement automatisé, y compris le profilage, produisant des effets juridiques vous concernant ou vous affectant de manière significative de façon similaire.

 

Afin de vous permettre d’en savoir plus sur ces droits, de les exercer facilement et d’enregistrer vos préférences en matière d’utilisation de vos données à caractère personnel par Spotify, nous vous proposons les ressources suivantes :

  • Paramètres de confidentialité (accessible via votre compte) : vous permet d’exercer des choix concernant le traitement de certaines données à caractère personnel et une fonction automatisée « Télécharger vos données » pour télécharger des informations de base sur votre compte ou votre utilisation de celui-ci.

  • Centre de confidentialité : fournit un emplacement central et pratique où vous pouvez trouver plus d’informations sur l’utilisation de vos données à caractère personnel par Spotify ainsi que sur vos droits à leur égard et comment exercer ces droits.

  • Paramètres de notification (accessible via votre compte) : vous permet de choisir les communications marketing que vous recevez de Spotify. Vous pouvez activer ou désactiver ces paramètres afin de vous abonner ou de vous désabonner de la réception de différents types de notifications par courrier électronique et par message push. Les messages électroniques de marketing que vous recevez de la part de Spotify contiennent une mécanisme de “opt-out” dans le message lui-même (c’est-à-dire un lien de désabonnement aux courriers électroniques envoyés). En cliquant sur le lien dans un courrier électronique, vous ne recevrez pas d’autres messages de cette catégorie (par exemple, Actualité des artistes). Vous pouvez utiliser la page Paramètres de Notification pour faire des choix sur toutes les catégories de courriers électroniques et de communications marketing push.

  • Politique en matière de cookies : fournit davantage d’informations sur la façon dont nous utilisons les cookies, y compris pour la publicité ciblée. Vous y trouverez également des informations sur la façon dont vous pouvez gérer vos préférences en matière de cookies et vous désabonner de certains types de suivi ; et

  • Ressources d’assistance à la clientèle : plusieurs pages de notre site d’assistance à la clientèle fournissent des conseils supplémentaires en matière de protection des données. L’article sur les Droits à l’égard des Données et les Paramètres de Confidentialité est une source d’information clé qui répond aux « questions fréquemment posées » sur les traitements des données à caractère personnel dans le cadre du Service Spotify.

Si vous avez des questions sur le respect de votre vie privée, vos droits ou la façon de les exercer, contactez notre Délégué à la Protection des Données en utilisant le formulaire « Nous contacter » dans le Centre de confidentialité. Si vous avez des inquiétudes concernant le traitement de vos données à caractère personnel, nous espérons que vous continuerez à œuvrer avec nous pour les résoudre. Cependant, vous pouvez également contacter et introduire une réclamation auprès de l’autorité suédoise chargée de la protection des données (« Datainspektionen ») ou de votre autorité locale de protection des données.

4. Les données à caractère personnel que nous collectons auprès de vous

Nous avons indiqué dans les tableaux ci-dessous les catégories de données à caractère personnel que nous collectons et utilisons à votre sujet et la façon dont nous les collectons :

Le tableau ci-dessous décrit les données à caractère personnel collectées lors de votre inscription au Service Spotify :

Catégories de données à caractère personnelDescription de la catégorie

Données de l’UtilisateurCe sont les données à caractère personnel que vous avez fournies ou que nous avons collectées pour vous permettre de vous inscrire et d’utiliser le Service Spotify. Selon l’abonnement au Service Spotify auquel vous souscrivez, elles peuvent inclure votre nom d’utilisateur, votre adresse électronique, votre numéro de téléphone, votre date de naissance, votre sexe, votre adresse postale et votre pays.

Certaines données à caractère personnel demandées seront nécessaires à la création de votre compte. Vous avez la possibilité de nous fournir des données à caractère personnel supplémentaires afin de personnaliser davantage votre compte.

Les données à caractère personnel exactes que nous collectons dépendent de l’abonnement au Service Spotify auquel vous souscrivez, comment vous créez un compte et si vous utilisez ou non un service tiers (comme Facebook) pour vous inscrire et utiliser le Service Spotify. Si vous utilisez un service tiers pour créer un compte, nous recevrons des données à caractère personnel via ce service tiers, mais uniquement si vous avez consenti à ce que le service tiers partage vos données à caractère personnel avec nous. Veuillez noter que les abonnements disponibles et les options d’inscription peuvent différer d’un pays à l’autre.

Le tableau ci-dessous décrit les données à caractère personnel collectées lors de votre utilisation du Service Spotify :

Catégories de données à caractère personnelDescription de la catégorie

Données d’UtilisationIl s’agit des données à caractère personnel collectées à votre sujet lorsque vous accédez et/ou utilisez le Service Spotify. Elles peuvent inclure :
 

  • des informations sur votre abonnement au Service Spotify.

  • Des informations sur vos interactions avec le Service Spotify, telles que vos recherches (y compris la date et l’heure de chaque recherche effectuée), les titres que vous avez écoutés, les playlists que vous avez créées, votre bibliothèque, votre historique de navigation et vos interactions avec le Service Spotify, le contenu et les autres utilisateurs de Spotify. Elles peuvent également inclure des détails concernant votre utilisation d’applications tierces en relation avec le Service Spotify.

  • Les conclusions tirées de vos intérêts et préférences en fonction de votre utilisation du Service Spotify.

  • Le Contenu Utilisateur (tel que défini dans les Conditions Générales d’Utilisation) que vous publiez sur Spotify, tel que vos photos, les playlists et vos interactions avec l’équipe du Service Client Spotify. Veuillez noter que nous n’accéderons à votre appareil photo ou à vos photos à partir de votre appareil que si vous nous en donnez l’autorisation et que nous n’accéderons qu’aux images que vous choisissez spécifiquement de partager avec nous et aux métadonnées relatives à ces images, telles que le type de fichier et la taille de l’image. Nous ne scannerons ni n’importerons jamais votre photothèque ou pellicule.

  • Des données techniques, pouvant inclure :

    • des informations sur les URL ;

    • les identifiants en ligne, y compris les données des cookies et les adresses IP ;

    • les informations sur les types d’appareils que vous utilisez tels que les ID d’appareils uniques, le type de connexion au réseau (par exemple Wi-Fi, 3G, LTE, Bluetooth) et le fournisseur, les performances du réseau et des appareils, le type de navigateur, la langue, les informations permettant la gestion des droits numériques, le système d’exploitation et la version de l’application Spotify ;

    • les attributs des appareils de votre réseau wifi qui permettent de se connecter au Service Spotify (comme les haut-parleurs) ;

    • votre emplacement non-précis, qui peut être dérivé ou déduit de certaines données techniques (par exemple, votre adresse IP, le réglage de la langue de votre appareil ou la devise de paiement), pour respecter les exigences géographiques de nos contrats de licence et vous fournir un contenu et de la publicité personnalisés ; et

    • les données du capteur mobile générées par les mouvements ou l’orientation (par exemple un accéléromètre ou un gyroscope) requises pour vous proposer des fonctionnalités spécifiques du Service Spotify.

Données de Vérification de l’AbonnementPour les utilisateurs de certains abonnements comme l’Abonnement Spotify Famille et l'Abonnement Duo Premium, nous pouvons utiliser une application de cartographie tierce (telle que Google Maps) et/ou le service de localisation de votre appareil pour vous aider à vérifier votre adresse. Ces données sont collectées dans le seul but de vérifier l’admissibilité à l’Abonnement Spotify Famille et l'Abonnement Duo Premium et ne sont pas utilisées à des fins publicitaires ou autres.

Le tableau ci-dessous décrit les données à caractère personnel que vous choisissez de nous fournir et qui nous permettent de vous fournir des fonctionnalités et options supplémentaires.

Catégories de données à caractère personnelDescription de la catégorie

Données VocalesSi des fonctions vocales sont disponibles sur votre marché, nous collectons vos données vocales avec votre permission afin de vous fournir des fonctionnalités et des options supplémentaires, telles que l’interaction avec le Service Spotify par la voix. Pour plus d’informations, consultez notre Politique de Commande Vocale.

Données de Paiement et d’AchatNous pouvons collecter certaines données à caractère personnel si vous souscrivez un Essai ou en cas d’achat d’Abonnements Payants (tels que définis dans les Conditions Générales d’Utilisation) ou si vous effectuez d’autres achats via le Service Spotify. Les données à caractère personnel exactes collectées pourront varier en fonction du mode de paiement (par exemple paiement direct via votre opérateur de téléphonie mobile ou sur facture), mais contiendront des informations telles que :

  • votre nom ;

  • votre date de naissance ;

  • le type de carte de crédit ou de débit, sa date d’expiration et certains chiffres du numéro de votre carte ;

  • votre code postal ;

  • votre numéro de téléphone mobile ; et

  • le détail de votre achat et l’historique détaillé de vos transactions.

 

Données relatives aux Concours, Sondages et Tirages au sortLorsque vous remplissez un formulaire, répondez à un sondage ou à un questionnaire, ou participez à un concours, nous collectons les données à caractère personnel que vous fournissez.

Le tableau ci-dessous décrit les données à caractère personnel collectées auprès de tierces parties

Nous collectons des données à caractère personnel vous concernant auprès de divers tierces parties. Ces sources tierces varient au fil du temps et comprennent les parties suivantes :

Catégories de sources tiercesDescription de la catégorie

Partenaires d’AuthentificationSi vous vous inscrivez ou vous connectez à nos services en utilisant des informations d’identification de tiers (par exemple Facebook), nous importerons vos informations de ces tierces parties pour vous aider à créer votre compte chez nous.

Partenaires de service techniqueNous travaillons avec des partenaires de service technique qui nous fournissent certaines données, telles que la cartographie des adresses IP avec des données de localisation non-précises (par exemple, ville, état), pour nous permettre de vous fournir le Service Spotify, son contenu et ses fonctionnalités.

Partenaires de paiementSi vous choisissez de payer un service ou une fonctionnalité sur facture, nous pouvons recevoir des données de nos partenaires de paiement afin de vous envoyer des factures, traiter votre paiement et vous fournir ce que vous avez acheté.

Annonceurs et autres partenaires publicitairesNous pouvons obtenir certaines données vous concernant, telles que l’identifiant de cookie, l’identifiant d’appareil mobile ou l’adresse électronique, et des conclusions concernant vos intérêts et préférences auprès de certains annonceurs et partenaires publicitaires qui nous permettent de diffuser des annonces plus pertinentes et de mesurer leur efficacité.

5. À quelles fins utilisons-nous vos données à caractère personnel ?

Lorsque vous utilisez ou interagissez avec le Service Spotify, nous utilisons différentes technologies pour traiter les données à caractère personnel que nous collectons sur vous pour diverses raisons. Nous avons indiqué dans le tableau ci-dessous les raisons pour lesquelles nous traitons vos données à caractère personnel, les bases juridiques associées sur lesquelles nous nous fondons pour traiter légalement vos données à caractère personnel et les catégories de données à caractère personnel (identifiées dans l’Article 4 « Les données à caractère personnel que nous collectons auprès de vous ») utilisées à ces fins :

Description de la raison pour laquelle Spotify traite vos données à caractère personnel (« Finalité du traitement »)Base juridique du traitementCatégories de données à caractère personnel traitées par Spotify pour la finalité du traitement

Vous fournir et personnaliser le Service Spotify.

  • Exécution d’un contrat

  • Intérêts légitimes

  • Consentement

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données de Paiement et d’Achat

  • Données de Vérification de l’Abonnement

  • Données Vocales

Comprendre, diagnostiquer, trouver des solutions et résoudre les problèmes avec le Service Spotify.

  • Exécution d’un contrat

  • Intérêts légitimes

  • Données de l’Utilisateur

  • Données d’Utilisation

Évaluer et développer de nouvelles fonctionnalités, technologies et améliorations du Service Spotify.

  • Intérêts légitimes

  • Consentement

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données Vocales

À des fins marketing, promotionnelles et publicitaires.

  • Intérêts légitimes

  • Consentement

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données Vocales

Se conformer aux obligations légales et aux demandes des autorités d’application de la loi.

  • Respect d’obligations légales

  • Intérêts légitimes

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données de Paiement et d’Achat

  • Données de Vérification de l’Abonnement

  • Données Vocales

  • Données relatives aux Concours, Sondages et Tirages au sort

Satisfaire aux obligations contractuelles avec des tiers, par exemple en vertu d’accords de licence, et prendre les mesures qui s’imposent en cas de violation de la propriété intellectuelle ou de contenu inapproprié.

  • Intérêts légitimes

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données de Paiement et d’Achat

Constater, exercer ou défendre un droit en justice.

  • Intérêts légitimes

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données de Paiement et d’Achat

  • Données de Vérification de l’Abonnement

  • Données Vocales

  • Données relatives aux Concours, Sondages et Tirages au sort

Effectuer la planification, la production de rapports et la prévision des activités.

  • Intérêts légitimes

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données de Paiement et d’Achat

Traiter votre paiement.

  • Exécution d’un contrat

  • Respect d’obligations légales

  • Données de l’Utilisateur

  • Données de Paiement et d’Achat

Détecter les fraudes, y compris les paiements frauduleux et l’utilisation frauduleuse du Service Spotify.

  • Exécution d’un contrat

  • Respect d’obligations légales

  • Intérêts légitimes

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données de Paiement et d’Achat

  • Données de Vérification de l’Abonnement

Effectuer des études, organiser des concours, des sondages et des tirages au sort.

  • Exécution d’un contrat

  • Intérêts légitimes

  • Consentement

  • Données de l’Utilisateur

  • Données d’Utilisation

  • Données relatives aux Concours, Sondages et Tirages au sort

Si vous souhaitez de plus amples informations concernant le critère de mise en balance que Spotify a mis en place pour justifier qu'il se fonde sur son intérêt légitime en vertu du RGPD pour procéder aux traitements concernés, consultez l’Article 13 « Nous contacter » pour obtenir nos coordonnées.

6. Partage de vos données à caractère personnel

Nous avons défini des catégories de destinataires pour les données à caractère personnel collectées ou générées par votre utilisation du Service Spotify.

Informations accessibles au public

Les données à caractère personnel suivantes seront toujours accessibles publiquement sur le Service Spotify : votre nom et/ou nom d’utilisateur, votre photo de profil, qui vous suivez et qui vous suit sur le Service Spotify, les artistes que vous avez écoutés récemment et vos playlists publiques.

Données à caractère personnel que vous pouvez choisir de partager

Les données à caractère personnel suivantes ne seront partagées avec les catégories de destinataires décrites dans le tableau ci-dessous que si :

  • vous choisissez d’utiliser une fonctionnalité spécifique du Service Spotify dans laquelle le partage de données à caractère personnel particulières est nécessaire à sa bonne utilisation ; ou

  • vous nous autorisez à partager les données à caractère personnel, par exemple en sélectionnant le paramètre approprié dans le Service Spotify ou en autorisant Spotify par le biais d’un formulaire de consentement.

Catégories de destinatairesRaison du partage

Applications et appareils tiers que vous connectez à votre compte SpotifySi vous connectez votre compte Spotify à une application et/ou un ou plusieurs appareil(s) tiers, par exemple des réseaux sociaux, des plateformes ou services audio, télévisées ou automobiles, Spotify partage des données techniques avec l’opérateur de cette application et/ou de cet appareil tiers afin de connecter votre compte Spotify et/ou de faciliter la lecture du Service Spotify. En ce qui concerne certains tiers qui peuvent demander ou exiger que nous partagions vos informations avec eux, votre autorisation sera demandée avant que nous fournissions vos informations à ces tierces parties.

Communauté d’assistanceLorsque vous vous inscrivez à un Compte d’Assistance Spotify sur la Communauté d’Assistance de Spotify, nous vous demanderons d'y créer un nom d’utilisateur spécifique. Celui-ci sera affiché publiquement et sera visible par toute personne accédant à la Communauté d’Assistance de Spotify, tout comme les questions ou commentaires que vous publiez.

Vos abonnés SpotifyIl peut arriver que vous souhaitiez communiquer certaines données d’utilisation du Service Spotify avec d’autres utilisateurs de Spotify, appelés « Vos abonnés Spotify ». Par exemple, vous avez la possibilité de créer des playlists privées ou publiques. Si vous partagez vos playlists privées avec d’autres utilisateurs, sachez que leurs destinataires peuvent les partager avec d’autres personnes.

Artistes et labelsVous pouvez nous demander de partager des données à caractère personnel (comme votre adresse électronique) avec des artistes, des labels ou d’autres partenaires souhaitant vous envoyer directement des actualités ou des offres promotionnelles. Vous aurez toujours la possibilité de changer d’avis et de retirer votre consentement à tout moment.

Pour en savoir plus sur la gestion des notifications, les informations accessibles au public et ce que vous partagez avec d’autres utilisateurs, consultez l’Article 3 « Vos droits et préférences : Vous donner le choix et le contrôle » de la présente Politique et le Centre de confidentialité].

Informations que nous pouvons partager

Catégories de destinatairesRaison du partage

Prestataires de servicesNous collaborons avec des prestataires de services qui travaillent en notre nom et qui peuvent avoir besoin d’accéder à certaines de vos données à caractère personnel afin de nous fournir leurs services. Ce sont notamment les sociétés que nous avons engagées pour fournir un service d’assistance à la clientèle, exploiter l’infrastructure technique dont nous avons besoin pour fournir le Service Spotify, aider à protéger et sécuriser nos systèmes et services, et aider à commercialiser les produits et services de Spotify ainsi que les produits, services, événements et promotions des partenaires dans lesquels Spotify est impliquée.

Organismes de paiementNous partagerons vos données à caractère personnel avec nos organismes de paiement si nécessaire afin de leur permettre de traiter vos paiements et à des fins de lutte contre la fraude.

Partenaires publicitairesNous travaillons avec des partenaires publicitaires afin de personnaliser le contenu publicitaire que vous pouvez recevoir sur le Service Spotify. Ces partenaires nous aident à vous proposer des publicités et des messages promotionnels plus pertinents, qui peuvent inclure de la publicité basée sur les intérêts (également appelée publicité comportementale en ligne), de la publicité contextuelle et de la publicité générique sur le Service Spotify. Nous et nos partenaires publicitaires pouvons traiter certaines données à caractère personnel pour aider Spotify à comprendre vos centres d’intérêt ou vos préférences afin de vous proposer des publicités plus pertinentes pour vous.

Partenaires SpotifyEn fonction du type d'inscription au Service Spotify choisi (par exemple par l’intermédiaire d’un service tiers ou d’un prestataire de services mobiles), nous partageons votre nom d’utilisateur Spotify et diverses autres Données de l’Utilisateur nécessaires pour activer votre compte. Nous pouvons également partager, avec cette tierce partie, des données à caractère personnel concernant votre utilisation du Service Spotify, notamment dans quelle mesure vous avez utilisé l’offre, activé un compte Spotify, ou activement utilisé le Service Spotify. Nous sommes également susceptibles de partager vos données à caractère personnel sous une forme pseudonymisée avec nos partenaires de l’industrie de la musique pour les aider à comprendre de quelle manière le contenu auquel ils nous donnent accès est utilisé et pour vous permettre d’écouter le contenu en streaming via le Service Spotify.

Chercheurs universitairesNous partagerons vos données à caractère personnel dans le cadre d'activités telles que des analyses statistiques et des études universitaires, mais seulement sous une forme pseudonymisée.

Autres sociétés du groupe SpotifyNous partageons vos données à caractère personnel avec d’autres sociétés du groupe Spotify dans le cadre de nos activités quotidiennes et pour nous permettre d’entretenir et de vous fournir le Service Spotify.

Autorités chargées de la protection des données et de l’application de la loiNous partageons vos données à caractère personnel lorsque nous estimons de bonne foi que leur divulgation est nécessaire à la satisfaction des obligations légales en vertu de la loi applicable ou pour répondre à une procédure judiciaire valide, telle qu’un mandat de perquisition, une ordonnance du tribunal ou une citation à comparaître. Nous partageons également vos données à caractère personnel lorsque nous estimons de bonne foi que leur divulgation est nécessaire à la poursuite de notre propre intérêt légitime ou à celui d’un tiers concernant la sécurité nationale, l’application de la loi, un litige, les enquêtes criminelles, la protection de la sécurité d’une personne ou pour empêcher la mort ou tout préjudice corporel imminent, si nous jugeons que cet intérêt prévaut sur vos intérêts ou libertés et droits fondamentaux requérant la protection de vos données à caractère personnel.

Acheteurs de notre entrepriseNous partagerons vos données à caractère personnel si nous vendons ou négocions pour vendre notre entreprise à un acheteur ou un acheteur potentiel. Dans ce cas, Spotify continuera d’assurer la confidentialité de vos données à caractère personnel et vous notifiera de tout transfert de vos données à caractère personnel à l’acheteur ou de toute application de nouvelles politiques de confidentialité.

7. Conservation et suppression des données

Nous conservons vos données à caractère personnel uniquement aussi longtemps que cela est nécessaire pour vous fournir le Service Spotify et à des fins légitimes et commerciales essentielles, telles que le maintien de l’exécution du Service Spotify, la prise de décisions commerciales basées sur les données concernant de nouvelles fonctionnalités et offres, la satisfaction de nos obligations légales et la résolution des différends. Nous conservons certaines de vos données à caractère personnel tant que vous êtes un utilisateur du Service Spotify. Par exemple, nous conservons vos playlists, votre bibliothèque de titres et les informations liées à votre compte.

Si vous en faites la demande, nous supprimerons ou rendrons anonymes vos données à caractère personnel afin que vous ne puissiez plus être identifié(e), à moins que la loi ne nous autorise ou ne nous contraigne à conserver certaines données à caractère personnel, notamment dans les situations suivantes :

  • S’il existe un problème non résolu concernant votre compte, comme un impayé ou une réclamation ou un litige non résolu, nous conserverons les données à caractère personnel nécessaires jusqu’à ce que celui-ci soit résolu ;

  • Si nous sommes tenus de conserver les données à caractère personnel du fait d’obligations légales, fiscales, d’audit et de comptabilité, nous conserverons les données à caractère personnel nécessaires pendant la période exigée par la loi applicable ; et/ou

  • Si ces données sont nécessaires à la poursuite de nos intérêts commerciaux légitimes, tels que la prévention des fraudes ou la sécurité de nos utilisateurs.

8. Transferts vers d’autres pays

Spotify partage vos données à caractère personnel avec d’autres sociétés du groupe Spotify à travers le monde afin de mener les activités détaillées dans la présente Politique. Spotify peut également sous-traiter le traitement ou partager vos données à caractère personnel avec des tiers, situés dans un pays autre que le vôtre. Vos données à caractère personnel peuvent donc être soumises à des lois relatives à la vie privée différentes de celles qui sont en vigueur dans votre pays de résidence.

Les données à caractère personnel collectées dans l’Union européenne et en Suisse peuvent, par exemple, être transférées et traitées par des tiers situés dans un pays en dehors de l’Union européenne et de la Suisse. Dans ce cas, Spotify s’assurera que leur transfert intervient conformément à la législation applicable et, en particulier, que des dispositions contractuelles, techniques et organisationnelles appropriées sont mises en place, comme les Clauses contractuelles types approuvées par la Commission Européenne.

Pour en savoir plus sur les mesures de sécurité que nous utilisons pour protéger vos données à caractère personnel, consultez l’Article 10 « Sécurité des données à caractère personnel » de la présente Politique.

9. Liens

Nous pouvons afficher des publicités de tiers et d’autres contenus redirigeant vers des sites Web tiers. Nous ne pouvons pas contrôler ou être tenus responsables du contenu et des pratiques de confidentialité des parties tierces. Si vous cliquez sur une publicité ou un lien de tiers, vous quitterez le Service Spotify et toutes les données à caractère personnel fournies ensuite ne seront pas couvertes par la présente Politique. Veuillez lire les politiques de confidentialité de ces parties tierces pour savoir de quelle manière elles collectent et traitent vos données à caractère personnel.

10. Sécurité de vos données à caractère personnel

Nous nous engageons à protéger les données à caractère personnel de nos utilisateurs. Nous mettons en œuvre des mesures techniques et organisationnelles appropriées afin de les protéger. Cependant, veuillez noter qu’aucun système n’est totalement sûr. Nous avons mis en place diverses politiques, y compris des politiques de pseudonymisation, de chiffrement, d’accès et de conservation visant à empêcher tout accès non autorisé et toute conservation inutile des données à caractère personnel dans nos systèmes.

Votre mot de passe protège votre compte utilisateur, nous vous encourageons donc à utiliser un mot de passe sûr et propre à votre compte Spotify, à ne jamais partager votre mot de passe avec quiconque, à limiter l’accès à votre ordinateur et votre navigateur et à vous déconnecter après avoir utilisé le Service Spotify.

11. Enfants

À l’exception de Spotify Kids, une application Spotify distincte disponible sur certains marchés, le Service Spotify ne s’adresse pas aux enfants de moins de 13 ans. Le Service Spotify n’est pas non plus proposé aux enfants dont l’âge rend illégal tout traitement de leurs données à caractère personnel ou requiert un consentement parental pour le traitement de leurs données à caractère personnel dans le cadre du RGPD ou d’autres lois locales.

Nous ne collectons pas sciemment de données à caractère personnel se rapportant à des enfants de moins de 13 ans ou dont l’âge est inférieur à la limite applicable (la « Limite d’âge »). Si votre âge est inférieur à la Limite d’âge, veuillez ne pas utiliser le Service Spotify et ne nous fournir aucune donnée à caractère personnel.

Si vous êtes parent d’un enfant dont l'âge est inférieur à Limite d’âge et si vous vous apercevez que votre enfant a fourni des données à caractère personnel à Spotify, contactez-nous en utilisant le formulaire « Nous contacter » du Centre de confidentialité et vous pouvez exercer vos droits décrits dans l’Article 3 « Vos droits et préférences : Vous donner le choix et le contrôle » de la présente Politique.

Si nous apprenons que nous avons collecté les données à caractère personnel d’un enfant de moins de 13 ans, nous prendrons les mesures raisonnables pour supprimer ces données à caractère personnel. Nous pourrions alors être dans l’obligation de supprimer le compte Spotify de cet enfant.

12. Modifications de la présente Politique

Nous pouvons être amenés à apporter des modifications à la présente Politique.

Si nous apportons des modifications importantes à la présente Politique, nous vous en informerons par le biais de notifications adaptées, par exemple, en affichant une mention dans le Service Spotify ou en vous envoyant un courrier électronique et/ou une notification via votre appareil. Nous sommes susceptibles de vous aviser de ces modifications à l’avance.

Assurez-vous de lire attentivement ces mentions.

Si vous souhaitez en savoir plus sur la présente Politique et sur l’utilisation de vos données à caractère personnel par Spotify, visitez le Centre de confidentialité sur spotify.com.

13. Nous contacter

Merci d’avoir lu notre Politique. Si vous avez des questions sur la présente Politique, veuillez contacter notre Délégué à la Protection des Données en utilisant le formulaire « Nous contacter » dans le Centre de confidentialité, en nous envoyant un courrier électronique à l’adresse privacy@spotify.com ou en nous écrivant à l’adresse suivante :

Spotify AB
Regeringsgatan 19
111 53 Stockholm
Sweden

Spotify AB est le responsable du traitement en ce qui concerne les données à caractère personnel traitées dans le cadre de la présente Politique

Nous espérons que vous appréciez Spotify !

© Spotify AB.

Spotify - Privacy policies
terms of uses and privacy policies of third party apps #1 #2 #3

Terms of uses and

privacy policies

of third party apps #3/#4/#5

PRIVACY PUBLICATIONS POLICIES

​

 

​

Published Date: October 19, 2020

The current version is available at: https://yandex.ru/legal/confidential .

1. What This Privacy Policy Governs

This privacy policy (hereinafter referred to as the Policy) applies to all information, including personal data in the understanding of applicable law (hereinafter referred to as the Personal Information), which YANDEX LLC and / or its affiliates, including those belonging to the same group with YANDEX LLC (hereinafter referred to as “Yandex”) may receive information about you in the course of your use of any Yandex sites, programs, products and / or services (hereinafter referred to as “ Services ”), information about which you can find on yandex sites . ru , yandex.com , yandex.ua , yandex.by , yandex.kz , yandex.com.tr , yandex.co.iland other sites owned by Yandex (hereinafter referred to as the “Sites”), as well as in the course of execution by Yandex / its affiliates of any agreements and contracts entered into with you in connection with your use of the Services. Yandex may also receive Personal Information from its partners (hereinafter referred to as “Partners”), sites, programs, products or services of which you use (for example, from Yandex advertisers or taxi services). In such cases, the transfer of Personal Information is possible only in cases established by applicable law and is carried out on the basis of special agreements between Yandex and each of the Partners.

Please note that the use of any of the Sites and / or Services may be subject to additional terms that may make changes and / or additions to this Policy, and / or have special terms in relation to personal information posted in the relevant sections of the documents for such Sites. / or Services.

2. Who processes the information

To ensure your use of the Sites and Services, your Personal information is collected and used by Yandex, including the limited liability company YANDEX, a legal entity created under the laws of the Russian Federation and registered at: 119021, Russia, Moscow, st. Lev Tolstoy, 16 (YANDEX LLC), or its affiliate providing the corresponding Service in other jurisdictions. You can familiarize yourself with information about which person provides this or that Service in the terms of use of the respective Service.

For users located in the European Economic Area (EEA) or Switzerland, Yandex is represented in the EEA and Switzerland by Yandex Oy, a legal entity created under Finnish law, registered at Moreenikatu 6, 04600 Mäntsälä, Finland (Moreenikatu 6, 04600 Mäntsälä, Suomi).

For users located in Israel, Yandex is represented on the territory by Yandex.Go Israel Ltd, a legal entity created under the laws of Israel, registered at 148 Menachem Begin St., Tel Aviv, Israel 6492104.

3. What is the purpose of this Policy

Protecting your Personal Information and your privacy is extremely important to Yandex. Therefore, when you use the Sites and Services, Yandex protects and processes your Personal Information in strict accordance with applicable law.

In keeping with our responsibility to protect your Personal Information, in this Policy, we would like to most transparently inform you about the following points:

(a) why and how Yandex collects and uses (“processes”) your Personal Information when you use the Sites and / or Services;

(b) what is the role and responsibilities of Yandex as a legal entity deciding why and how to process your Personal Information;

(c) what tools you can use to reduce the amount of Personal Information about you collected by Yandex;

(d) what are your rights as part of the processing of Personal Information.

4. What Personal Information Yandex collects about you

Personal information collected during the operation of the Sites and / or the provision of the Services may differ depending on whether you use your account to access the Sites and / or Services. In cases where you log into your account, Personal information collected about you by Yandex during your use of the Sites and Services may be correlated and linked to other Personal Information collected by Yandex as part of your use of your account (for example, information about your identity, contact information, age and gender, if provided to Yandex). Yandex does not verify the Personal Information you provide, except as provided for by the user agreement or the terms of use of individual services, and cannot judge its authenticity, as well as whether whether you have sufficient legal capacity to provide your Personal Information. Nevertheless, Yandex assumes that you provide reliable and sufficient Personal Information and that you update it in a timely manner.

Yandex may collect the following categories of Personal Information about you when you use the Sites and Services:

(i) Personal information provided by you when registering (creating an account), such as your name, phone number, address and age;

(ii) electronic data (HTTP headers, IP address, cookies, web beacons / pixel tags, browser ID data, hardware and software information, wi-fi network data);

(iii) the date and time of access to the Sites and / or Services;

(iv) information about your activity while using the Sites and / or Services (for example, the history of search queries, data on purchases in the Services, data on visited organizations, likes and preferences, email addresses of those with whom you are in correspondence, telephone books, information about interaction with other users, as well as files and content stored in Yandex systems);

(v) geolocation information;

(vi) other information about you necessary for processing in accordance with the terms governing the use of specific Yandex Sites or Services;

(vii) information about you that we receive from our Partners in accordance with the terms of the agreements entered into between you and the relevant Partner and agreements entered into between Yandex and the Partner.

Yandex also uses cookies and web beacons (including pixel tags) to collect Personal Information and associate such personal information with your device and web browser (see section 11 of this Policy).

Yandex does not collect purposefully sensitive personal information (such as race, political opinion, health information, and biometric data), except as provided for in the user agreements of individual Services. However, you can provide them to Yandex yourself, in which case Yandex will process them as part of the provision of the Services to you (for example, if you enter search queries related to your health). In doing so, you should take into account that Yandex cannot request your consent to such processing, since it is not aware in advance of the potentially sensitive nature of Personal Information that you may provide to Yandex.

Yandex does not collect data for the purpose of compiling a "portrait" of a user to the extent that this may significantly affect your rights and freedoms in accordance with applicable law.

5. What is the legal basis and purpose of processing your Personal Information

Yandex has no right to process your Personal Information without sufficient legal grounds. Therefore, Yandex processes your Personal Information only if:

(i) processing is necessary to fulfill Yandex's contractual obligations to you, including ensuring the operation of the Sites and Services (for example, providing you with search results for your search queries);

(ii) the processing is necessary to comply with statutory obligations;

(iii) when provided by applicable law, processing is necessary to ensure Yandex's legitimate interests in the event that such processing does not materially affect your interests, your fundamental rights and freedoms. Please note that when processing your personal information on this basis, Yandex will always strive to maintain a balance between its legitimate interests and the protection of your privacy.

Yandex processes your Personal Information to ensure its legitimate interests, for example, in the following cases:

(a) to better understand how you interact with our Sites and / or Services;

(b) to improve, change, personalize or otherwise improve the Sites and Services for the benefit of all users;

(c) to offer you other products and services of Yandex or other companies that, in our opinion, may be of interest to you (that is, to show you advertisements tailored to your interests);

(iv) for specific purposes or as required by applicable law, we may request your separate consent to process your Personal Information. For jurisdictions where consent is recognized as a separate legal basis, the beginning of your use of the Sites and / or Yandex Services expresses your consent to such processing. We hereby inform you, and you confirm that you have no obligation to provide us with any Personal Information when you use the Sites or Services and is based solely on your free will. At the same time, you understand that without providing Personal Information, we will not be able to provide you with the opportunity to use the Services, and your use of the Sites will be limited.

Yandex always processes your Personal Information for specific purposes and only that Personal Information that is relevant to the achievement of such goals. In particular, we process your Personal Information for the following purposes:

(i) providing you with access to the Sites and / or Services (including providing search results in response to your search queries, taking into account your preferences, search history and other Personal information about you available to Yandex);

(ii) providing access to your account, including Yandex email inbox and file storage, if you are registered with the respective Services;

(iii) communicating with you to send you notifications, requests and information related to the operation of the Sites and Services, fulfill agreements with you and process your requests and applications;

(iv) personalization of advertisements and offers based on your preferences, search history and other Personal Information about you available to Yandex;

(v) improving the usability of the Sites and Services, including to display the most relevant search results and provide more personalized Sites and Services, as well as to improve other Yandex products, applications and Services;

(vi) creation of new products, utilities and Yandex offers;

(vii) protecting your rights and those of Yandex;

(viii) collection, processing and presentation of statistical data, big data and other research.

 

Use of information received from the Google API (hereinafter referred to as the “Received Data”) in Yandex Services is carried out in accordance with the provisions of the Google API Disclosure subject to the restrictions specified therein, namely:

The received data is used solely for the purpose of providing you with the functions of an email client. The received data cannot be used to transfer to third parties, to display advertising materials and other purposes related to unauthorized access to the content of your correspondence.

For more details on the terms of processing the Received data, please visit: ( https://yandex.ru./legal/confidential_google_api ).

6. How Yandex protects your Personal Information

In most cases, Personal Information is processed automatically without any Yandex employee having access to it. If such access is needed, it can only be provided to those Yandex employees who need it to complete their tasks. To protect and maintain data confidentiality, all employees must comply with internal policies and procedures regarding the processing of Personal Information. They must also follow all technical and organizational security measures in place to protect your Personal Information.

Yandex has also implemented sufficient technical and organizational measures to protect Personal Information from unauthorized, accidental or illegal destruction, loss, alteration, unfair use, disclosure or access, as well as other illegal forms of processing. These security measures were implemented taking into account the current state of the art, the cost of their implementation, the risks associated with the processing and nature of Personal Information.

7. Who else has access to your Personal Information and to whom it may be transferred

7.1 Within the Yandex Group

Yandex may transfer your Personal Information to its employees (within the limits specified in Section 6 of this Policy). Yandex may also transfer your Personal Information to its affiliates, including other companies in the group of persons to which Yandex belongs (the “Yandex Group”). Please note that the level of protection of Personal Information in some countries may not match the level set in your jurisdiction, and by using Yandex Services, you agree to such transfer.

In all cases, Personal Information will also be processed only for the purposes set out in Section 5 of this Policy, unless otherwise provided by the terms of use of the Sites and / or Services provided by the Yandex Group companies, including:

when you use the Services and services of Yandex.Vertical LLC (OGRN: 5157746192742), your Personal information may be transferred to Yandex.Vertical LLC for processing on the terms and for the purposes specified in the User Agreement of the AUTO.RU website ( https : //yandex.ru/legal/autoru_terms_of_service ), Yandex.Rabota ( https://yandex.ru/legal/job_termsofuse ), Yandex.Realty ( https://yandex.ru/legal/realty_termsofuse );

when you use the Services and services of Yandex.Taxi LLC (OGRN: 5157746192731), your Personal Information may be transferred to Yandex.Taxi LLC for processing on the terms and for the purposes specified in the Yandex.Taxi Service Terms of Use ( https : //yandex.ru/legal/taxi_termsofuse );

when you use the Services and services of Yandex.Market LLC (OGRN: 1167746491395), your Personal Information may be transferred to Yandex.Market LLC for processing on the terms and for the purposes specified in the Terms of Use of the Yandex.Market Service ( https : //yandex.ru/legal/market_termsofuse );

when you use the Services and services of Yandex Cloud Technologies LLC (OGRN: 1167746432040), your Personal Information may be transferred to Yandex Cloud Technologies LLC;

when you use the Services and services of Yandex.Drive LLC (OGRN: 5177746277385), your Personal Information may be transferred to Yandex.Drive LLC for processing on the terms and for the purposes specified in the Yandex.Drive Terms of Use ( https : //yandex.ru/legal/drive_termsofuse );

when you use the Services and services of Yandex.Buses LLC (OGRN: 1177746347591), your Personal Information may be transferred to Yandex.Buses LLC for processing on the terms and for the purposes specified in the Terms of Use of the Yandex.Buses Service ( https : //yandex.ru/legal/bus_termsofuse );

when you use the Services and services of the company "EDADIL PROMO" LLC (PSRN: 5157746114477), your Personal information may be transferred to "EDADIL PROMO" LLC for processing on the conditions and for the purposes specified in the Terms of use of the "Foodil" service ( http: // corp .edadeal.ru / legal );

when you use the Services and services of Kinopoisk LLC (OGRN: 1077759854919), your Personal Information may be transferred to Kinopoisk LLC for processing on the terms and for the purposes specified in the Terms of Use of the KinoPoisk service ( https://yandex.ru / legal / kinopoisk_termsofuse );

when you use the Services and services of Yandex Europe AG, your Personal Information may be transferred to Yandex Europe AG for processing on the terms and for the purposes specified in the Terms of Service ( https://yandex.com/legal/termsofservice );

when you use the Services and services of Yandex.Go Israel Ltd (registration number 515926285), your Personal information may be transferred to Yandex.Go Israel Ltd for processing on the terms and for the purposes specified in the Terms of Service ( https://yandex.com/ legal / yango_termsofuse );

when you use the Services and services of the Autonomous Non-Profit Organization of Additional Professional Education "School of Data Analysis" (ANO DPO "SHAD"), as well as your participation in projects organized by it, your Personal Information may be transferred to the ANO DPO "SHAD" for processing on the terms and for the purposes specified in the data processing rules of ANO DPO "SHAD";

when you use the Services and services of Yandex.Mediaservices LLC (OGRN: 1187746644920), your Personal Information may be transferred to Yandex.Mediaservices LLC for processing on the terms and for the purposes specified in the Terms of Use of Yandex.Music Services ( https : //yandex.ru/legal/music_termsofuse ), Yandex.Afisha ( https://yandex.ru/legal/afisha_termsofuse );

when you use the Services and services of Yandex.Zapravki LLC (OGRN: 1187746812725), your Personal Information may be transferred to Yandex.Zapravki LLC for processing on the terms and for the purposes specified in the Yandex.Zapravki Service Terms of Use ( https : //yandex.ru/legal/zapravki_termsofuse );

when you use the Services and services of Yandex.Zdorove Clinic LLC (OGRN: 5177746308394), your Personal Information may be transferred to Yandex.Zdorovye Clinic LLC for processing under the conditions and for the purposes specified in the Yandex.Health Service Terms of Use ( https://yandex.ru/legal/health_termsofuse ).

In addition, your Personal Information may be transferred to persons belonging to the Yandex Group and located with you in the same country to provide you with support when you use the Sites and Services, for example, if you are located in Kazakhstan, your Personal Information may be transferred to Yandex.Kazakhstan LLP.

7.2 Outside the Yandex Group

Yandex may also transfer Personal Information to third parties outside the Yandex Group in order to achieve the goals specified in Section 5 of this Policy. Please note that the level of protection of Personal Information in some countries may not match the level set in your jurisdiction, and by using Yandex Services, you agree to such transfer.

These third parties may include:

(i) Partners, such as owners of websites and applications, advertising networks and other partners that provide services to Yandex related to the placement and display of advertisements on sites, programs, products or services that are owned or controlled by such partners; companies providing transportation services (taxi);

(ii) advertisers or other Partners who display advertisements for you on the Sites and / or Yandex Services, as well as such Partners as information service providers or consultants.

Yandex may also transfer Personal Information to third parties outside of the Yandex Group:

(i) to third parties, in respect of whom the assignment of rights or obligations, or novation under the relevant agreement has been made;

(ii) any national and / or international regulatory body, law enforcement agencies, central or local executive authorities, other official or state bodies or courts in respect of which Yandex is obliged to provide information in accordance with applicable law upon request;

(iii) to third parties, if you have consented to the transfer of your Personal Information or the transfer of Personal Information is required to provide you with the appropriate Service or to fulfill a specific agreement or contract concluded with you;

(iv) to any third party in order to ensure legal protection of Yandex or third parties in case you violate the User Agreement for Yandex Services ( https://yandex.ru/legal/rules ), this Policy or the terms governing the use of certain Services, or in a situation when there is a threat of such a violation.

8. Where your Personal Information is stored and processed

Your Personal Information will be stored in the Russian Federation and / or the EEA.

For Russian users: Yandex records, systematizes, accumulates, stores, clarifies (updates, changes), extracts personal data of citizens of the Russian Federation using databases located on the territory of the Russian Federation.

For users from the EEA, Switzerland or Israel: Russia is a jurisdiction outside the European Economic Area that has not been recognized by the European Commission as providing an adequate level of protection for personal data. Therefore, Yandex has taken appropriate measures to ensure that such transfers are carried out in accordance with applicable EU data protection regulations.

In particular, Yandex is guided by the Standard Contractual Clauses approved by the European Commission to ensure an adequate level of protection for your Personal Information transferred to Russia. A copy of these Standard Contractual Clauses is available upon request.

If you are located in a territory where your consent is required to transfer your Personal Information to another jurisdiction, then by using the Sites or Services, you give Yandex your explicit and unambiguous consent to such transfer or storage and / or processing of information in other specified jurisdictions, including Russia.

9. How long do we keep your Personal Information

Yandex will store your Personal Information for as long as it is necessary to achieve the purpose for which it was collected, or to comply with the requirements of laws and regulations.

Unless otherwise required by law or by agreement with you, emails and documents that you store in Yandex systems as part of the Service will be retained for as long as you have an account, but they can be deleted by you at any time.

If you want any of your Personal Information to be deleted from Yandex databases, you can independently delete the required Personal Information using your account or through the interface of the Sites and / or Services (where applicable).

10. Your rights

10.1 What rights do you have

If provided for by applicable law, you have the right to access your Personal Information processed by Yandex in accordance with this Policy.

If you believe that any information that Yandex stores about you is incorrect or incomplete, you can log into your account and correct your Personal Information yourself.

If provided by applicable law, you have the right to:

  • get acquainted with the information that Yandex stores about you;

  • request the deletion of your Personal Information or part of it, as well as withdraw consent to the processing of your personal information;

  • require restrictions on the processing of your Personal Information;

  • request a copy of the Standard Contractual Clauses allowing the transfer of your Personal Information to Russia and specified in Section 8 of this Policy;

  • object to the processing of your Personal Information, if provided by applicable law.

Yandex will comply with these requests in accordance with applicable law.

In cases provided for by applicable law, you may also have other rights not listed above.

When you use the Services, the transfer of Personal Information is carried out with your consent, which expresses your free will and your interest, (in particular, on the basis of an agreement with you) and is not an obligation by law.

10.2 How you can exercise your rights

To exercise the above rights, please log into your account, and if there is no special function in the interface, contact Yandex (see section 13 of this Policy).

If you are not satisfied with the way Yandex processes your Personal Information, please let us know and we will consider your complaint. If you are not satisfied with Yandex's response, you have the right to file a complaint with the competent authority.

11. How we use cookies and other similar technologies on the Sites or when you use the Services

11.1 What are cookies and why does Yandex use them

Cookies are a small piece of data that is received and processed by the device you use to access the Sites. Cookies store and send back to the Sites information that helps your work with the Sites and allows us to remember your preferences over time, for example, browser settings or recognize your account. For more information about cookies, how they are described, how they are used and how you can manage them, please follow our Cookie Policy. [ https://yandex.ru/legal/cookies_policy ].

The Sites use the following types of cookies:

  • strictly necessary cookies / technical cookies: these cookies are essential for the operation of the Sites and the provision of the Services to you; among other things, they allow Yandex to identify your hardware and software, including your browser type;

  • statistical / analytical cookies: these cookies allow you to recognize users, count their number and collect information, such as the operations you perform on the Sites and Services, including information about the web pages you visit and the content you receive;

  • technical cookies: these cookies collect information about how users interact with the Sites and / or Services, which allows you to detect errors and test new features to improve the performance of the Sites and Services;

  • functional cookies: these cookies allow us to provide certain functions to make it easier for you to use the Sites, for example, by storing your preferences (such as language and location);

  • (third-party) tracking / advertising cookies: These cookies collect information about users, traffic sources, pages visited and the advertisements displayed to you, as well as the one that led you to the advertised page. They allow you to display advertisements that may interest you based on the analysis of Personal Information collected about you. They are also used for statistical and research purposes.

11.2 How long are cookies stored on your device

Yandex uses the information contained in cookies only for the above purposes, after which the collected data will be stored on your device for a period that may depend on the respective type of cookies, but not exceeding the period necessary to achieve their purpose, after which they will be automatically removed from your system.

11.3 Who else has access to the information contained in cookies

Personal information collected using cookies placed on your device may be transferred and available to Yandex and / or third parties specified in section 7 of this Policy. The use of Personal Information outside the Sites for advertising purposes, if any, may be subject to separate user agreements available on third-party websites. Yandex and / or third parties may also provide you with the opportunity to opt out of personalization of advertising, which may be subject to regulation by laws and regulations applicable to such products and offers.

When you first visit the Sites, you may be asked for your consent to the use of cookies. If, after you have approved the use of cookies, you want to change your mind, you can do so by deleting the cookies stored in your browser (usually this can be done in your browser settings - please refer to your browser manual or website its developer). A pop-up window may then be displayed again asking for your consent and you can make a different choice. If you refuse the use of cookies, this may lead to the fact that some functions of the Sites will be unavailable to you and affect your ability to use the Sites. You can also change your browser settings to accept or reject by default all cookies or cookies from certain sites, including Yandex Sites. If you have approved the use of cookies on one of the Yandex Sites, we will assume that the use of cookies on all Sites has been approved by you.

Yandex may also use web beacons (pixel tags) to access cookies previously placed on your device for the following purposes:

(i) determining your actions on the Sites and in the process of using the Services by accessing and using cookies stored on your device;

(ii) collection of statistical information related to the operation of the Sites, Services or Yandex products, utilities and offers.

12. Updating this Policy

This Policy is subject to change. Yandex has the right to make changes at its sole discretion, including, but not limited to, in cases where the corresponding changes are related to changes in applicable law, as well as when the corresponding changes are related to changes in the operation of the Sites and Services.

Yandex undertakes not to make significant changes, not to impose additional encumbrances or restrictions on your rights established by this Policy without your notice. You will be notified of such changes. Relevant notifications may be displayed on the Site or in the Services (for example, via a pop-up window or banner) before such changes take effect, or may be sent to you via other communication channels (for example, by email if you have provided us with your Contact details).

13. Questions and suggestions

Yandex welcomes your questions and suggestions regarding the implementation or amendment of this Policy. Please use our feedback form posted at http://feedback.yandex.ru . You can also use this address to send requests for the exercise of your rights or complaints regarding the incorrectness of your Personal Information or the illegality of its processing.

 

privacy policies yandex

User Agreement for Yandex Services

1. General Provisions

1.1. YANDEX LLC (hereinafter - Yandex) offers the Internet user (hereinafter - the User) - to use its services on the terms set forth in this User Agreement (hereinafter - the "Agreement", "PS"). The Agreement enters into force from the moment the User expresses consent to its terms in the manner prescribed by clause 1.4 of the Agreement.

1.2. Yandex offers Users access to a wide range of services, including navigation, communication, search, placement and storage of various kinds of information and materials (content), personalization of content, making purchases, etc. All currently existing services of YANDEX LLC and other companies whose terms of use refer to this Agreement, as well as any development of them and / or the addition of new ones is the subject of this Agreement.

1.3. The use of Yandex services is governed by this Agreement, as well as by the following documents, which are an integral part of this agreement: License to use the Yandex search engine ( https://yandex.ru/legal/termsofuse ), Privacy Policy ( https://yandex.ru/ legal / confidential ), as well as the terms of use of individual services. The Agreement may be changed by Yandex without any special notice, the new version of the Agreement shall enter into force from the moment it is posted on the Internet at the address specified in this paragraph, unless otherwise provided by the new version of the Agreement. The current version of the PS is always on the page at https://yandex.ru/legal/rules .

1.4. Starting to use any service / its individual functions, or passing the registration procedure, the User is considered to have accepted the terms of the Agreement in full, without any reservations or exceptions. If the User disagrees with any of the provisions of the Agreement, the User is not entitled to use Yandex services. If Yandex has made any changes to the Agreement in the manner provided for in clause 1.3 of the Agreement with which the User does not agree, he must stop using Yandex services.

2. User registration. User account

2.1. In order to use some Yandex services or some individual functions of the services, the User must complete the registration procedure, as a result of which a unique account will be created for the User. A user who has reached the age of 16 has the right to independently register an account and use Yandex services within the legal capacity established by applicable law. If the User has not reached the specified age, as well as in cases where this is required by applicable law, the use of the services is allowed only with the consent of parents or other legal representatives. Certain Yandex services may set other age restrictions, which may be additionally indicated in legal documents or in the interface / description of the site,

2.2. To register, the User undertakes to provide accurate and complete information about himself on the issues proposed in the registration form, and to keep this information up to date. If the User provides incorrect information or Yandex has reason to believe that the information provided by the User is incomplete or unreliable, Yandex has the right, at its sole discretion, to block or delete the User's account and refuse the User to use its services (or their individual functions).

When registering, the User can upload an image for the account (avatar). The account image may accompany the materials published by the User as part of the use of Yandex services. If the User's image is used as an account image, the User understands and agrees that Yandex has the right to publish and further use the User's image for use in Yandex services, in advertising products, corporate blogs and Yandex accounts on third-party resources.

The User can at any time set up a name that can accompany the materials published by the User as part of the use of Yandex services, including comments, reviews of goods, services or places, etc. (Name in comments and reviews). The User understands and agrees that Yandex has the right to publish and further use the Name specified by the User in comments and reviews in Yandex services, in advertising products, corporate blogs and Yandex accounts on third-party resources. If the user has not configured the Name in comments and reviews, then the Name in comments and reviews will be displayed in the format: Name and Surname specified by the User in the registration form.

The account image and Name in comments and reviews must comply with the requirements of section 4 of this Agreement.

2.3. Account confirmation

2.3.1. Yandex reserves the right at any time to require the User to confirm the data specified when registering in the User's account on Yandex services (including the data of the Linked Card) and containing information about the User, as well as other information related to the use of Yandex services available The User after authorization using the User's login and password on Yandex services (its affiliates).

2.3.2. Для целей проверки заявленных Пользователем данных Яндекс вправе запросить подтверждающие документы (в частности - документы, удостоверяющие личность), непредставление которых, по усмотрению Яндекса, может быть приравнено к предоставлению недостоверной информации и повлечь последствия, предусмотренные п. 2.2 Соглашения. В случае если данные Пользователя, указанные в предоставленных им документах, не соответствуют данным, указанным при регистрации, а также в случае, когда данные, указанные при регистрации, не позволяют идентифицировать Пользователя, Яндекс вправе отказать Пользователю в доступе к учетной записи и использовании сервисов Яндекса.

2.3.3. In some cases, Yandex may provide the User with the opportunity to obtain the status of a verified account. To pass the verification procedure, the account must be confirmed using a mobile phone and / or e-mail, comply with the terms of this Agreement and the rules posted on the Account Verification page. The necessary information is provided by the User in accordance with clause 2.2. of this Agreement and in the format stipulated by the Account Verification rules , taking into account the list of requested documents specified in the rules. The list of information required for account verification can be changed at Yandex's discretion.

2.3.3.1. Based on the results of verification of the information provided and supporting documents, the User can receive a unique sign of the verified account. If the information provided does not comply with the terms of clauses 2.2., 2.3 of this Agreement, the submission of false or misleading information, violation of the terms of this Agreement, Yandex reserves the right to remove the verification mark or the User's account in accordance with clause 2.10.2 of this Agreement.

2.4. The User's personal information defined by the Privacy Policy and contained in the User's account is stored and processed by Yandex in accordance with the terms of the Privacy Policy ( https://yandex.ru/legal/confidential ).

2.5. Means to access the User's account.

2.5.1. When registering, the User independently chooses a login (a unique symbolic name for the User's account) and a password to access the account. Yandex has the right to prohibit the use of certain logins, as well as set requirements for the login and password (length, allowed characters, etc.).

2.5.1.1. The User may be given the opportunity to go through a simplified account registration procedure by specifying the mobile phone number, last name and first name of the User. Subsequent authorization in Yandex services is performed by the User by specifying the mobile phone number entered during registration and the confirmation code sent to it. In some cases, for authorization, the User may also be required to indicate the surname and first name provided during registration.

Individual services and / or individual functions of Yandex services using an account created in a simplified manner may not be available. To use the functionality of Yandex services in full, the User must select a login and password for the account in the manner prescribed by clause 2.5.1 of the Agreement.

2.5.2. After registering an account in the manner prescribed in clause 2.5.1. Of the Agreement, the User has the opportunity to start using an alternative means of authentication to access the account by replacing the set password. Access to such a tool is provided by setting up two-factor authentication in the User's account management interface.

2.5.3 After the User logs into the account, the account data can be automatically saved in the device browser until the User completes the work under his account and does not require additional input of the account access means each time Yandex services are used. The User's account data automatically saved in the device browser can be used to access Yandex services, including services, websites, applications and other software products of its affiliates (including those in the same group as YANDEX LLC), except in cases where specified in clause 2.8.2 of this Agreement.

2.6. The user is solely responsible for the security (including resistance to guessing) of the means chosen by him to access the account, and also independently ensures their confidentiality. The User is solely responsible for all actions (as well as their consequences) within or using Yandex services under the User's account, including cases of voluntary transfer of data by the User to access the User's account to third parties on any terms (including under contracts or agreements ). In this case, all actions within or using Yandex services under the User's account are considered to have been performed by the User himself, except for cases when the User, in the manner provided for in clause 2.7.,

2.7. The User is obliged to immediately notify Yandex of any case of unauthorized (not authorized by the User) access to Yandex services using the User's account and / or any violation (suspicion of violation) of the confidentiality of his account access means. For security reasons, the User is obliged to independently carry out a safe shutdown under his account (the "Exit" button) at the end of each session of work with Yandex services. Yandex is not responsible for possible loss or damage to data, as well as other consequences of any nature that may occur due to violation by the User of the provisions of this part of the Agreement.

2.8. User's use of his account.

2.8.1. The User is not entitled to reproduce, repeat and copy, sell and resell, or use for any commercial purposes any part of Yandex services (including content available to the User through the services), or access to them, except when the User has received such permission from Yandex, or when it is expressly provided for by the user agreement of any service.

2.8.2. Certain categories of User accounts may restrict or prohibit the use of certain Yandex services or their individual functions if this is provided for during registration or under the terms of use of a particular service.

2.9. Termination of registration. Yandex has the right to block or delete the User's account, as well as deny access using any account to certain Yandex services, and delete any content without giving reasons, including if the User violates the terms of the Agreement or the terms of other documents provided for in cl. 1.3. Of the Agreement, as well as in case of non-use of the corresponding service, in particular:

2.9.1. The mailbox on the Yandex.Mail service will be deleted if the User has not used it for more than 24 months.

2.10. Deleting a User's account.

2.10.1. The user has the right at any time to delete his account on all Yandex services or, if the corresponding function is available, to terminate it for some of them.

2.10.2. Yandex deletes an account in the following order:

2.10.2.1. the account is automatically blocked for a period of one month, during which the User's access to his account becomes impossible, while the content posted using such an account can be deleted;

2.10.2.2. if within the above period the User's account is restored by the User, access to the account for the User will be restored, however, the content posted with its help may not be subject to recovery;

2.10.2.3. if within the above period the User's account is not restored, all content posted with its use will be automatically deleted, and the login will be available for use by other users. From this moment on, the recovery of the account, any information related to it, as well as access to Yandex services using this account, is impossible.

2.10.3. Given in pp. 2.10.2.1., 2.10.2.2., 2.10.2.3. Of the Agreement (with the exception of the availability of the login for use by other users), the procedure is also applicable to the prohibition of access using any account to certain services.

3. General provisions on use and storage

3.1. Yandex has the right to set restrictions on the use of services for all Users, or for certain categories of Users (depending on the User's place of residence, the language in which the service is provided, etc.), including: the presence / absence of certain service functions, the storage period mail messages in the Yandex.Mail service, any other content, the maximum number of messages that can be sent or received by one registered user, the maximum size of a mail message or disk space, the maximum number of calls to the service for a specified period of time, the maximum storage period for content, special downloadable content parameters, etc. Yandex can prohibit automatic access to its services, as well as stop receiving any information,

Yandex, in order to protect the User's equipment and its own equipment, has the right to restrict the reception of any messages and their delivery to the User when such messages contain malicious programs or code, or when Yandex's automatic filtering and anti-virus protection tools have determined the presence of such malicious programs or codes in the said messages. The User is notified and agrees that Yandex, for the specified purposes, has the right to analyze and research such malicious programs and codes contained in these messages to improve the quality of Yandex's automatic filtering and anti-virus protection.

3.2. Yandex has the right to send information messages to its users. By using Yandex services, the User is also in accordance with Part 1 of Art. 18 of the Federal Law "On Advertising" gives his consent to receive advertising messages. The user has the right to refuse to receive advertising messages by using the appropriate functionality of the service, within the framework of which or in connection with which the user received advertising messages.

The User agrees to Yandex to notify other Users of the Service about the User's public actions, including the placement of new publications by him, about his actions in relation to the Content of other Users, as well as other activities performed by him within the Service.

3.3. In order to improve the quality of services, Yandex and / or the persons involved in the survey have the right to collect opinions and feedback from Users on various issues by sending an information message the next time the User visits the service or communicating using the contact information specified by the User in the account (via phone calls or emails). The collected opinions and feedback can be used to generate statistical data that can be used in Yandex services. Feedback provided by the User during the survey may also be published by Yandex in Yandex services or in the services of Yandex-affiliated persons, either with or without the User's name (login).

4. User Content

4.1. The User is solely responsible for the compliance of the content of the content posted by the User with the requirements of current legislation, including liability to third parties in cases where the User's posting of this or that content or content of the content violates the rights and legitimate interests of third parties, including the personal non-property rights of the authors, other intellectual rights of third parties, and / or infringes on their intangible benefits.

4.2. The User acknowledges and agrees that Yandex is not obliged to view any kind of content posted and / or distributed by the User through Yandex services, and that Yandex has the right (but not the obligation), at its sole discretion, to refuse the User to post and / or distribute content or remove any content that is available through Yandex services. The user understands and agrees that he must independently assess all risks associated with the use of content, including an assessment of the reliability, completeness or usefulness of this content.

4.3. The User understands and agrees that the technology of the services may require copying (reproduction) of the User's content by Yandex, as well as processing it by Yandex to meet the technical requirements of a particular service.

5. Terms of use for Yandex services

5.1. The user is solely responsible to third parties for his actions related to the use of the Service, including if such actions lead to a violation of the rights and legitimate interests of third parties, as well as for compliance with the law when using the Service.

5.2. When using Yandex services, the User is not entitled to:

5.2.1. upload, send, transmit or in any other way post and / or distribute content that is illegal, malicious, defamatory, offending morality, demonstrates (or is propaganda) of violence and cruelty, violates intellectual property rights, promotes hatred and / or discrimination against people racial, ethnic, gender, religious, social characteristics, contains insults to any persons or organizations, contains elements (or is propaganda) of pornography, child erotica, represents advertising (or is propaganda) of sexual services (including under type of other services), explains the procedure for the manufacture, use or other use of narcotic substances or their analogues, explosives or other weapons;

5.2.2. violate the rights of third parties, including minors and / or harm them in any form;

5.2.3. impersonate another person or representative of an organization and / or community without sufficient rights, including Yandex employees, forum moderators, the site owner, as well as use any other forms and methods of illegal representation of others on the network, as well as mislead users or Yandex about the properties and characteristics of any subjects or objects;

5.2.4. upload, send, transmit or in any other way post and / or distribute content, in the absence of rights to such actions according to the law or any contractual relationship;

5.2.5. upload, send, transmit or in any other way post and / or distribute advertising information not permitted in a special way, spam (including search), lists of other people's email addresses, pyramid schemes, multi-level (network) marketing (MLM), systems of Internet earnings and e-mail-businesses, "letters of happiness", as well as use Yandex services to participate in these events, or use Yandex services, exclusively to redirect users to pages on other domains;

5.2.6. upload, send, transmit or in any other way post and / or distribute any materials containing viruses or other computer codes, files or programs designed to disrupt, destroy or limit the functionality of any computer or telecommunications equipment or programs, for unauthorized access , as well as serial numbers for commercial software products and programs for their generation, logins, passwords and other means for obtaining unauthorized access to paid resources on the Internet, as well as posting links to the above information;

5.2.7. collect and store personal data of other persons unauthorized;

5.2.8. disrupt the normal operation of Yandex websites and services;

5.2.9. facilitate actions aimed at violating the restrictions and prohibitions imposed by the Agreement;

5.2.10. otherwise violate the norms of the law, including the norms of international law.

6. Exclusive rights to the content of services and content

6.1. All objects available using Yandex services, including design elements, text, graphics, illustrations, videos, computer programs, databases, music, sounds and other objects (hereinafter referred to as the content of services), as well as any content posted on Yandex services are objects of the exclusive rights of Yandex, Users and other copyright holders.

6.2. The use of content, as well as any other elements of services, is possible only within the functionality offered by this or that service. No content elements of Yandex services, as well as any content posted on Yandex services, may be used in any other way without the prior permission of the copyright holder. By use is meant, including: reproduction, copying, processing, distribution on any basis, display in a frame, etc. The exceptions are cases directly provided for by the legislation of the Russian Federation or the terms of use of one or another Yandex service.

The use by the User of elements of the content of the services, as well as any content for personal non-commercial use, is allowed provided that all protection marks of copyright, related rights, trademarks, other notices of authorship are preserved, the name (or pseudonym) of the author / name of the copyright holder is preserved unchanged, keeping the corresponding object unchanged. The exceptions are cases directly provided for by the legislation of the Russian Federation or user agreements for a particular Yandex service.

7. Sites and content of third parties

7.1. Yandex services may contain links to other sites on the Internet (sites of third parties). These third parties and their content are not checked by Yandex for compliance with certain requirements (reliability, completeness, legality, etc.). Yandex is not responsible for any information, materials posted on third-party sites to which the User gains access using the services, including for any opinions or statements expressed on third-party sites, advertising, etc., as well as for the availability of such sites or content and the consequences of their use by the User.

7.2. A link (in any form) to any site, product, service, any information of a commercial or non-commercial nature posted on the Site does not constitute an endorsement or recommendation of these products (services, activities) by Yandex, unless explicitly indicated on Yandex resources.

8. Advertising on Yandex services

8.1. Yandex is responsible for advertising posted by it on Yandex services within the limits established by the legislation of the Russian Federation.

9. No guarantees, limitation of liability

9.1. The user uses Yandex services at his own risk. The Services are provided “as is”. Yandex does not assume any responsibility, including for the compliance of services with the User's goals;

9.2. Yandex does not guarantee that: the services meet / will meet the User's requirements; services will be provided continuously, quickly, reliably and without errors; the results that can be obtained using the services will be accurate and reliable and can be used for any purpose or in any capacity (for example, to establish and / or confirm any facts); the quality of any product, service, information, etc., obtained using the services will meet the expectations of the User;

9.3. Any information and / or materials (including downloadable software, letters, any instructions and guidelines for action, etc.) that the User gains access to using Yandex services, the User can use at his own risk and is independently responsible for the possible consequences of using the specified information and / or materials, including for damage that this may cause to the User's computer or third parties, for data loss or any other harm;

9.4. Yandex is not responsible for any types of losses incurred as a result of the User's use of Yandex services or individual parts / functions of the services;

9.5. Under any circumstances, Yandex's liability in accordance with Article 15 of the Civil Code of Russia is limited to 10,000 (ten thousand) Russian rubles and is assigned to it if there is any fault in its actions.

10. Other provisions

10.1. This Agreement constitutes an agreement between the User and Yandex regarding the procedure for using the services and replaces all previous agreements between the User and Yandex.

10.2. This Agreement is governed by and construed in accordance with the laws of the Russian Federation. Issues not regulated by this Agreement are subject to resolution in accordance with the legislation of the Russian Federation. All possible disputes arising from relations governed by this Agreement shall be resolved in the manner prescribed by the current legislation of the Russian Federation, in accordance with the norms of Russian law. Throughout the text of this Agreement, unless explicitly stated otherwise, the term "legislation" means both the legislation of the Russian Federation and the legislation of the User's place of residence.

10.3. With regard to services provided under this Agreement on a gratuitous basis, the rules on the protection of consumer rights provided for by the legislation of the Russian Federation may not be applicable to the relationship between the User and Yandex.

10.4. If Yandex services provide for the possibility of a paid subscription, the User shall pay the subscription fee in advance. In order to subscribe and further the possibility of paying for the subscription, the User binds his bank card in his account (hereinafter referred to as the Linked Card). For the purposes of this Agreement, any bank card linked to the User's account (including linked when subscribing to Yandex services, either before subscribing or after subscribing) is considered a Linked Card. Yandex has the right to debit the amount that is the cost of a subscription to Yandex services from any of the Linked cards. When specifying the data of the Linked Card and further use of the Linked Card, the User confirms and guarantees that he / she has provided accurate and complete information about a valid bank card issued in his name; compliance with the rules of international payment systems and the requirements of the issuing bank that issued the Linked Card, including with respect to the procedure for conducting non-cash payments.

10.5. Nothing in the Agreement can be understood as the establishment between the User and Yandex of agency relations, partnership relations, joint activity relations, personal employment relations, or any other relations not expressly provided for in the Agreement.

10.6. If, for one reason or another, one or more of the provisions of this Agreement are declared invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions of the Agreement.

10.7. Inaction on the part of Yandex in the event of a violation by the User or other users of the provisions of the Agreements does not deprive Yandex of the right to take appropriate action to protect its interests later, and does not mean that Yandex will refuse its rights in the event of subsequent similar or similar violations.

10.8. This Agreement is drawn up in Russian and in some cases may be provided to the User for review in another language. In the event of a discrepancy between the Russian-language version of the Agreement and the version of the Agreement in another language, the provisions of the Russian-language version of this Agreement shall apply.

 

 

License to use the Yandex search engine
1. General Provisions

1.1. YANDEX LLC (hereinafter referred to as “Yandex”) offers the Internet user (hereinafter referred to as the User) to use the Yandex search engine to search for information of interest placed on the Internet. The Service is available at: https://www.yandex.ru (hereinafter referred to as the “Service”).

1.2. These Terms are an addition to the User Agreement for Yandex Services regarding the procedure for using the Service. In everything that is not provided for in these Terms, the relationship between Yandex and the User in connection with the use of the Service is governed by the User Agreement for Yandex Services ( https://yandex.ru/legal/rules ), as well as the Privacy Policy ( https://yandex.ru / legal / confidential ).

1.3. By starting to use the Service / its individual functions, the User is deemed to have accepted these Terms, as well as the terms of all the above documents, in full, without any reservations or exceptions. If the User disagrees with any of the provisions of these documents, the User is not entitled to use the Service.

1.4. These Terms may be changed by Yandex without any special notice, the new version of the Terms comes into force from the moment it is posted on the Internet at the address specified in this paragraph, unless otherwise provided by the new version of the Terms. The current version of the Terms is always on the page at: https://yandex.ru/legal/termsofuse .

1.5. If Yandex has made any changes to these Terms, in the manner provided for in clause 1.4. of these Terms, with which the User does not agree, he must stop using the Service.

1.6. All currently existing functions of the Service, as well as any development of them and / or the addition of new ones, is the subject of these Terms.

2. Use of the Service. Separate functions of the Service

2.1. The Service is provided to the User free of charge and is intended solely for personal non-commercial use, except for the cases provided for by this License, the documents provided for in clause 1.2. of this License, or the Terms of Use for individual Yandex services. To use the Service in other ways and for other purposes, the User must first obtain written consent from Yandex for such use. Additional information can be provided to the User in case of contacting the address: support@xml.yandex.ru .

2.2. If the Service is used for commercial purposes to provide services for searching and / or navigating the Internet, the User is obliged to notify his client about this and provide him with a link to the Yandex Service ( www.yandex.ru ). The user has the right to place on his personal or corporate website a search form for transmitting search queries to Yandex, with the obligatory observance of the terms of use of the Yandex.Search for a site service ( https://yandex.ru/legal/site_termsofuse ).

2.3. The User may not make automatic requests to the Service except in compliance with the requirements set forth in the Terms of Use for the Yandex.XML Service ( https://yandex.ru/legal/xml ).

2.4. Yandex reserves the right not to service requests from any Users, websites and programs that violate the terms of this License.

2.5. Terms of Use for Potentially Dangerous Website Alert.

2.5.1. The function of warning the user about websites containing pages, visiting which could be potentially dangerous for the User (hereinafter referred to as “Potentially Dangerous Sites”), for example, pages containing malicious code (hereinafter referred to as the “Function”), is provided by Yandex on the terms “as there is". Potentially dangerous sites can also be downgraded in the ranking or excluded from the Service database. Information about the potential danger of a particular site, as well as the perceived degree of such danger and its nature (hereinafter referred to as the Information) is provided by Yandex partners or determined by Yandex using its own methods. Yandex does not provide any explanations regarding the grounds for classifying the website as potentially dangerous. Yandex does not guarantee the compliance of the Function with the goals and expectations of the User, the uninterrupted and error-free operation of the Function, nor does it guarantee the accuracy of the Information (in particular, it does not guarantee that websites that are not marked as potentially dangerous do not actually contain any malicious code, and vice versa). The user must independently assess the risks and independently bear full responsibility for their actions related to the use of the Information. Yandex is not responsible and does not compensate for any damage, direct or indirect, caused to the owner of the site, the User or third parties as a result of the use or inability to use the Function, as well as as a result of the use or inability to use the Information, including, but not limited to, losses caused by inaccuracy of the Information provided. really do not contain any malicious code, and vice versa). The user must independently assess the risks and independently bear full responsibility for their actions related to the use of the Information. Yandex is not responsible and does not compensate for any damage, direct or indirect, caused to the owner of the site, the User or third parties as a result of the use or inability to use the Function, as well as as a result of the use or inability to use the Information, including, but not limited to, losses caused by inaccuracy of the Information provided. really do not contain any malicious code, and vice versa). The user must independently assess the risks and independently bear full responsibility for their actions related to the use of the Information. Yandex is not responsible and does not compensate for any damage, direct or indirect, caused to the owner of the site, the User or third parties as a result of the use or inability to use the Function, as well as as a result of the use or inability to use the Information, including, but not limited to, losses caused by inaccuracy of the Information provided.

2.5.2. All comments and / or claims related to the operation of the Function should be sent through the feedback form: https://yandex.ru/support/search/troubleshooting/feedback.html .

2.5.3. Yandex has the right to terminate or suspend the provision of Information without notice at its sole discretion without giving any reason.

2.6. Some links to sites displayed in search results may be accompanied by special tags that provide additional information about the site and / or its characteristics. Special tags can be automatically assigned to a site based on automatic processing of user activity data, or they can contain explanations about the source of such information. Special labels are placed and provided to Users on an "as is" basis. Yandex is not responsible for the correct placement of a special tag and the reliability of additional information about the site, as well as for decisions made by Users based on such tags. Detailed information on the meanings of special tags is published at: https://yandex.ru/support/webmaster/search-results/tags.html .

2.7. Some links to sites and interactive search elements displayed in the search results may be accompanied by a button to call the contact form, through which the User can interact with Yandex partners regarding the provision of services by them, informing, and taking other actions at the User's direction related to goods / services offered on the website by the link. Yandex is not a party to the relationship between the User and the Yandex partner, and therefore is not responsible for actions related to the processing by the Yandex partner of the information transmitted by the User, and does not guarantee the quality, accuracy, correctness, or legality of the Yandex partner's actions.

In order to control quality, as well as to comply with legal requirements, Yandex stores the history of messages between Users and Partners through the corresponding functions of the Service. Yandex can access the message history for the specified purposes at the request of the interaction participants and in cases specified by law.

The following User data may be transferred to Yandex partners on an anonymous basis (without being tied to a user account): geolocation data (locality where the device is located), the User's search query, from the search results for which the User has switched to the Partner's contact form.

The presence of a button to call the form next to the site does not affect its position in the search results.

2.8. Yandex reserves the right, at its discretion, to restrict the User's access to the Service (or to certain functions of the Service, if technologically possible) using his account or completely block the User's account in case of repeated violations of these Terms (if the User accesses the Service under an account), or apply other measures to the User in order to comply with the requirements of the law or the rights and legitimate interests of third parties.

3. Indexing of websites

3.1. Yandex indexes website pages created by third parties. Yandex is not responsible for the quality and content of such pages. Indexing is performed by the Yandex search engine robot in automatic mode in accordance with certain algorithms, which does not imply a preliminary or subsequent assessment of the content of website pages (moderation) for compliance with legal, ethical or moral norms, as well as other censorship. Yandex is also not responsible for the presence / absence, content and quality of any offers for the provision of services, the purchase of goods, etc. that may be available to the User on third-party websites indexed by Yandex, as well as for any kind of losses that the User may be incurred by taking advantage of such offers.

3.2. Changes on website pages are automatically tracked by the Yandex robot (re-indexing is performed) in order to update the search results. However, any information, materials posted on the pages of third-party websites can be changed at any time by the owner of this or that page. Yandex does not track such changes for each of the websites and is not responsible for them.

3.3. Yandex does not guarantee the User that the answer to his search query will be exhaustive and that the User will receive all the information available on the Internet on the topic of interest, and is not responsible for the absolute accuracy / relevance of links to the pages of websites presented in the search results of the Service at a specific request of the User.

3.4. Yandex connects all Russian-language and Russian-oriented website pages to the Service base. At the same time, Yandex has the right to independently decide which website should and which should not be included in the Service database.

3.5. The ordering of results, as part of the indexing and search process, occurs fully automatically in accordance with the established relevance criteria, which can be changed to improve the search quality at Yandex's discretion. Yandex understands relevance as the best match of search results for a specific request to the interests of users looking for information, which in general may not coincide with the interests of site owners or individual Users. A search results page may contain advertisements that are tagged and / or styled to distinguish advertisements from those displayed on the search results page.

3.6. Yandex does not manipulate the positions of websites in the search results of the Service for any requests of the User (keywords), never sells such positions to anyone and does not guarantee the invariability of the position of a website in the search results for a specific request of the User.

3.7. "Search spam" is an attempt to deceive the search engine of the Service and manipulate its results in order to change the position of a website in the search results. Websites that use "search spam" may be downgraded in ranking or excluded from the Service base due to the impossibility of their correct ranking.

3.8. Yandex does not comment on the exclusion of websites from the Service database and / or change their position, does not notify about such actions, and does not give any guarantees and terms for their re-inclusion in the Service database / changing their position.

3.9. Yandex also has the right not to provide an exhaustive list of "search spam" methods that can cause the exclusion of a website from the Service database and / or change its position. More detailed information can be found in the following document: "What is the difference between a high-quality site and a low-quality one from the point of view of Yandex?" ( https://yandex.ru/support/webmaster/yandex-indexing/webmaster-advice.html )

4. Confidentiality and privacy of information

4.1. The relationship between the User and Yandex in relation to all information that Yandex can obtain about the User while using the Service is governed by the Privacy Policy ( https://yandex.ru/legal/confidential ).

4.2. Yandex indexes pages of websites that are publicly available on the Internet - those pages that are available when you click on a link, without entering a username and password, and indexing of which is not prohibited in the robots.txt of the corresponding website (for more information, see the following document: https://yandex.ru/support/webmaster/controlling-robot/robots-txt.xml ). Claims regarding the presence in the Service database of pages of websites that are open in this sense are not accepted.

5. Interactive Search Items

5.1. Yandex can place on a page containing search results, interactive search elements in one of the forms described below or in several forms at the same time:

5.1.1. Excluded.

5.1.2. Information blocks containing data that Yandex invites the User to get acquainted with, regardless of whether he is familiar with the content of the issue. These information blocks can be presented in the form of a sagest (a quick response to the user's search query in the line for entering a search query), or in the form of a block anywhere on the page that is not occupied by search results, or in another way, taking into account the rules established by this paragraph. Such blocks are created and posted by Yandex and are not part of the search results. The arrangement of such blocks on the page containing the issue is made with the isolation of such blocks from the issue: by means of differences in the design of such a block and issue and / or by placing the block outside the issue, or by other means.

5.2. Interactive search elements do not affect the work of automated search algorithms functioning without human participation and cannot be qualified as a tool for highlighting any priorities and advantages in ranking of search results to third-party sites.

 

​

Privacy policy

 

 

Standard Privacy Policy for Converto, a platform developed by bitREC, UAB.

Last Updated: 2020-11-20

  1. Confidentiality

1.1. Converto guarantees that personal and business data obtained from the app user (also referred to as data subject) and app user’s clients (store visitors) will never be disclosed to any third party except for our trusted data processors listed in 5.3.

1.2. Converto reserves the right to use the statistics collect from running ads by Converto app within Converto ad network as well as other advertising means such as social networks (facebook, instagram), or search networks (google, bing, yahoo). This refers to but isn’t limited to collecting, analysing, storing, aggregating and publishing data in a form of research and case studies.

  1. Use of personal data

2.1. Converto uses the following personal data:

User agent to render the ads properly

IP for geo targeting and fraud control

Cookies to improve ad targeting based on browsing and purchase history. Converto might also set their own tracking pixels from third parties such as facebook, google, instagram or others in order to drive targeted traffic to User’s store.

2.2. Converto reserves the right to store the above-mentioned data in its internal database as well as provide it to the 3rd party data processors listed in 5.3.

2.3. The access to all the assets listed in 2.1 is to be provided by the data subject during the application onboarding process.

2.4. Personal data is stored by Converto during the whole period of the app usage and up to 1 year after the user chose to stop using Converto services unless procedures listed in 4.2 and 6.5 are initiated.

2.5 If the user chooses to transfer any personal data to Converto, he/she guarantees that a proper consent for data collection, storage and transfer has been obtained from the data subjects.

  1. Use of business data

3.1. Converto uses the following business data:

Store’s url, email, currency, products.

3.2. Converto reserves the right to store the above-mentioned data in its internal database as well as provide it to the 3rd party data processors listed in 5.3.

3.3. Business data is stored by Converto during the whole period of the app usage and up to 1 year after the user chose to stop using Converto services unless procedures listed in 4.2 and 6.5 are initiated.

  1. Consent for data use

4.1. The data subject allows Converto to process all the necessary personal and business data before creating a Converto account.

4.2. The data subject has the right to revoke the consent for data use at any time by uninstalling Converto app. This will suggest an immediate termination of service Converto provides as the data is vital for Converto operation for reasons provided in 2.1 and 3.1.

  1. Third-party data processors

5.1. Converto uses services of 3rd party data processors to make sure that the users are duly informed about all the aspects of the app operation.

5.2. Converto has made sure that the 3rd party data processors it cooperates with take data security very seriously and are compliant with all major data protection regulations, including GDPR.

5.3. The following data processors may receive and store the personal and business data obtained from the data subject:

  • Amazon Web Services, Inc.

  • Intercom Inc.

  • Facebook Inc.

  1. Rights of the data subject

6.1. The data subject has the right to:

  • be duly informed about his/her personal data that is being processed by Converto and 3rd party data processors

  • request a digital copy of all the personal data Converto has

  • request a correction in the information Converto processes if a discrepancy is found

  • request a deletion of all the personal data that is being processed by Converto and 3rd party data processors

6.2. The information about the data processed is listed in Privacy Policy. The latest version of Privacy Policy.

6.3. A digital copy of the personal data processed by Converto and 3rd party data processors can be requested via e-mail support@bitrec.com and shall be provided within 10 working days from the moment the request was received.

6.4. A request for deletion of the personal data processed by Converto and 3rd party data processors can be sent via e-mail support@bitrec.com and shall be fulfilled within 10 working days from the moment the request was received.

  1. Miscellaneous

7.1. Converto reserves the right to update the Privacy Policy without prior notice. Updated Privacy Policy comes into power once they are posted on this webpage. Your continued use of Converto services automatically suggests your acceptance of the updated Privacy Policy.

7.2. Any data-related questions are to be sent to support@bitrec.com.

 

 

 

WIX STORE THIRD PARTY APP

 

Welcome to Wix Application Market!

These Wix App Market Terms of Use (hereinafter referred to herein as, these "App Market Terms") are a legal agreement by and between Wix.com Ltd. (hereinafter referred to as “Wix” or with "us" or "we") and each end user (hereinafter referred to herein as “you” or as a “User” and with “your”) and set forth the terms and conditions that will govern your use of any software application functionality or services provided by Wix through Wix’s application marketplace (hereinafter the “App Market”) and of each mobile application made available from the App Market (hereinafter referred to herein as an “App(s)”). Please note that these App Market Terms are in addition to and should be read together with the Terms of Service which also govern the use of the Apps or of the provision of additional Wix Services and are hereby incorporated by reference. Further, Wix recommends review of its Privacy Policy. Collectively, the Terms of Service, Privacy Policy, and these App Market Terms shall be referred to as the “Wix Terms”.

 

In order to use any App, you must agree to be bound by these App Market Terms. Further access or use of the App Market or any App or other acceptance to the Terms of Service or these App Market Terms, whichever occurs first, shall constitute your acceptance of the Wix Terms. Please read the Wix Terms. Moreover, the Wix Terms shall apply to all visits that you make or activities you conduct or undertake at or through the App Market (or an App therefrom). If you do not wish to comply with the Wix Terms, you are not permitted to access or use the Apps and should immediately cease any use and uninstall and delete or destroy any Apps or other related materials you have in your possession or control.

1. Using and Installing Apps

The App Market offers to Users the opportunity to license and then access and install particular Apps for use with the Website services that Wix offers. Many of the Apps are developed, offered, provided, and licensed to you by third party developers or licensors (with such entities hereinafter referred to collectively as “Third Party Developers”). Apps offered and provided by Wix shall be expressly noted, with all other Apps offered and provided by Third Party Developers.

 

From time to time, we may offer to Users sales, credit point, or other promotions that may be utilized in the App Market. Please note that in the event of any promotion, Wix may subsequently modify or discontinue any such promotions at any time. Additional terms applicable to such promotions shall be separately provided with each such promotion, and Wix may otherwise provide notice of any modification by direct communication with its Users or through general announcements offered through the App Market. Subject to your compliance with the Terms, Wix hereby grants to you through these App Market Terms a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the App Market for the sole purpose of browsing, locating, or purchasing a license to Apps offered by Wix or its Third Party Developers. All rights not expressly granted by Wix are hereby reserved. Accordingly, you are hereby prohibited from using the App Market in any manner that is not expressly and unambiguously authorized by these App Market Terms. Wix shall own all right, title and interest in and to the App Market and Wix or its Third Party Developers shall own all right, title, and interest in and to the Apps offered to Users, including without limitation all applicable intellectual property rights in the Apps.

 

WIX IS NOT AFFILIATED WITH OR RESPONSIBLE FOR THE CONTENT, FUNCTIONALITY OR PERFORMANCE OF ANY APP OFFERED BY A THIRD PARTY AND YOUR USE OF ANY SUCH APP IS AND REMAINS AT YOUR OWN RISK. ALL THIRD PARTY DEVELOPERS ARE INDEPENDENT PARTIES FROM WIX. WIX HAS NO CONTROL OVER AND SHALL THEREFORE ASSUME NO RESPONSIBILITY FOR ANY APP AND ITS CONTENT, FUNCTIONALITY, PRIVACY POLICY OR TERMS OF USE (AND THE PRESENCE, DISPLAY, TERMS, CONDITIONS, OR POLICIES OF SUCH PRIVACY POLICY OR TERMS OF USE), AND AVAILABLE OR RELATED PRODUCTS OR SERVICES. You hereby acknowledge and agree that Wix is not responsible and does and will not have any liability for any App offered by a Third Party Developer.  Further, in no event shall any reference to any Third Party Developer or any App offered by a third party be construed as endorsement by us of that third party, of that App, or of any product or service provided by such third party on or through such App. Please review the particulars for each App in order to determine the applicable entity that offers, provides, and licenses the App. Wix is merely an intermediary offering the opportunity for Users to access and use the Apps, and access to and use of the App Market shall not be construed as making Wix a publisher, provider, or licensor of any App that Wix does not expressly state that it offers and provides through the App Market.

 

The App Market or the Apps in the App Market may also contain links to third party websites (collectively, “Third Party Sites”). These Third Party Sites have not necessarily been reviewed by Wix and are owned, controlled and/or maintained solely by third parties over whom Wix exercises no control. In addition, Wix may in its sole discretion provide third party content on the App Market (“Third Party Content”). Such Third Party Content is created, edited, published, maintained and transmitted by third parties.  Accordingly, Wix hereby expressly disclaims and shall not have any liability or responsibility for (i) any Third Party Content appearing on the App Market, or (ii) the content, the materials, the accuracy of the information, and/or the quality of the products or services provided by, available through, or advertised on Third Party Sites accessible through links in the App Market. Moreover, the Third Party Sites and Third Party Content do not imply an endorsement by Wix with respect to any third party, any third party content, any website, network, page, or the products or services provided by any third party.

 

In addition, the Apps in the App Market may allow for access to certain third party services, including, without limitation, API platforms, marketing and advertising services, social network platforms, publication and delivery services, e-commerce services, and other services (with such third party services hereinafter referenced collectively as "Third Party Service(s)"). In connection with utilizing any Third Party Service, please note that you may need to accept additional updates or upgrades to certain Apps from time to time in order to continue your use of the App or use of the App through the App Market. In connection with utilizing any Third Party Service, please also note that such Apps may collect or use certain data, including personally identifiable information. Please review the respective privacy policies offered by each App.

 

Wix is not responsible and does and will not have any liability for any Third Party Service.

Please also note that Wix may terminate its use of or any App Market’s utilization (and any App’s (available therefrom) utilization) of any Third Party Service in its sole discretion at any time and with or without notice to you. Any such termination may result in the inability to utilize certain features of the App offered through the App Market. Further, Wix is not responsible for such termination.

 

By downloading, accessing, or using the App Market, you represent and warrant that (i) you are at least 18 years of age or the legal age of majority; (ii) you will at all times provide true, accurate, current, and complete information when submitting any registration form(s) or otherwise providing any information to Wix through the App Market; and (iii) pay all required fees through any payment method prescribed and/or permitted by Wix, including, without limitation, through a credit card or any online payment processing service. Any breach of the foregoing representations and warranties entitles Wix to immediately terminate the Wix Terms and/or seek any and all remedies available at law or equity.

 

Registration for access to and use of the App Market may require both a user name and a password and adherence to other particular access requirements as designated by Wix in its sole discretion from time to time for your account. You hereby agree to consider your user name and password as confidential information and not to disclose such information to any third party without the prior express written consent of Wix, which may be withheld in its sole discretion. You shall immediately notify Wix if you suspect or become aware of any loss or theft of your password or any unauthorized use of your user name and password. Wix will not be liable for any loss or damage arising from your failure (whether inadvertent or intentional) to comply with these obligations. These App Market Terms provide only a limited license to access and use the App Market. Accordingly, you hereby agree that Wix transfers no ownership or intellectual property interest or title in and to the App Market to you or anyone else in connection with your use of the App Market. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products, information, and documentation as well as the design, structure, selection, coordination, expression, “look and feel,” and arrangement of any content contained on or available through the App Market are exclusively owned, controlled, and/or licensed by Wix or its members, parent(s), licensors, or affiliates. WIX and all other names, logos, marks, and icons identifying Wix and its products, and/or services are owned exclusively by Wix, and any use of such marks without the prior express written permission of Wix is hereby expressly prohibited. Other trademarks or service marks identified on or through the App Market may be the trademarks or service marks of third parties, including Third Party Developers.

 

Any review, feedback or other submissions you make to Wix on or through the App Market, including, without limitation, any information you provide to Wix through any registration process and/or forum (collectively, “Submissions”), will be deemed to include a royalty-free, perpetual, irrevocable, transferable, sublicensable and non-exclusive right and license for Wix to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works of, and display (in whole or in part) worldwide, or act on any such Submission without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary.

​

​

2. Payment Terms, Cancellations and Refunds

​

a. Free Apps and Consideration for Using the Apps

​

Apps, whether offered by a third party or by Wix, may be provided for with or without a fee. In addition, both Wix and Third Party Developers may impose, in its and their sole discretion, additional conditions or limitations on your access and use of certain Apps. Such additional conditions or limitations shall be identified or provided by notice in connection with each applicable App. In the event use of an App requires a certain fee(s), applicable fees or conditions shall be further identified or provided by notice in connection with each applicable App. Please note that purchasing of the App is generally final, and no returns, replacements or refunds will be permitted.  Wix, however and in its sole discretion, may refund the purchase of an App if the App does not work properly. Such refund does not and will not include any obligation to issue the same or similar refund in the future. Pricing and availability of any and all Apps remains subject to change at any time in Wix or Third Party Developer’s sole discretion and particularly for changes due to your designated country on your billing account. The App Market shall identify the then current fee, availability, or applicable terms, conditions, or limitations, at the time of download or access. There may also be some technical challenges in the conversion rates of certain currencies. If you encounter such difference, you may contact us at  and Wix will address such payment issue on a case-by-case basis. You are solely responsible for the payment of all fees and taxes (in each case, if any) for any App that you obtain from the App Market. Moreover, when you indicate that you wish to license an App, you hereby authorize Wix to charge your credit card, debit card or other payment method you have specified in your account for any and all fees and taxes payable for such App from time to time, and as and when such payments become due. Please note that for Apps from Third Party Developers, Wix shall serve only an intermediary role in facilitating or collecting the applicable fees and taxes from you.

 

b. Price Changes. 

 

Apps, When you license an App that requires a fee payment, please note that Wix or the Third Party Developer shall apply the fee in effect at the time of download or request to license the App (or one if its features). Wix shall identify or provide notice of the applicable fee at the time of download or request for license. Wix and its Third Party Developers reserve the right to change the fees owed for any App (or one of its features). If Wix or the Third Party Developer later increases an on-going subscription or other periodic fee for an App, the increase will apply against the next payment due. For Apps requiring an on-going subscription or other periodic fee, if you do not wish to continue being assessed a fee for use of the App, you may delete and otherwise stop all use of the App and provide Wix with notice thereof using support@wix.com. Following such deletion and the provision of notice to Wix, you will not be charged further amounts for the App, provided you have notified us before the end of the current billing period. You will not receive a refund for the current billing period.

 

 

3. Data

 

a. The WixHive & Data Collection

 

The use of the App Market and any of the Apps may provide Wix with data relating to the download, use and performance of an App or Apps, as well as information regarding your use of the App and the App Market. For example, the use of an App from the App Market may provide Wix with data about the device type, network connectivity, location of the device running an App, information about when an App is launched, individual session lengths for Apps, or why an App may not be working. The App Market also utilizes a Wix proprietary API (the “WixHive”) to captures data from a variety of actions or "activities" made through an App, such as contact information, messages, navigation, purchases, bookings, and more. All of this data or activity data  is and will be stored and managed by Wix in a centralized database. Please note that Wix may share related data with you, Third Party Developers or with other third party business partners that will work with Wix in connection with the App Market or the provision, hosting, support, implementation, or the conduct of transactions through an App(s). In addition, Third Party Developers may store and manage such data provided through their Apps that you have chosen to install on your website, and may share such data with other Apps that are installed on the same website. With the WixHive, Wix is creating an environment whereby Wix and its Third Party Developers can generate business processes using Apps and the data collected therefrom and shared (as noted above) in order to improve the functionality of the App Market and the Apps available therefrom and to allow Users to use related Apps or associated App Market functionality.

 

b. Data Protection.

 

Wix recommends, and in some circumstances requires, that all Third Party Developers for the Apps in its App Market post a privacy policy or other statement describing the applicable App’s privacy practices regarding how personally identifiable information is collected, shared, and used by or through an App and its respective App provider, whether Wix or a Third Party Developer. Please note that any data collection will be pursuant to the privacy policy or statement of the provider of such App. Moreover, please note that Wix does not review and is not responsible for the practices of any Third Party Developer. Wix shall not be responsible for the privacy policy or statements of any Third Party Developer. Wix encourages you to read not only the Wix Privacy Policy but also the relevant available privacy policies of Third Party Developers for each of your Apps. In addition, by installing an App, you hereby acknowledge and agree that you are solely responsible for your own compliance with applicable privacy restrictions, laws and regulations, including for your own use of an App(s) and other data activities you may conduct or may permit third parties to conduct.

 

For more information about collection and sharing of data by Wix through the App Market, please read Wix’s Privacy Policy.

 

 

4. Use of and Restrictions on Apps

 

a. Restrictions on App Usage.

 

Any actual or attempted use of the App Market by you in violation of these App Market Terms may result in criminal and/or civil prosecution, including, without limitation, punishment under the Computer Fraud and Abuse Act of 1986 under U.S. federal law. Wix reserves the right in its sole discretion to review, monitor, and/or record any information relating to your use of the App Market (“User Information”) without any prior notice to or permission from you, including, without limitation, by archiving content and/or communications submitted to and/or sent by you through the App Market. Wix may share any User Information we obtain from you with any law enforcement organization in connection with any investigation or prosecution of possible criminal or unlawful activity. Wix will also disclose User Information as required by any court order and/or subpoena.  In addition, Wix hereby reserves the right in its sole direction to at any time and without notice modify, suspend, terminate, and/or interrupt operation of or access to the App Market, or any portion thereof, in order to protect the App Market, Wix, or the business interests of Wix and/or its members and affiliates.

 

The right to use the App Market or any App is limited and will be further determined by the Wix Terms and the terms and conditions provided by an applicable Third Party Developer.  All rights not granted by Wix or a Third Party Developer are reserved. In particular, you hereby agree not to directly or indirectly undertake the following: (a) sell, resell, lease, license, or sublicense the App Market or any App. ; (b) attempt to reverse engineer the App Market or any App (or any component of either); (c) attempt to create a substitute or similar marketplace, App Market, or application through use of, or access to, the App Market or any App; or (d) use the App Market or any App to store or transfer any restricted or unlawful data, including, without limitation, any App Market data that is controlled for export under export control laws and re-export control laws and regulations, such as, without limitation, the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control, and the International Traffic in Arms Regulations maintained by the U.S. Department of State.

 

b. Removal or Unavailability of Apps.

 

All Apps are only available to you in the App Market for long as Wix has the right to make such App available or, in the case of Apps provided by Wix, for as long as Wix determines, in its sole discretion, to make its own App available. Wix therefore reserves the right to remove or suspend the availability of any App from the App Market for any reason and with no obligation to provide any explanation or notice. Please review the App Market from time to time to determine current App availability. In addition, if for some reason your account at Wix was disabled or accessed in an unauthorized manner, then you may be prevented from accessing the App Market or any files or any Apps that are associated with your Wix account. Wix does not provide any representation, warranty, or guarantee regarding its ability to store any data with or as a part of the App Market (or any App available therefrom). Please keep a back-up of any data that may be stored with the App Market (or any App). App MarketWix will not be responsible for any lost data for any reason.

 

c. Disclaimer of Warranty.

 

WIX PROVIDES THE APP MARKET AND ALL APPS, WHETHER DEVELOPED BY WIX OR A THIRD PARTY DEVELOPER, ON AN "AS-IS," "WITH ALL FAULTS," AND "AS AVAILABLE" BASIS. WHEN YOU ACCESS, INSTALL, OR USE AN APP, YOU DO SO ON A VOLUNTARY BASIS AND BEAR ALL OF THE RISK ASSOCIATED WITH YOUR USE OF THE APP. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND AS APPLICABLE TO THE APP MARKET (AND ANY APP AVAILABLE THEREFROM), WIX DISCLAIMS ALL WARRANTES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, NON-INFRINGEMENT OR ANY OTHER IMPLIED WARRANTY UNDER THE UNIFORM COMPUTER INFORMATION TRANSACTIONS ACT AS ENACTED BY ANY STATE.

 

d. Limitation of Liability.

 

IN NO EVENT IS WIX LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING SUCH DAMAGES IN THE NATURE OF LOST DATA, PROFITS, OR REVENUE, EVEN IF WIX KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY. MOREOVER, FOR ANY AND ALL DAMAGES OR LIABILITY, WIX WILL NOT BE HELD LIABLE FOR THE USE OF THE APP MARKET OR APPLICABLE THAT GAVE RISE TO THE DAMAGE FOR MORE THAN THE AMOUNT PAID BY YOU TO WIX DURING THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY.

 

e. Changes.

 

WIX MAY MODIFY THE WIX TERMS, INCLUDING THESE APP MARKET TERMS, AT ANY TIME.  SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON NOTICE, WHICH MAY BE ACCOMPLISHED BY POSTING THE MODIFIED TERMS ON WIX WEBAPP MARKET OR PROVIDING DIRECT NOTICE THROUGH EMAIL TO THE ADDRESS YOU PROVIDE. YOUR USE OF THE APP MARKET, INCLUDING ACCESS TO ANY APP AVIALABLE THEREFROM, FOLLOWING SUCH NOTICE SHALL BE DEEMED YOUR ACCEPTANCE OF SUCH CHANGES AND CONTINUED ACCEPTANCE OF THESE APP MARKET TERMS (THEN IN EFFECT). WIX RECOMMENDS THAT YOU REVIEW THE WIX TERMS, INCLUDING THESE APP MAREKT TERMS, ON A PERIODIC BASIS.

 

 

5. Miscellaneous

 

a. Dispute resolution and waiver of class actions..

 

Subject to Wix’s right to seek injunctive relief, and except to the extent prohibited by applicable law, you hereby agree to resolve any dispute relating to or arising out of these App Market Terms or Wix’s performance in connection therewith only as set forth in this section. You may initiate a dispute with Wix by sending a written notice to abuse@wix.com, specifying with as much detail as possible the nature of your dispute, what you request as resolution and submitting any documentation that you feel would be useful for Wix to review in order to resolve the dispute. If we cannot resolve the dispute by negotiating in good faith within thirty (30) days of the date on which we receive your written notice, you hereby agree that any dispute relating to or arising out of these App Market Terms or Wix’s performance in connection therewith shall be subject exclusively to binding arbitration in accordance with the Federal Arbitration Act and the Rules of the American Arbitration Association (AAA) (the AAA’s rules are available at www.adr.org or by calling (877) 495-4185). Any such arbitration will take place in the county or municipality where we have a principal business address or such other location where we mutually agree. We may also mutually agree to have the arbitration conducted by telephone or based on written submissions. Notwithstanding anything in this section to the contrary, any dispute relating to our intellectual property or proprietary rights or your misuse of the App Market, may be brought by us in any court of competent jurisdiction. In addition, you hereby agree that (i) you or anyone on your behalf will bring claims against Wix or its affiliates in your or their individual capacity only and not as plaintiff or class member in any purported class or representative proceeding; and (ii) in any arbitration or court proceeding, the arbitrator or judge may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. Moreover, you hereby agree that Wix has the right to seek attorneys’ fees from you.

 

b. Waiver & Severability. 

 

Wix’s failure to insist upon strict performance of any of the terms and conditions of these App Market Terms by you will not operate as a waiver of any subsequent or other default or failure of performance. If any part of these App Market Terms is determined by a court of competent jurisdiction to be invalid or unenforceable pursuant to applicable law or court order including, but not limited to, the warranty disclaimers and the liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision(s) that most clearly matches the intent of the original provision and the remainder of these App Market Terms shall continue in effect.

 

c. General.

 

These App Market Terms have been made in and will be construed and enforced in accordance with the laws of the State of Israel, without respect to its conflict of laws principles. Any claim or dispute between you and Wix that arises in whole or in part from the Wix website shall be decided exclusively by a court of competent jurisdiction located in Tel Aviv, Israel. YOU AND WIX AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE APP MARKET TERMS MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS. OTHERWISE, SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

No joint venture, partnership, employment, or agency relationship exists between you and Wix as a result of these App Market Terms or your utilization of the App Market. Headings are for convenience only. These App Market Terms along with the Wix Terms represent the entire agreement between you and Wix with respect to use of the App Market, and hereby supersede all prior and/or contemporaneous communications and proposals, whether electronic, oral, or written between you and Wix with respect to the App Market. You may not assign or transfer any rights under these App Market Terms without the prior express written consent of Wix, which may be withheld in Wix’s sole discretion. 

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